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FaxLogic vs Drag Comparison

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Overview

FaxLogic is a cloud-based virtual fax server (FoIP) solution requiring no additional equipment to provide individuals and...

Drag is the World's first all-in-one workspace in Gmail. Support customers, manage tasks and close deals right from your inbox.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$6.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$8/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(42)

5

4

3

2

1

40

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

71

38

7

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Working with FaxLogic has been great. I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.
I write this because the company asked me to post our experience with them and I was more than happy to do so since they provide such a great service.
The API and support are great. We only use the software via API which has been great.

Pros

Pros: I finally have a system that I can use that consistently gets better. The ease of use and the ability to make adjustments is extremely helpful.
The ease of use and flexibility to make it fit your exact needs is a wonderful benefit and time saver.
As fantastic as the product is, a big big win for me has been how responsive the team is. Not once have I experienced Customer Support like I do with Drag.

Cons

Full disclosure - we have no association with Faxlogic as anything other than a vendor and we have received no fees or compensation for this response.
The fact that they were hard to find, no marketing.
The most challenging part of the experience was the end users because they were hesitate to change.

Cons

Sometimes it is in conflict with other add-ons that can cause bugging of Drag, but it does not happen often.
Lack of functionality present in similar software (Moo.do, Smartsheet, Atlassian JIRA). Sometimes refreshing lags.
It needs a lot of time to understand this app and then use it which is a bit frustrating. The Drag teams needs to work a bit more on its integration with emails.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features48
  • @mentions
  • Access Controls/Permissions
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automated Routing
  • Billing & Invoicing
  • Brainstorming
  • Bulk Send
  • Calendar Management
  • Calendar Sync
  • Caller ID
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Library
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Recovery
  • Deadline Management
  • Delivery Tracking
  • Discussions / Forums
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Monitoring
  • Email Templates
  • Email to Fax
  • Fax Management
  • Fax to Email
  • File Management
  • File Sharing
  • File Transfer
  • FoIP
  • HIPAA Compliant
  • HTML5 Technology
  • Idea Management
  • Inbox Management
  • Issue Management
  • Kanban Board
  • Lead Distribution
  • Live Chat
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Format Support
  • Multiple User Accounts
  • Notes Management
  • Onboarding
  • PDF Conversion
  • Password Management
  • Print Management
  • Prioritization
  • Project Management
  • Project Planning/Scheduling
  • Purchasing & Receiving
  • Queue Management
  • Real Time Editing
  • Remote Access/Control
  • Reporting/Project Tracking
  • Response Management
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • SaaS Operations Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Team Calendars
  • Team Chat
  • Testing/QA Management
  • Third Party Integrations
  • To-Do List
  • Traditional Methodologies
  • WYSIWYG Editor
  • Whitelisting/Blacklisting
  • Workflow Management
  • Total features57
  • @mentions
  • Access Controls/Permissions
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Automated Routing
  • Billing & Invoicing
  • Brainstorming
  • Bulk Send
  • Calendar Management
  • Calendar Sync
  • Caller ID
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Library
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Recovery
  • Deadline Management
  • Delivery Tracking
  • Discussions / Forums
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Monitoring
  • Email Templates
  • Email to Fax
  • Fax Management
  • Fax to Email
  • File Management
  • File Sharing
  • File Transfer
  • FoIP
  • HIPAA Compliant
  • HTML5 Technology
  • Idea Management
  • Inbox Management
  • Issue Management
  • Kanban Board
  • Lead Distribution
  • Live Chat
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Format Support
  • Multiple User Accounts
  • Notes Management
  • Onboarding
  • PDF Conversion
  • Password Management
  • Print Management
  • Prioritization
  • Project Management
  • Project Planning/Scheduling
  • Purchasing & Receiving
  • Queue Management
  • Real Time Editing
  • Remote Access/Control
  • Reporting/Project Tracking
  • Response Management
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • SaaS Operations Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Team Calendars
  • Team Chat
  • Testing/QA Management
  • Third Party Integrations
  • To-Do List
  • Traditional Methodologies
  • WYSIWYG Editor
  • Whitelisting/Blacklisting
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FaxLogic vs. Drag

See how FaxLogic and Drag stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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