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FaxLogic vs mFax Comparison

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Overview

FaxLogic is a cloud-based virtual fax server (FoIP) solution requiring no additional equipment to provide individuals and...

mFax is a cloud-based fax server solution that helps enterprises streamline email-to-fax as well as print-to-fax operations....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49.95

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5.0

51

5

4

3

2

1

49

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

80

5

4

3

2

1

63

16

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Working with FaxLogic has been great. I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.
In the home health care industry, our faxing solution had to meet HIPAA requirements which FaxLogic was able to do. The staff at FaxLogic have been terrific with keeping our faxing costs down.
The support team is and has been fantastic. As a MSP we deal with a lot of vendors and this support team has always been responsive and very helpful.

Pros

MFax fit the bill for us and has fulfilled their promise of an excellent fax platform that works. Also, the continual addition of features has been a welcomed benefit.
This was easy to setup and I love how easy it is to use. Much, more user friendly than the service we had been using.
The ease of operation and clarity. For my very small operation I have found this to be not only the best value, but also the most intuitive package that I have used.

Cons

I am only disappointed that we didn't find them sooner. We wasted alot of time and money on other products.
I can't think of anything that would be a downside.
Haven't found anything that is really makes us unhappy.

Cons

I wish pricing was more aggressive. The per pages pricing is dumb.
The only con I can think of about the program is just how long it takes sometimes to find out the fax was unsuccessful.
Sometimes response times lag which makes it difficult to track sometimes.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features42
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Delivery Tracking
  • Document Storage
  • Document Templates
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • Full Text Search
  • HIPAA Compliant
  • Multiple Format Support
  • Multiple User Accounts
  • Print Management
  • Purchasing & Receiving
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Third-Party Integrations
  • User Management
  • Whitelisting/Blacklisting
  • Total features31
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Delivery Tracking
  • Document Storage
  • Document Templates
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • Full Text Search
  • HIPAA Compliant
  • Multiple Format Support
  • Multiple User Accounts
  • Print Management
  • Purchasing & Receiving
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Third-Party Integrations
  • User Management
  • Whitelisting/Blacklisting

Integrations

  • Total integrationsN/A
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations3
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM