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FaxLogic Logo
FaxLogic

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Cloud-based virtual fax server for personal and business use

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FaxLogic Features

Features Summary

Functionality

4.8

/5

51

Total features

42

1 categories

FaxLogic features

API
Access Controls/Permissions
Active Directory Integration
Activity Tracking
Alerts/Notifications
Archiving & Retention
Audit Trail
Automated Routing

Common features of Fax Server software

API
Access Controls/Permissions
Active Directory Integration
Activity Tracking
Alerts/Notifications
Archiving & Retention
Audit Trail
Automated Routing

Price starts from

49.95

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

51

Price starts from

49.95

/user

Per month

visit website

Total Features

42

Unique features

  • Print Management

  • SMS Messaging

Functionality

4.8

/5

361

Price starts from

9.99

/user

Per month

learn more

Total Features

42

Features in Common

38

Unique features

  • Digital Signature

  • Text Editing

  • Electronic Signature

  • Monitoring

Functionality

4.8

/5

80

Price starts from

25

Per month

visit website

Total Features

31

Features in Common

30

Unique features

  • Electronic Signature

Common FaxLogic comparisons

FaxLogic logo
mFax logo
FaxLogicvsmFax

Reviewers who mentioned features said:

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Gerry S.

Telecommunications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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True Faxing Solution

Reviewed 5 years ago

As a company in the telecommunications industry, it is imperative that we were able to offer our clientele and affordable and reliable faxing option to complement our existing services. FaxLogic met this option for us. We are quite impressed with the management team and found that they have gone above and beyond to enhance our experience but also to enable us to remain competitive in the marketplace.

Pros

This product is very reliable and works excellent for us. FaxLogic is HIPPA compliant which is essential to our service. The service is dependable and we have experienced no problems in over 3 years. FaxLogic is truly price competitive and very responsive to our needs.

Cons

I have no real concerns regarding the software. It is easy to use.

JM
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Joseph M.

Information Technology and Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Enterprise Fax Solution for the future

Reviewed 5 years ago

We have been able to have a fax machine at a site where our VoIP provider couldn't, and we got access to our faxes VIA the portal. We have also been able to maintain compliance for confidential documents. These guys have a great product that is truly built for business with all the administrative controls necessary for security. Every time I send in a ticket(not often) Support has called me back in under an hour.

Pros

Ease of conversion Control over administrative functions Speed of support

Cons

nothing so far

rf
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robert f.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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fax logic

Reviewed 4 years ago

Fax logic made it easy to integrate into our existing systems and ultimately completely replace our previous vendor (efax). The tech support is timely & dependable. The customer service support (i.e., integration, billing, access, etc.) is impeccable. They're professional, friendly, competent and fair. When we first started our integration, we were utilizing the platform with approximately 45,000 documents annually and there weren't any issues.

Pros

Software is easy to use, easy to understand, can have multiple numbers on the dashboard for easy access and intuitive.

Cons

There aren't any cons that I can recall or relate.

TM
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Tim M.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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When fax service is mission critical call Fax Logic

Reviewed 5 years ago

We offer incredible customer service and for 15 years have received the top 10 places to work in our state... So we always appreciate when vendors believe in customer service quality like we do. Quality, timeliness, sense of urgency and a service based attitude make FaxLogic stand out from the rest of the pack. They always go above and beyond when an end user location has a different(non-standard) fax communications configuration to get that resolved in a timely manner.

Pros

Not only is the Faxlogic system incredibly reliable AND the solution is robust enough to handle our custom needs. The simplicity of routing to one or more endpoints as well as their API implementation for the past 5 yrs has worked nearly flawlessly. When there is an issue(rare) the team there jumps on it and makes sure you are resolved in the quickest and most reliable way.

Cons

While we rarely have to use their mailboxes directly on the FL site, when we do its not really crafted well to handle very large volumes of email. Search are slow and sometimes time out/fail. To be fair we ARE receiving 100,000+ faxes each month so its a LARGE dataset but it needs to perform better on those occasions when needing to search for a specific "to"/"from" number. The admin user interface CAN be a bit confusing if you have not changed it frequently, so more help options(with examples...ie if I want to do "x" it would look like this) within the admin page itself would be beneficial. The user interface overall is a little more '90's looking so could use a facelift but its purely astecics. Again, these improvements pale in comparison to the benefits and service.

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Scott H.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Five years of excellent service

Reviewed 6 years ago

I eliminated my fax lines and made my faxes HIPAA compliant.

Pros

In the five years I have been working with FaxLogic they have only had a hand full of outages. Each with clear client communication and prompt resolution. When a service is a good as theirs an issues turns into a positive. Service works as advertised and makes faxing easy and fun.

Cons

If everybody used FaxLogic 100% of faxes would be deliverable and there would never be busy signals.

DP
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Daniel P.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product and Company

Reviewed 5 years ago

We work with banks and credit unions sending documents with non-public information. Their TLS capabilities and reliability are fantastic. As mentioned earlier, this service is the most reliable, trouble-free service that our company uses. The only reason we call customer services is to add more faxes as our business grows. Full disclosure - we have no association with Faxlogic as anything other than a vendor and we have received no fees or compensation for this response. I write this because the company asked me to post our experience with them and I was more than happy to do so since they provide such a great service.

Pros

Fax service has run flawlessly for over 50 individual faxes for four years now. Customer service is great. Prices are very reasonable. Best vendor out of roughly 40 that we utilize. Best fax company we have ever dealt with and we have used at least half a dozen over the last 8 years.

Cons

Haven't found anything that is really makes us unhappy.

RA
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Ryan A.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Long Time FaxLogic Customer!

Reviewed 4 years ago
Pros

Our ability to integrate FaxLogic's APIs within our own internally developed software has enhanced our ability to work within the healthcare industry, which still heavily leverages fax functionality. The fact that I so rarely hear the term FaxLogic and the ability to run such a seamless technology with little internal organizational support speaks for itself.

Cons

Not as a consequence of FaxLogic, but to general fax capabilities and number of third parties involved in the transmission of data via fax, the troubleshooting process for the rare customer that claims to have issues with sending faxes is difficult to diagnose thoroughly, but when the majority of your other customer do not experience the issue, it is apparent that the issue mainly lies with our customer's fax process or the carriers in between.

PP
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Paul P.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product with good capabilities and easy to deploy across my facilites

Reviewed 6 years ago

Simple deployment process makes it easy to add Fax numbers for specialized processes and communications. In some facilities we deal with a large number of large faxes that a fax machine just can't handle without backlog.

Pros

Product is easy to deploy and simple to use. Support staff is excellent and are always willing to work with you on deployment processes, changes and additions. With 17 separate sites and more than 25 Faxlogic fax numbers this is very important to me.

Cons

Would like to see a few new added features like automated outbound fax notifications to email and a reporting tool to look at my own statistics to review billing, pages. Today this is provided when requested but would be nice to have my own tools to review. Online training is provided through web meetings but would like to see more of a library approach to training.

TS
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Timmy S.

Health, Wellness and Fitness, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Solution for Healthcare Faxing

Reviewed 2 years ago

We utilize the Group package with FaxLogic to service our various clinics. Being able to fax from the web browser makes it easy for staff to move around and still recieve their faxes. We've also seen a reduction in printer supply costs since faxes are automatically converted into PDF for our EMR software.

Pros

The part we enjoy most is that an employee can use a single login to access the fax mailboxes for several locations to help each other out when they get busy or call out sick.

Cons

Faxlogic has been a good fit for us so far, and we haven't seen any major issues that hinder productivity.

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Patrick C.

Retail, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Solution for Fax

Reviewed 4 years ago

-Large savings over copper phone lines -Great support with quick turn-around times -Passionate team that worked with us to chose the proper solution to fit our needs -Zero impact to workflow while still achieving cost savings goals -Great reporting allowing us to make smarter decisions regarding fax moving forward

Pros

Ease of use - we were able to implement FaxLogic quickly and with little hassle, saving us tens of thousands of dollars over copper phone lines. With the use of their fax adapters - we were able to achieve this with zero impact to the end user experience, requiring no additional training or support from IT.

Cons

Nothing springs to mind. Between ease of implementation and savings, there are no cons to speak of.

VB
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Vernon B.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eureka! Fax Traffic Management solution after years of search

Reviewed 5 years ago

1. Inbound fax traffic routing 2. Archival storage

Pros

Single published referral fax number, centralized digital fax inbox & routing to doctors. Ease of use of portal for traffic management.

Cons

the fact that they were hard to find, no marketing

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Tim H.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FaxLogic API Integration

Reviewed 5 years ago

Very good.

Pros

The API and support are great. We only use the software via API which has been great.

Cons

Nothing at all. It's worked great for us for many years.

JW
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Jennifer W.

Airlines/Aviation, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FAXLogic is the foundation of my business

Reviewed 5 years ago

I started using Faxlogic shortly after starting my business, and it has served as the foundation for communication in my business for over 15 years.

Pros

It is unbelievably easy to use, affordable and the customer service is 100% accessible and A+ rating. I love that I can use the software from any device at any time - no problem!

Cons

I can't think of anything. Sometimes I wish that I could get whatever phone/fax number I want, but that is not up to Faxlogic, it is based on national availability.

AR
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Verified reviewer

Oil & Energy, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent tool for Outlook

Reviewed 5 years ago
Pros

The simplicity of use in composing and sending faxes via Outlook.

Cons

Not a fault in the software but I would occasionally forget to attach the document I was sending. A reminder, like Outlook does when it detects a missing attachment would be great. (This may have been added in more recent versions; due to decreased activity, I haven't used the software nearly as much in the last 2-3 years.)