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FCS Voice Pricing, Features, Reviews and Alternatives

FCS Voice product overview

What is FCS Voice?

FCS Voice is a SIP (Session Initiation Protocol) and analog-based gateway solution for the handling of voice and digital messaging. Targeting deployment within hotel and resort businesses ranging from single property size all the way up to mega resorts, the system claims total compatibility with all leading property management (PMS) and private automatic branch exchange (PABX) systems. Comprising of two voice and fax layers that can be implemented independently or within the same database, and behind a single login, FCS Voice promises to simplify the management of voicemails and fax messaging for hotel guests around check-in and check-out times.

Key benefits of using FCS Voice

FCS Voice and Digital Messaging is a hotel communications solution for automating the handling of voicemail, fax messaging, wake-up calls, guest reminders, room transactions and more.

FCS Voice integrates with all the major pre-existing platforms associated with the hotel industry, allowing FCS Voice to sit seamlessly alongside popular PMS and PABX systems.

Set and place automated room calls to guests in their own language preference and use the auto attendant feature to pick up unassisted calls and transfer to an available alternative department.

The IVR function can be used to capture timely room status updates more accurately and also automatically log any minibar transactions or additional purchasing activity.

Hotel staff can enjoy secured web-based access to reporting features and real time statistics to view a snapshot of call and messaging performance.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)