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Five9 Reviews - Page 12

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461 reviews

Recommended

AC
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Alexandra C.

Marketing and Advertising,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Decent cloud contact center solution

Reviewed 8 years ago
Pros

Detailed data available. A lot of customizable reports. Multiple features for campaigns.

Cons

Expensive. Frequent service disruptions. You are on a contract.

TT
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Trinidad T.

Financial Services, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Dialar

Reviewed 7 years ago
Pros

I think the system is amazing. All you do is sit there and it dials for you - so I cant complain about that

Cons

I'll sometimes have problems with either connecting my headset and people telling they cant hear me when im speaking on the phone.

Vendor response

Hello Trinidad, Thanks for taking the time to post your review. We’re happy to hear our dialer is working well for you. If you ever have any questions, please don’t hesitate to reach out to your account manager.