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Cloud contact and call center software
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Recommended
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1,001-5,000 employees
Used daily for 1-2 years
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We absolutely love how powerful the reports are, such as call volumes & statistics. this allows us to keep up with our agents at any time and it has lead to a massive, consistent increase in productivity.
Some reports may take some time to populate & export, but even with this minor delay, Five9 is one of our top choices in software. We absolutely love using it.
Hi there, Thanks for your amazing review. We're excited to hear that our reports have helped you increase your team's productivity. Let us know if we can ever be of service.
dennis f.
Marketing and Advertising, 201-500 employees
Used daily for 2+ years
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We have been using it for years on in now and really never had any issues , if they do occur they are fixed rapidly
The ease of online dialing and being connected to your phone, monitoring calls, seeing what calls for which products are holding,
It could be some extra features I guess or maybe just made it more a little user friendly