Fonvirtual Virtual PBX Comparison

Overview

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

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  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Cons

  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features40
  • Analytics
  • Auditing
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat
  • Chat Transcript
  • Communication Management
  • Contact Management
  • Customer Service Analytics
  • Customizable Caller ID
  • Data Filtering
  • Electronic Payments
  • Feedback Management
  • File Transfer
  • IVR / Voice Recognition
  • Keyword Tracking
  • Mailing List Management
  • Multi-Channel Communication
  • On-Demand Recording
  • Performance Metrics
  • Performance Reports
  • Queue Manager
  • Reporting & Statistics
  • Scheduling
  • Spam Analysis
  • Spam Blocker
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integration
  • Video Call Recording
  • Video Conferencing
  • Voice Mail

Integrations

  • Total integrations18
  • Dropbox Business
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Marketo Engage
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation