This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Fonvirtual Virtual PBX vs MaxContact Comparison

Search

Add to Compare

Recommended for you

Bitrix24

GoToConnect

Aircall

Twilio

GoToMeeting

CloudTalk

Good recommendations?

Overview

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or...

MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

5

4

3

2

1

8

1

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio / Video Conferencing
  • Audio Capture
  • Audit Management
  • Auto-Dialer
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Transcription
  • Blended Call Center
  • Budgeting/Forecasting
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Categorization/Grouping
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Electronic Payments
  • Email Management
  • Employee Database
  • Employee Scheduling
  • Feedback Management
  • File Sharing
  • File Transfer
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Labor Forecasting
  • Language Detection
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Local Caller ID
  • Mailing List Management
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multiple Parties
  • Multiple Scripts
  • Natural Language Processing
  • Negative Feedback Management
  • On-Demand Recording
  • Online Time Clock
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Shift Swapping
  • Skills Tracking
  • Social Media Integration
  • Spam Analysis
  • Spam Blocker
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third Party Integrations
  • Time Off Management
  • Timesheet Management
  • Unified Communications
  • Variable Workforce
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workflow Management
  • Workforce Management
  • Total features115
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio / Video Conferencing
  • Audio Capture
  • Audit Management
  • Auto-Dialer
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Transcription
  • Blended Call Center
  • Budgeting/Forecasting
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Categorization/Grouping
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Electronic Payments
  • Email Management
  • Employee Database
  • Employee Scheduling
  • Feedback Management
  • File Sharing
  • File Transfer
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Labor Forecasting
  • Language Detection
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Local Caller ID
  • Mailing List Management
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multiple Parties
  • Multiple Scripts
  • Natural Language Processing
  • Negative Feedback Management
  • On-Demand Recording
  • Online Time Clock
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Shift Swapping
  • Skills Tracking
  • Social Media Integration
  • Spam Analysis
  • Spam Blocker
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third Party Integrations
  • Time Off Management
  • Timesheet Management
  • Unified Communications
  • Variable Workforce
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations18
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations8
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Fonvirtual Virtual PBX vs. MaxContact

See how Fonvirtual Virtual PBX and MaxContact stack up against each other by comparing features, pricing, ratings, integrations, security & more.