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FreJun Alternatives & Competitors

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Company size


Sales Sling logo

Sales Sling

4.4
(24)

Cloud based auto dialer & lead management platform

Features

Total

Sales Sling logo
FreJun logo

1

53

6

features in common

1

features in common

Sales Sling logo

Sales Sling's unique features

  • List Management

  • Call Monitoring

  • Calendar Management

  • Call Reporting

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • Automated Routing

  • Multi-Channel Communication

  • Call Tracking Metrics

Pricing

Starting from

$49.99/month

Value for money

Sales Sling logo
4.4

0.3

FreJun logo
4.7

What users say about Sales Sling's value for money

The system structure and functionalities are superb. And the tech support team is always very helpful.

FS

Fiyinfoluwa S.

We never had such a good all in one software that basically runs our call center. Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk.
AvatarImg

Steven G.

Categories in common

FluentStream logo

FluentStream

4.6
(64)

A cloud-based business phone service

Features

Total

FluentStream logo
FreJun logo

5

61

6

features in common

5

features in common

FluentStream logo

FluentStream's unique features

  • Campaign Management

  • Support Ticket Management

  • Manual Dialer

  • Unattended Call Management

FreJun logo

FreJun's unique feature

  • Automated Routing

Pricing

Starting from

$20/month

Value for money

FluentStream logo
4.6

0.1

FreJun logo
4.7

What users say about FluentStream's value for money

The many different features are great, and for how much you are paying it's really impressive. On-boarding was outstanding - rapid response, very helpful.

JL

Joseph L.

FluentStream gives you all the features you could possibly want at a very reasonable price, they are always working with us to innovate on great ideas to help our clients reach us.

JG

Jonathan G.

Toky logo

Toky

4.3
(102)

Virtual phone system for business sales and customer support

Features

Total

Toky logo
FreJun logo

5

55

6

features in common

5

features in common

Toky logo

Toky's unique features

  • Reporting & Statistics

  • Agent Interface

  • Call Queues

  • Interaction Tracking

FreJun logo

FreJun's unique feature

  • Call Tracking Metrics

Pricing

Starting from

$20/year

Value for money

Toky logo
4.3

0.4

FreJun logo
4.7

What users say about Toky's value for money

The customer Support is really helpful and if there is a problem or if you need a new feature, Toky does the best what they can do to update the software to be perfect for your company.

LR

Leo R.

The expereince with Toky was totally fantastic. I made a host of support calls during set up (I am not an IT geek) - they were very patient and responded clearly and successfully to every question.
AvatarImg

Steve M.

Categories in common

CallTrackingMetrics logo

CallTrackingMetrics

4.5
(67)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

CallTrackingMetrics logo
FreJun logo

6

125

6

features in common

6

features in common

CallTrackingMetrics logo

CallTrackingMetrics' unique features

  • Automated Responses

  • Process/Workflow Automation

  • List Management

  • SMS Marketing

FreJun logo

FreJun's unique features

  • No unique features

Pricing

Starting from

$39/month

Value for money

CallTrackingMetrics logo
4.4

0.3

FreJun logo
4.7

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.

AF

Andy F.

Fonvirtual Call Center logo

Fonvirtual Call Center

(0)

Communication solution for call management & distribution

Features

Total

Fonvirtual Call Center logo
FreJun logo

3

62

6

features in common

3

features in common

Fonvirtual Call Center logo

Fonvirtual Call Center's unique features

  • Auto-Dialer

  • Caller ID

  • By-Extension Reporting

  • Outbound Call Center

FreJun logo

FreJun's unique features

  • On-Demand Recording

  • Call Tracking Metrics

  • Archiving & Retention

Categories in common

Intalk.io logo

Intalk.io

4.3
(6)

Break All Communication Barriers with intalk.io

Features

Total

Intalk.io logo
FreJun logo

2

95

6

features in common

2

features in common

Intalk.io logo

Intalk.io's unique features

  • Third Party Integrations

  • Text to Speech

  • Automatic Outbound Dialer

  • Help Desk Management

FreJun logo

FreJun's unique features

  • Call Tracking Metrics

  • Archiving & Retention

  • Automated Routing

  • On-Demand Recording

TenFold logo

TenFold

4.7
(149)

Have better customer conversations

Features

Total

TenFold logo
FreJun logo

2

58

6

features in common

2

features in common

TenFold logo

TenFold's unique features

  • Computer Telephony Integration

  • Multiple Parties

  • Support Ticket Management

  • Call Logging

FreJun logo

FreJun's unique features

  • Call Tracking Metrics

  • Archiving & Retention

  • Automated Routing

  • On-Demand Recording

Pricing

Value for money

TenFold logo
4.7
FreJun logo
4.7

What users say about TenFold's value for money

Easy to use, logging calls and runs reports quickly, loves the dashboards functionality; great ongoing support from Tenfold. Overall great experience.

CH

Candice H.

Excellent pre-built reporting/dashboards, seamless integration and great ongoing support from Tenfold. Sales reps love how easy it is to leave call notes, and they utilize the click-to-dial.

JO

Josh O.

Categories in common

SparkTG VCC logo

SparkTG VCC

4.8
(14)

Top Contact Center solution that ensures your business grows

Features

Total

SparkTG VCC logo
FreJun logo

3

43

6

features in common

3

features in common

SparkTG VCC logo

SparkTG VCC's unique features

  • Queue Management

  • Hotkeys

  • Knowledge Base Management

  • Automatic Call Distribution

FreJun logo

FreJun's unique features

  • On-Demand Recording

  • Call Tracking Metrics

  • Archiving & Retention

Categories in common

Dialpad logo

Dialpad

4.4
(457)

Cloud communications system for enterprises

Features

Total

Dialpad logo
FreJun logo

4

74

6

features in common

4

features in common

Dialpad logo

Dialpad's unique features

  • Online Voice Transmission

  • IVR / Voice Recognition

  • Audio / Video Conferencing

  • Contact Management

FreJun logo

FreJun's unique features

  • Multi-Channel Communication

  • Call Tracking Metrics

Pricing

Starting from

$15

Value for money

Dialpad logo
4.4

0.3

FreJun logo
4.7

What users say about Dialpad's value for money

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

Talkdesk logo

Talkdesk

4.5
(680)

The world's leading cloud-based contact center software.

Features

Total

Talkdesk logo
FreJun logo

5

106

6

features in common

5

features in common

Talkdesk logo

Talkdesk's unique features

  • Alerts / Escalation

  • Quality Management

  • Voicemail Transcription

  • Queue Management

FreJun logo

FreJun's unique feature

  • Call Tracking Metrics

Pricing

Value for money

Talkdesk logo
4.5

0.2

FreJun logo
4.7

What users say about Talkdesk's value for money

Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.

JM

Jessamine M.

I love the flexibility of what the product is able to do to help our business. I also love the reporting features.

CT

Christian T.

Categories in common

InfoFlo logo

InfoFlo

4.5
(89)

All-in-One CRM Software Solution

Features

Total

InfoFlo logo
FreJun logo

3

112

6

features in common

3

features in common

InfoFlo logo

InfoFlo's unique features

  • Telemarketing Management

  • Voice Customization

  • SIP Trunking

  • Manual Dialer

FreJun logo

FreJun's unique features

  • Call Tracking Metrics

  • Automated Routing

  • Multi-Channel Communication

Pricing

Value for money

InfoFlo logo
4.6

0.1

FreJun logo
4.7

What users say about InfoFlo's value for money

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.

JH

Janet H.

Squaretalk logo

Squaretalk

4.8
(47)

Your ecosystem for better cloud communications

Features

Total

Squaretalk logo
FreJun logo

4

100

6

features in common

4

features in common

Squaretalk logo

Squaretalk's unique features

  • Performance Management

  • Purchasing & Receiving

  • Activity Dashboard

  • Workflow Management

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • Call Tracking Metrics

Pricing

Starting from

$30/month

Value for money

Squaretalk logo
4.8

0.1

FreJun logo
4.7

What users say about Squaretalk's value for money

They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.

AR

Anonymous Reviewer

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

wG

william G.

Categories in common

Call Center Studio logo

Call Center Studio

4.5
(47)

Pay-as-you-go • Scalable • Enhanced AX • Better CX

Features

Total

Call Center Studio logo
FreJun logo

5

125

6

features in common

5

features in common

Call Center Studio logo

Call Center Studio's unique features

  • Alerts / Escalation

  • Real Time Data

  • Power Dialer

  • Call Center Management

FreJun logo

FreJun's unique feature

  • Call Tracking Metrics

Pricing

Value for money

Call Center Studio logo
4.7
FreJun logo
4.7

What users say about Call Center Studio's value for money

But the most good part is customer support. They are all friendly and helpful.

AR

Anonymous Reviewer

So it is an easy and clever choice to use CCS Platform. The CCS team on the other hand is amazing.

fb

fatih boran b.

Categories in common

CloudTalk logo

CloudTalk

4.4
(243)

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
FreJun logo

6

134

6

features in common

6

features in common

CloudTalk logo

CloudTalk's unique features

  • Virtual Extensions

  • Quality Management

  • Caller Profiles

  • Automatic Call Distribution

FreJun logo

FreJun's unique features

  • No unique features

Pricing

Starting from

$25/month

Value for money

CloudTalk logo
4.3

0.4

FreJun logo
4.7

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.
AvatarImg

Julius T.

Bitrix24 logo

Bitrix24

4.1
(520)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
FreJun logo

5

394

6

features in common

5

features in common

Bitrix24 logo

Bitrix24's unique features

  • SMS Messaging

  • Invoice Management

  • Social Promotion

  • Offline Form

FreJun logo

FreJun's unique feature

  • Call Tracking Metrics

Pricing

Starting from

$39/month

Value for money

Bitrix24 logo
4.2

0.5

FreJun logo
4.7

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Categories in common

Zendesk logo

Zendesk

4.4
(2.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
FreJun logo

5

179

6

features in common

5

features in common

Zendesk logo

Zendesk's unique features

  • Trend Analysis

  • Call Scripting

  • Negative Feedback Management

  • Collaboration Tools

FreJun logo

FreJun's unique feature

  • Call Tracking Metrics

Pricing

Starting from

$19/month

Value for money

Zendesk logo
4.1

0.6

FreJun logo
4.7

What users say about Zendesk's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

Sage Intacct logo

Sage Intacct

4.2
(324)

Best-in-class Cloud ERP for Finance

Features

Total

Sage Intacct logo
FreJun logo

0

237

6

features in common

0

features in common

Sage Intacct logo

Sage Intacct's unique features

  • Predictive Analytics

  • Resource Management

  • Requirements Management

  • Performance Metrics

FreJun logo

FreJun's unique features

  • Call Recording

  • On-Demand Recording

  • Multi-Channel Communication

  • Automated Routing

Pricing

Value for money

Sage Intacct logo
4.0

0.7

FreJun logo
4.7

What users say about Sage Intacct's value for money

Overall, it has been a great experience. Support is excellent, and the company works to constantly improve the product and keep the features competitive with what's available in the market.

AM

Adam M.

Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.

CK

Courtney K.

Categories in common

Features

Total

CASH+ Call Accounting Software logo
FreJun logo

0

7

6

features in common

0

features in common

CASH+ Call Accounting Software logo

CASH+ Call Accounting Software's unique features

  • By-Extension Reporting

  • Outbound Reporting

  • Call Volume

  • Call Monitoring

FreJun logo

FreJun's unique features

  • Call Recording

  • On-Demand Recording

  • Multi-Channel Communication

  • Automated Routing

Pricing

Starting from

575

Value for money

CASH+ Call Accounting Software logo
4.7
FreJun logo
4.7

What users say about CASH+ Call Accounting Software's value for money

This software is very user friendly and very flexible. There are many different reports that are available and the customer support is wonderful and very helpful.

RT

Ronnie T.

Great product and great service, I would strongly recommend Cash + to small business owners. We are very happy with their service.

HZ

Hamid Z.

Categories in common

Nextiva logo

Nextiva

4.2
(193)

Simplifying Business Communication

Features

Total

Nextiva logo
FreJun logo

3

103

6

features in common

3

features in common

Nextiva logo

Nextiva's unique features

  • PBX

  • Transcripts/Chat History

  • URL Customization

  • Screen Sharing

FreJun logo

FreJun's unique features

  • On-Demand Recording

  • Archiving & Retention

  • Automated Routing

Pricing

Starting from

$18.95/month

Value for money

Nextiva logo
4.0

0.7

FreJun logo
4.7

What users say about Nextiva's value for money

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.

CB

Christine B.

Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.

DB

Darek B.

Categories in common

Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(563)

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
FreJun logo

3

168

6

features in common

3

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud's unique features

  • Self Service Portal

  • Automatic Call Distribution

  • IVR / Voice Recognition

  • Computer Telephony Integration

FreJun logo

FreJun's unique features

  • On-Demand Recording

  • Call Tracking Metrics

  • Archiving & Retention

Pricing

Value for money

Salesforce Service Cloud logo
4.1

0.6

FreJun logo
4.7

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
AvatarImg

Claire B.

Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.

CM

Christopher M.

Categories in common

WhatConverts logo

WhatConverts

4.9
(46)

Call, lead and conversion tracking with real-time reporting

Features

Total

WhatConverts logo
FreJun logo

2

34

6

features in common

2

features in common

WhatConverts logo

WhatConverts' unique features

  • Chat/Messaging

  • Call Tracking

  • Website Analytics

  • Customizable Branding

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • Automated Routing

  • Multi-Channel Communication

  • On-Demand Recording

Pricing

Starting from

$30/month

Value for money

WhatConverts logo
5.0

0.3

FreJun logo
4.7

What users say about WhatConverts' value for money

I love that no matter what type of lead, WC can track it. The platform is easy to use and setup and the support team is the best I ever had the pleasure to work with.

LD

Lisa D.

The software is amazing. It literally tracks all our digital marketing efforts into a great looking dashboard accessible by our marketing team and our clients directly.

KK

Kornel K.

Categories in common

CallShaper logo

CallShaper

4.9
(16)

Call center software for managing inbound and outbound calls

Features

Total

CallShaper logo
FreJun logo

3

57

6

features in common

3

features in common

CallShaper logo

CallShaper's unique features

  • Manual Dialer

  • Chatbot

  • CRM

  • Call Routing

FreJun logo

FreJun's unique features

  • On-Demand Recording

  • Call Tracking Metrics

  • Archiving & Retention

Pricing

Value for money

CallShaper logo
4.9

0.2

FreJun logo
4.7

What users say about CallShaper's value for money

I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls.

CA

Christie A.

This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

AI

Ali I.

Categories in common

Mobile Service Cloud logo

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Features

Total

Mobile Service Cloud logo
FreJun logo

2

68

6

features in common

2

features in common

Mobile Service Cloud logo

Mobile Service Cloud's unique features

  • Communication Management

  • Data Visualization

  • Customizable Templates

  • Real Time Notifications

FreJun logo

FreJun's unique features

  • Call Tracking Metrics

  • Archiving & Retention

  • Call Recording

  • On-Demand Recording

Categories in common

Retreaver logo

Retreaver

5.0
(11)

Cloud-based call center management

Features

Total

Retreaver logo
FreJun logo

2

14

6

features in common

2

features in common

Retreaver logo

Retreaver's unique features

  • Third Party Integrations

  • CRM

  • Call Tracking

  • API

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • Automated Routing

  • Multi-Channel Communication

  • On-Demand Recording

Pricing

Starting from

$25/month

Value for money

Retreaver logo
4.9

0.2

FreJun logo
4.7

What users say about Retreaver's value for money

On top of that the customer service from this company is incredible. Their team is always there to help us customize/strategize on how we can make the most of the software.

AR

Anonymous Reviewer

They are the true embodiment of bring value and you will be rewarded.

LD

Leo D.

Categories in common

Analytic Call Tracking logo

Analytic Call Tracking

4.5
(6)

Call tracking software for businesses and agencies

Features

Total

Analytic Call Tracking logo
FreJun logo

2

26

6

features in common

2

features in common

Analytic Call Tracking logo

Analytic Call Tracking's unique features

  • Lead Generation

  • Lead Qualification

  • Activity Dashboard

  • Keyword Tracking

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • Automated Routing

  • Multi-Channel Communication

  • On-Demand Recording

Categories in common

Orcatec logo

Orcatec

5.0
(6)

Cloud-based field service management software

Features

Total

Orcatec logo
FreJun logo

0

120

6

features in common

0

features in common

Orcatec logo

Orcatec's unique features

  • Online Payments

  • Customer History

  • Quotes/Estimates

  • Real-time Scheduling

FreJun logo

FreJun's unique features

  • Call Recording

  • On-Demand Recording

  • Multi-Channel Communication

  • Automated Routing

Categories in common

USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect

5.0
(1)

Extending the power and breadth of Amazon Connect

Features

Total

USAN Contact Suite for Amazon Connect logo
FreJun logo

3

64

6

features in common

3

features in common

USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect's unique features

  • Transfers/Routing

  • Communication Management

  • Campaign Analytics

  • API

FreJun logo

FreJun's unique features

  • On-Demand Recording

  • Call Tracking Metrics

  • Archiving & Retention

Categories in common

NovelVox Unified Agent Desktop logo

NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

Features

Total

NovelVox Unified Agent Desktop logo
FreJun logo

0

1

6

features in common

0

features in common

NovelVox Unified Agent Desktop logo

NovelVox Unified Agent Desktop's unique feature

  • Third Party Integrations

FreJun logo

FreJun's unique features

  • Call Recording

  • On-Demand Recording

  • Multi-Channel Communication

  • Automated Routing

Categories in common

SpitFire logo

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Features

Total

SpitFire logo
FreJun logo

1

43

6

features in common

1

features in common

SpitFire logo

SpitFire's unique features

  • Blended Call Center

  • Call Transfer

  • Call Logging

  • CRM

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • Automated Routing

  • Multi-Channel Communication

  • Call Tracking Metrics

Pricing

Starting from

$70/month

Value for money

SpitFire logo
3.9

0.8

FreJun logo
4.7

What users say about SpitFire's value for money

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

NS

Nate S.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

BH

Ben H.

Categories in common

Creatio CRM logo

Creatio CRM

4.8
(87)

Boost marketing, sales and service performance!

Features

Total

Creatio CRM logo
FreJun logo

2

114

6

features in common

2

features in common

Creatio CRM logo

Creatio CRM's unique features

  • Performance Metrics

  • Lead Distribution

  • Marketing Calendar

  • Campaign Analytics

FreJun logo

FreJun's unique features

  • Call Tracking Metrics

  • Archiving & Retention

  • Automated Routing

  • On-Demand Recording

Pricing

Starting from

$25/month

Value for money

Creatio CRM logo
4.8

0.1

FreJun logo
4.7

What users say about Creatio CRM's value for money

I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.

WL

Will L.

Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.

JS

Justin S.

Categories in common

CallRail logo

CallRail

4.5
(150)

Call Tracking & Analytics

Features

Total

CallRail logo
FreJun logo

5

66

6

features in common

5

features in common

CallRail logo

CallRail's unique features

  • Reporting & Statistics

  • API

  • Real Time Reporting

  • Event Triggered Actions

FreJun logo

FreJun's unique feature

  • Automated Routing

Pricing

Starting from

$45/month

Value for money

CallRail logo
4.4

0.3

FreJun logo
4.7

What users say about CallRail's value for money

It is excellent for capturing calls related to the specific campaign so we can evaluate its effectiveness and quality of leads it sent our way.

AR

Anonymous Reviewer

I hope they upgrade and it turns out to be amazing. I'm willing to give them a chance to prove themselves.
AvatarImg

Trezelle M.

Categories in common

VoiceAnalytics logo

VoiceAnalytics

4.8
(5)

Gain insights out of all your customer interactions

Features

Total

VoiceAnalytics logo
FreJun logo

1

29

6

features in common

1

features in common

VoiceAnalytics logo

VoiceAnalytics' unique features

  • Customer Service Analytics

  • Multi-Language

  • Automatic Call Distribution

  • Call Center Management

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • Call Recording

  • Automated Routing

  • Call Tracking Metrics

Categories in common

Refract logo

Refract

4.4
(24)

The sales training tool that identifies key mistakes

Features

Total

Refract logo
FreJun logo

3

36

6

features in common

3

features in common

Refract logo

Refract's unique features

  • Tagging

  • Collaboration Tools

  • Training Management

  • Call List Management

FreJun logo

FreJun's unique features

  • Call Tracking Metrics

  • Automated Routing

  • Multi-Channel Communication

Pricing

Starting from

$50/month

Value for money

Refract logo
4.5

0.2

FreJun logo
4.7

What users say about Refract's value for money

The software makes a trainers job like mine really effective and easier. It allows the learner to hear and see first hand what they are great at and equally what needs to improve and how.

AB

Audrey B.

Has much of the features of far more expensive competitors in this space that cost upwards of $20k-$30k. Support team is amazing - helpful - responsive - innovative.
AvatarImg

Dan L.

Categories in common

Alvaria CX Suite logo

Alvaria CX Suite

4.0
(15)

Turn your customer experience into a competitive advantage.

Features

Total

Alvaria CX Suite logo
FreJun logo

1

34

6

features in common

1

features in common

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Survey/Poll Management

  • Call Logging

  • Contact Management

  • Call Scheduling

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • Automated Routing

  • Multi-Channel Communication

  • Call Tracking Metrics

Pricing

Value for money

Alvaria CX Suite logo
3.5

1.2

FreJun logo
4.7

What users say about Alvaria CX Suite's value for money

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.

HS

Heather S.

With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.

AR

Anonymous Reviewer

Categories in common

EngageBay logo

EngageBay

4.6
(232)

Integrated sales & marketing software for growing teams

Features

Total

EngageBay logo
FreJun logo

4

225

6

features in common

4

features in common

EngageBay logo

EngageBay's unique features

  • Event Triggered Actions

  • Marketing Automation

  • Social Marketing

  • CRM

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • On-Demand Recording

Pricing

Starting from

$10.79/month

Value for money

EngageBay logo
4.8

0.1

FreJun logo
4.7

What users say about EngageBay's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.

SK

Sudip K.

Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.

CV

Carlos V.

Categories in common

Gong.io logo

Gong.io

4.8
(505)

Revenue Intelligence technology for sales teams

Features

Total

Gong.io logo
FreJun logo

4

39

6

features in common

4

features in common

Gong.io logo

Gong.io's unique features

  • Contextual Guidance

  • Data Management

  • Third Party Integrations

  • Correlation Analysis

FreJun logo

FreJun's unique features

  • Automated Routing

  • Call Tracking Metrics

Pricing

Value for money

Gong.io logo
4.7
FreJun logo
4.7

What users say about Gong.io's value for money

Great and easy to use, great feedback and LOVE being able to read a transcript of the call.

EW

Emily W.

Outstanding way to retain information discussed, study my own and other behaviors to improve. It's quickened our new hire on-boarding and improves direct coaching.

CA

Carole-Ann H.

Categories in common

Dialfire logo

Dialfire

4.8
(14)

Cloud-based outbound call center software

Features

Total

Dialfire logo
FreJun logo

1

67

6

features in common

1

features in common

Dialfire logo

Dialfire's unique features

  • Business Process Automation

  • AB Testing

  • Answering Machine Detection

  • Power Dialer

FreJun logo

FreJun's unique features

  • Archiving & Retention

  • Automated Routing

  • Multi-Channel Communication

  • Call Tracking Metrics

Categories in common

LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
FreJun logo

5

168

6

features in common

5

features in common

LiveAgent logo

LiveAgent's unique features

  • Customer Social Profiles

  • Task Management

  • Negative Feedback Management

  • Monitoring

FreJun logo

FreJun's unique feature

  • Call Tracking Metrics

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7
FreJun logo
4.7

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.

RP

Rafael P.

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
AvatarImg

Matthew J.

Categories in common

Rescue logo

Rescue

4.6
(142)

Remote support for helpdesks, call centers and organizations

Features

Total

Rescue logo
FreJun logo

3

66

6

features in common

3

features in common

Rescue logo

Rescue's unique features

  • Configuration Management

  • Meeting Management

  • IVR / Voice Recognition

  • Reporting/Analytics

FreJun logo

FreJun's unique features

  • On-Demand Recording

  • Call Tracking Metrics

  • Archiving & Retention

Pricing

Starting from

$108.25/month

Value for money

Rescue logo
4.2

0.5

FreJun logo
4.7

What users say about Rescue's value for money

There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs.

JP

Jed P.

This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great.

NR

Nathanial R.

Categories in common

Nimbata logo

Nimbata

4.9
(13)

Call tracking analytics for direct marketing, PPC, and SEO

Features

Total

Nimbata logo
FreJun logo

4

34

6

features in common

4

features in common

Nimbata logo

Nimbata's unique features

  • Real Time Analytics

  • CRM

  • File Transfer

  • Call Tracking

FreJun logo

FreJun's unique features

  • Multi-Channel Communication

  • Automated Routing

Categories in common

eXsight logo

eXsight

4.3
(14)

Technology expense management & call accounting solutions

Features

Total

eXsight logo
FreJun logo

0

42

6

features in common

0

features in common

eXsight logo

eXsight's unique features

  • Call Volume

  • Third Party Integrations

  • Activity Tracking

  • Reporting/Analytics

FreJun logo

FreJun's unique features

  • Call Recording

  • On-Demand Recording

  • Multi-Channel Communication

  • Automated Routing

Categories in common

Koncert logo

Koncert

4.6
(7)

Multi-channel sales engagement with personalization at scale

Features

Total

Koncert logo
FreJun logo

2

44

6

features in common

2

features in common

Koncert logo

Koncert's unique features

  • Caller ID

  • Call Management

  • Call Transfer

  • Sales Reports

FreJun logo

FreJun's unique features

  • Call Tracking Metrics

  • Archiving & Retention

  • Automated Routing

  • On-Demand Recording

Categories in common

PhoneBurner logo

PhoneBurner

4.8
(158)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

PhoneBurner logo
FreJun logo

4

126

6

features in common

4

features in common

PhoneBurner logo

PhoneBurner's unique features

  • Task Scheduling

  • Document Management

  • For Insurance Industry

  • Call Monitoring

FreJun logo

FreJun's unique features

  • Automated Routing

  • Call Tracking Metrics

Pricing

Starting from

$124/month

Value for money

PhoneBurner logo
4.7
FreJun logo
4.7

What users say about PhoneBurner's value for money

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

RingCentral MVP logo

RingCentral MVP

4.2
(956)

RingCentral MVP - Message, Video, Phone

Features

Total

RingCentral MVP logo
FreJun logo

4

73

6

features in common

4

features in common

RingCentral MVP logo

RingCentral MVP's unique features

  • Online Voice Transmission

  • Role-Based Permissions

  • Computer Telephony Integration

  • Contact Management

FreJun logo

FreJun's unique features

  • Automated Routing

  • Call Tracking Metrics

Pricing

Value for money

RingCentral MVP logo
4.0