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FreJun Logo

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Call automation for data-driven teams

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FreJun Features

Features Summary

Functionality

4.6

/5

75

Total features

6

4 categories

FreJun features

Archiving & Retention
Automated Routing
Call Recording
Call Tracking Metrics
Multi-Channel Communication
On-Demand Recording

Common features of Contact Center software

API
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Notifications
Auto-Dialer
Automated Routing
Automatic Call Distribution

Price starts from

17.50

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

75

Price starts from

17.50

/user

Per month

Total Features

6

Unique features

  • No unique features

Functionality

4.6

/5

897

Price starts from

25.95

/user

Per month

Total Features

102

Features in Common

4

Unique features

  • Activity Dashboard

  • Transcripts/Chat History

  • Call Screening

  • For Cloud Phone Systems

Functionality

4.3

/5

1.1K

Price starts from

30

/user

Per month

Total Features

71

Features in Common

6

Unique features

  • Activity Tracking

  • Reporting & Statistics

  • Chat/Messaging

  • Collaboration Tools

Common FreJun comparisons

FreJun logo
Dialpad logo
FreJunvsDialpad

Reviewers who mentioned features said:

ss
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shikha s.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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helpful product

Reviewed a year ago
Pros

- call recording-call tracking- privacy

Cons

- inbound call does not connect sometimes

AS
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Avadh S.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Frejun is helpful

Reviewed a year ago
Pros

I used frejun for call recordings, logs.

Cons

There is nothing dislike about frejun.

SM
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Shyamili M.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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overall a good experience

Reviewed 2 years ago

Could connect with the other party easily and was a good experience.

Pros

Easiness of usage, Call recording for future reference,

Cons

Nothing.

SR
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Saranya R.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Supportive for calls and recording with quality.

Reviewed 2 years ago

Its benefited to employees and easy go.

Pros

Yes- Product is easy to use and happy with the service and quality and in solving the queries shortly and supporting us.

Cons

Good with the software and recommend to sort the issue on call recordings when it is not captured sometimes.

PS
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Puja S.

Staffing and Recruiting, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed 2 years ago
Pros

call recording and extension makes is easy to track

Cons

sometimes calls got disconnected automatically

nk
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naveen k.

Financial Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Software for CRM and Call Tracking

Reviewed 2 years ago

overall best exp.

Pros

Call Tracking and Recording &Follow ups of cx

Cons

Autodial or call Disconnect automatically

SD
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Shibangee D.

Staffing and Recruiting, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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About the Product

Reviewed 2 years ago

it was nice.

Pros

The calling and the recording part. The software is easy to use and is not that complicated.

Cons

Previously, this software used to create a little issue. the call doesnt use to happen properly likely it used to get hanged alot.

HT
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Hinal T.

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good Product

Reviewed 2 years ago
Pros

call recording deep analytics auto dial chrome extension schedule call

Cons

call routing would help us lot,IVR would help

AN
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Annu N.

Human Resources, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It is very easy to use and call recording is an advantage since we can analyze ourselves.

Reviewed 2 years ago

Excellent

Pros

It is easy to use. Each and every calls are noted and tracked. Easily getting connected to candidates.

Cons

Frejun is not supporting calls for jio number. Complained about the same many times.

DS
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Divya S.

Human Resources, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Frejun is a good product,easy to use,

Reviewed 2 years ago

Good.

Pros

It helps in tracking the calls . it helps in keep call recording, Highly secure

Cons

It helps in tracking the calls,There is nothing to dislike everything is good

vk
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vamsi krishna p.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good software to track your work and information

Reviewed 2 years ago

good

Pros

call recording option, calls history, tracking of the calls and call history

Cons

there is no message sending option which candidates cannot send normal messages other than whatsapp messages

CN
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Charmaine N.

Staffing and Recruiting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Frejun review

Reviewed 2 years ago
Pros

Recording feature helps me go back to the conversation and listen to the details I missed to write down

Cons

The landline no, people mistake that for spam.

UH
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Umair H.

Human Resources, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good for training and learning purpose.

Reviewed 2 years ago
Pros

Recording feature and call tracking feature of Frejun

Cons

no name feature for a callback makes it tough to track candidate on runtime basis

AS
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Aswathy S.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good

Reviewed 2 years ago

Good

Pros

What I like most about this software is Flexibility

Cons

What I like least about this software call filters

BR
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Bharathi R.

Staffing and Recruiting, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreJun Feedback

Reviewed 2 years ago

It is a very useful product and helps a lot in the day to day tasks of any recruiter.

Pros

FreJun is most useful for me when it comes to listening the call recordings. Being in the recruitment field, knowing and recording all the details are very crucial and FreJun helps with the most part of it.

Cons

Some of the drawbacks will include; not being able to view the list of calls that we made. (Facing this glitch for sometime now)

MK
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Mansi K.

Human Resources, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I had a nice experience with Frejun As we need not share our personal number to anyone.

Reviewed 2 years ago

Frejun has become our day to day part of our life, We Got habituated to frejun as it is so easy to use and easy to remember anything.

Pros

In frejun we need not remember every detail which we have spoke to the candidates as it gets recorded we can go through it whenever we want to call them again.

Cons

I Don't have any to dislike about frejun as the frejun team has solved the issues quickly whenever we had a issue.

AS
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Abhishek S.

Financial Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Frejun Review

Reviewed a year ago
Pros

Very smooth in calls tracks records call logs.

Cons

Nothing to dislike about frejun as of now

BB
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Balaraju B.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Friendly Resource for Entrepreneurs justify your unlimited network

Reviewed 2 years ago

We have completely eliminated call center issues, Loved the easy working approach

Pros

Frejun crome extention system is very easy , for website and admin panal integration

Cons

Call Reason & Outcome built by the admin would have been much better if the choice was in terms of user needs

SA
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Soumya A.

Human Resources, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Frejun - Review

Reviewed 2 years ago

Pros

It's easy to use and the recording functions helps a lot with our work.

Cons

Background noise and the call gets disconnected in-between calls.

MR
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Monisha R.

Staffing and Recruiting, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Frejun Review

Reviewed 2 years ago
Pros

Not using personal numbers to make calls.

Cons

Individual dashboard for daily call timing is not available.

MK
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Md Khalid S.

Staffing and Recruiting, 5,001-10,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Frejun feedback

Reviewed 2 years ago

It's been a great experience with Frejun.

Pros

It works seamlessly, call recording is also helpful.

Cons

Rarely it shows unable to initiate the call.

RS
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Rupal S.

Staffing and Recruiting, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review for the product

Reviewed 2 years ago

Overall experience is good

Pros

It's an overall good product, calls are getting connected easily, even we can listen to calls which we made, and others call also we can listen

Cons

If a candidate calls you and if you missed his/her calls then it's difficult to identify which candidate has called you, in that case his/her number should be display on the screen along with his number

pr
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pooja r.

Financial Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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helpful product

Reviewed a year ago

my experience is good with frejun it helps me so much like i don't need to use my personal number to make calls which is the best thing about frejun

Pros

1. i don't need to use my personal number to call2.i can listen my recording through frejun if i want to listen3.

Cons

their is no dislike that i feel about frejun till now

ay
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abhishek y.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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it is too good product

Reviewed a year ago
Pros

call recording and call tracking management

Cons

there is nothing about dislike any features

MA
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Mani A.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good back up

Reviewed 2 years ago
Pros

The call recording is too good, It's worth we need not call the candidate for the second time if at all we forget some important message given by the candidate's, we can just listen to the recorded call and get the details.

Cons

On a very rare case if miss out the incoming call's