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FreJun Features

Features Summary

Functionality

4.3

/5

24

Total features

6

4 categories

FreJun features

Archiving & Retention
Automated Routing
Call Recording
Call Tracking Metrics
Multi-Channel Communication
On-Demand Recording

Common features of Contact Center software

API
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Notifications
Auto-Dialer
Automated Routing
Automatic Call Distribution

Price starts from

17.50

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

24

Price starts from

17.50

/user

Per month

learn more

Total Features

6

Unique features

  • Call Tracking Metrics

Functionality

4.5

/5

610

Price starts from

19.95

/user

Per month

learn more

Total Features

97

Features in Common

5

Unique features

  • Virtual Extensions

  • Call Routing

  • Unified Communications

  • For Cloud Phone Systems

Functionality

4.4

/5

680

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

106

Features in Common

5

Unique features

  • Alerts / Escalation

  • Quality Management

  • Voicemail Transcription

  • Queue Management

Common FreJun comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Convenient

Reviewed 12 days ago

I had a positive experience using Frejun,Always thought of using this king of application as it keeps record and track of ppl connected with officially ,in a proper manner .

Pros

Easy of use,you just need to copy the number from the particular portal to paste and give a call straightaway.

Cons

As anyone calls back on the same number ,your phone will not give the identity of the person calling but would state frejun's number ,but on the software instead as a cover it has the name of the person that we would've saved earlier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Convenient and Easy

Reviewed a month ago
Pros

Very easy to place calls, makes quick work of an otherwise tedious task. Option to add notes for calls, along with their reason and status is quite good. You can simply take a look at the list of calls made, to see if you needed to take extra action for any. Incase you forget anything important, you can revisit the call recordings too. They allot a virtual number as well so that people don't get your personal number.

Cons

Sometimes it lags a little. Also while receiving a call back, it doesn't always notify you on who it is fast enough. But these are still minor drawbacks that I am sure will get fixed soon. Doesn't impact the quality by a lot as of now.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreJun

Reviewed 11 days ago

Experience is good and the only thing to upgrade is its User experience

Pros

In my opinion call recording and a database thing is very good

Cons

the bug in which when I use my ATS and if I press enter an automatic call happend

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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About the Product

Reviewed a month ago

it was nice.

Pros

The calling and the recording part. The software is easy to use and is not that complicated.

Cons

Previously, this software used to create a little issue. the call doesnt use to happen properly likely it used to get hanged alot.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Product

Reviewed a month ago
Pros

call recording deep analytics auto dial chrome extension schedule call

Cons

call routing would help us lot,IVR would help

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Setup, Cost Effective, Great Customer Service

Reviewed a month ago
Pros

Easy to set up the calling infra. Great customer service.

Cons

Reports and Dashboard could get more granular

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It is very easy to use and call recording is an advantage since we can analyze ourselves.

Reviewed 24 days ago

Excellent

Pros

It is easy to use. Each and every calls are noted and tracked. Easily getting connected to candidates.

Cons

Frejun is not supporting calls for jio number. Complained about the same many times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good software to track your work and information

Reviewed 13 days ago

good

Pros

call recording option, calls history, tracking of the calls and call history

Cons

there is no message sending option which candidates cannot send normal messages other than whatsapp messages

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good for training and learning purpose.

Reviewed 11 days ago
Pros

Recording feature and call tracking feature of Frejun

Cons

no name feature for a callback makes it tough to track candidate on runtime basis

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreJun Review

Reviewed a month ago
Pros

Ease of usage. No time delay. All in all good product.

Cons

It would be better if we have an option to filter out the answered calls

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User Review

Reviewed a month ago

It is good overall.

Pros

Virtual number, extension and call recording

Cons

The User Experience and glitches. Server issues in between.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good

Reviewed a month ago

Good

Pros

What I like most about this software is Flexibility

Cons

What I like least about this software call filters

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing app

Reviewed a month ago

I am using FreJun everyday and it is very helpful for me

Pros

The call tracker, the call recorder . I have been using frejun and love these two features, Also you get to know who is calling you back . Also I can keep a record of how many calls I have made.

Cons

None . I think everything is perfect . Loving it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Friendly Resource for Entrepreneurs justify your unlimited network

Reviewed a month ago

We have completely eliminated call center issues, Loved the easy working approach

Pros

Frejun crome extention system is very easy , for website and admin panal integration

Cons

Call Reason & Outcome built by the admin would have been much better if the choice was in terms of user needs

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use and Privacy of your personal Contact number

Reviewed 13 days ago
Pros

I like the Feature of auto call recording and the instant connection between the user and receiver the UI is clean and easy to operate

Cons

as of now too early to comment on any thing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Absolutely Great!

Reviewed 24 days ago

Great! Would recommend

Pros

Useful in making calls and recording the calls. You can easily keep track on all your calls .

Cons

It hangs for sometime but overall everything is great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good

Reviewed 13 days ago
Pros

It has a lot of features which are useful in professional world

Cons

Initially there were Call back issues but its better now

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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overall a good experience

Reviewed a month ago

Could connect with the other party easily and was a good experience.

Pros

Easiness of usage, Call recording for future reference,

Cons

Nothing.