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FreJun

4.7
(75)

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Call automation for data-driven teams

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(0)

FreJun Features

Features Summary

Functionality

4.6

/5

75

Total features

6

4 categories

FreJun features

Archiving & Retention
Automated Routing
Call Recording
Call Tracking Metrics
Multi-Channel Communication
On-Demand Recording

Common features of Contact Center software

API
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Notifications
Auto-Dialer
Automated Routing
Automatic Call Distribution

Price starts from

17.50

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

75

Price starts from

17.50

/user

Per month

learn more

Total Features

6

Unique features

  • No unique features

Functionality

4.3

/5

1.1K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

73

Features in Common

6

Unique features

  • Activity Tracking

  • Caller ID

  • Recording

  • Audio/Video Conferencing

Functionality

4.5

/5

656

Price starts from

27

/user

Per month

learn more

Total Features

93

Features in Common

4

Unique features

  • Alerts/Escalation

  • Voice Mail

  • Call Scripting

  • IVR/Voice Recognition

Common FreJun comparisons

Reviewers who mentioned features said:

RS
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Rupal S.

Staffing and Recruiting, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review for the product

Reviewed a year ago

Overall experience is good

Pros

It's an overall good product, calls are getting connected easily, even we can listen to calls which we made, and others call also we can listen

Cons

If a candidate calls you and if you missed his/her calls then it's difficult to identify which candidate has called you, in that case his/her number should be display on the screen along with his number

AC
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Arati C.

Human Resources, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reviews

Reviewed a year ago

overall is good but in terms of call drops efficiency needs to be improved

Pros

Call can be tracked and recorded in our business call records is of immense imp.

Cons

Call drops , less clarity of voice sometimes, call hangs in middle of conversation

SM
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Shyamili M.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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overall a good experience

Reviewed a year ago

Could connect with the other party easily and was a good experience.

Pros

Easiness of usage, Call recording for future reference,

Cons

Nothing.

TB
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Tarunavikas B.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Frejun Review - Antal

Reviewed a year ago

I had a good and a useful experience with Frejun so far and definitely would recommend to others to use the same.

Pros

The call recording and call tracking metrics are quite useful as it allows us to keep track of conversations and enables us to work more n our KPI

Cons

A few glitches at times is something that can be resolved in the near future.

nk
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naveen k.

Financial Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Software for CRM and Call Tracking

Reviewed 10 months ago

overall best exp.

Pros

Call Tracking and Recording &Follow ups of cx

Cons

Autodial or call Disconnect automatically

SD
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Shibangee D.

Staffing and Recruiting, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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About the Product

Reviewed a year ago

it was nice.

Pros

The calling and the recording part. The software is easy to use and is not that complicated.

Cons

Previously, this software used to create a little issue. the call doesnt use to happen properly likely it used to get hanged alot.

HT
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Hinal T.

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Product

Reviewed a year ago
Pros

call recording deep analytics auto dial chrome extension schedule call

Cons

call routing would help us lot,IVR would help

AN
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Annu N.

Human Resources, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It is very easy to use and call recording is an advantage since we can analyze ourselves.

Reviewed a year ago

Excellent

Pros

It is easy to use. Each and every calls are noted and tracked. Easily getting connected to candidates.

Cons

Frejun is not supporting calls for jio number. Complained about the same many times.

DS
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Divya S.

Human Resources, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Frejun is a good product,easy to use,

Reviewed 9 months ago

Good.

Pros

It helps in tracking the calls . it helps in keep call recording, Highly secure

Cons

It helps in tracking the calls,There is nothing to dislike everything is good

NK
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Nitin K.

Financial Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Frejun Review

Reviewed 6 months ago
Pros

The automated features of the software. Automated call recording of each call and call accounting is the most liked features of the software. along with one can also use it to track the daily dial count.

Cons

There is no such feature that one shall dislike about the Frejun software.

RD
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Raghav D.

E-Learning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Setup, Cost Effective, Great Customer Service

Reviewed a year ago
Pros

Easy to set up the calling infra. Great customer service.

Cons

Reports and Dashboard could get more granular

CN
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Charmaine N.

Staffing and Recruiting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Frejun review

Reviewed a year ago
Pros

Recording feature helps me go back to the conversation and listen to the details I missed to write down

Cons

The landline no, people mistake that for spam.

UH
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Umair H.

Human Resources, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good for training and learning purpose.

Reviewed a year ago
Pros

Recording feature and call tracking feature of Frejun

Cons

no name feature for a callback makes it tough to track candidate on runtime basis

AS
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Aswathy S.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good

Reviewed a year ago

Good

Pros

What I like most about this software is Flexibility

Cons

What I like least about this software call filters

BR
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Bharathi R.

Staffing and Recruiting, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreJun Feedback

Reviewed a year ago

It is a very useful product and helps a lot in the day to day tasks of any recruiter.

Pros

FreJun is most useful for me when it comes to listening the call recordings. Being in the recruitment field, knowing and recording all the details are very crucial and FreJun helps with the most part of it.

Cons

Some of the drawbacks will include; not being able to view the list of calls that we made. (Facing this glitch for sometime now)

vt
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vishesh t.

Financial Services, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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nice product

Reviewed 6 months ago
Pros

All features of the software are useful including the call recording, call tracking and autodialer.

Cons

There is no such point to describe because the software is working totally fine with me

ct
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chanchal t.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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frejun review

Reviewed 6 months ago
Pros

i loved frejun autodial feature for making call

Cons

there is nothing to dislike about frejun .

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Deepa Punjabi P.

Staffing and Recruiting, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It is helpful to track profiles under specific vaccancy and their status are easy to track.

Reviewed a year ago
Pros

Easier to track. Helpful to find all our data in one place. Easier to track the status of every profiles and vaccancies. One step far away to get all our work in hand.

Cons

Takes bit longer to upload profiles and to initiate the call. Also, takes bit longer to load the vaccancy title.

BB
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Balaraju B.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Friendly Resource for Entrepreneurs justify your unlimited network

Reviewed a year ago

We have completely eliminated call center issues, Loved the easy working approach

Pros

Frejun crome extention system is very easy , for website and admin panal integration

Cons

Call Reason & Outcome built by the admin would have been much better if the choice was in terms of user needs

Dm
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Deepthi m.

Human Resources, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Frejun easy to work

Reviewed 9 months ago

Good and easy to work

Pros

call(dialing numbers) to everyone is most difficult to us bcs of frejun noworries to dail numbers.

Cons

Sometime facing network problems and difficult to identify numbers

AD
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Abhiram D.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use and convenient

Reviewed 9 months ago

Good

Pros

Easy to use. The software helps to connect me to candidates easily

Cons

Sometimes calls get dropped while trying to call. Need to retry sometimes

AK
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Anu K.

Human Resources, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Frejun Good App- Flexible to track all records

Reviewed 9 months ago

Good option to go.

Pros

helpfull for Tracking and Call Recording

Cons

Comment options -- Call out come is not necessary

MK
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Md Khalid S.

Staffing and Recruiting, 5,001-10,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Frejun feedback

Reviewed a year ago

It's been a great experience with Frejun.

Pros

It works seamlessly, call recording is also helpful.

Cons

Rarely it shows unable to initiate the call.

pr
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pooja r.

Financial Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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helpful product

Reviewed 6 months ago

my experience is good with frejun it helps me so much like i don't need to use my personal number to make calls which is the best thing about frejun

Pros

1. i don't need to use my personal number to call2.i can listen my recording through frejun if i want to listen3.

Cons

their is no dislike that i feel about frejun till now

MA
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Mani A.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good back up

Reviewed a year ago
Pros

The call recording is too good, It's worth we need not call the candidate for the second time if at all we forget some important message given by the candidate's, we can just listen to the recorded call and get the details.

Cons

On a very rare case if miss out the incoming call's