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Functionality
4.3
/5
24
Total features
6
4 categories
FreJun features
Common features of Contact Center software
Yashashwi S.
Verified reviewer
Staffing and Recruiting, 1,001-5,000 employees
Used daily for less than 6 months
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I had a positive experience using Frejun,Always thought of using this king of application as it keeps record and track of ppl connected with officially ,in a proper manner .
Easy of use,you just need to copy the number from the particular portal to paste and give a call straightaway.
As anyone calls back on the same number ,your phone will not give the identity of the person calling but would state frejun's number ,but on the software instead as a cover it has the name of the person that we would've saved earlier.
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
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Very easy to place calls, makes quick work of an otherwise tedious task. Option to add notes for calls, along with their reason and status is quite good. You can simply take a look at the list of calls made, to see if you needed to take extra action for any. Incase you forget anything important, you can revisit the call recordings too. They allot a virtual number as well so that people don't get your personal number.
Sometimes it lags a little. Also while receiving a call back, it doesn't always notify you on who it is fast enough. But these are still minor drawbacks that I am sure will get fixed soon. Doesn't impact the quality by a lot as of now.
Yash Raj C.
Human Resources, 201-500 employees
Used daily for 6-12 months
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Experience is good and the only thing to upgrade is its User experience
In my opinion call recording and a database thing is very good
the bug in which when I use my ATS and if I press enter an automatic call happend
Shibangee D.
Staffing and Recruiting, 201-500 employees
Used daily for 6-12 months
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it was nice.
The calling and the recording part. The software is easy to use and is not that complicated.
Previously, this software used to create a little issue. the call doesnt use to happen properly likely it used to get hanged alot.
Hinal T.
Computer Software, 51-200 employees
Used weekly for 6-12 months
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call recording deep analytics auto dial chrome extension schedule call
call routing would help us lot,IVR would help
Raghav D.
E-Learning, 11-50 employees
Used daily for less than 6 months
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Easy to set up the calling infra. Great customer service.
Reports and Dashboard could get more granular
Annu N.
Human Resources, 201-500 employees
Used daily for 6-12 months
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Excellent
It is easy to use. Each and every calls are noted and tracked. Easily getting connected to candidates.
Frejun is not supporting calls for jio number. Complained about the same many times.
vamsi krishna p.
Information Technology and Services, 201-500 employees
Used daily for 6-12 months
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good
call recording option, calls history, tracking of the calls and call history
there is no message sending option which candidates cannot send normal messages other than whatsapp messages
Umair H.
Human Resources, 201-500 employees
Used daily for 6-12 months
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Recording feature and call tracking feature of Frejun
no name feature for a callback makes it tough to track candidate on runtime basis
Oormila P.
Human Resources, 11-50 employees
Used daily for 6-12 months
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Ease of usage. No time delay. All in all good product.
It would be better if we have an option to filter out the answered calls
Akshay S.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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It is good overall.
Virtual number, extension and call recording
The User Experience and glitches. Server issues in between.
Aswathy S.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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Good
What I like most about this software is Flexibility
What I like least about this software call filters
Sanskruti Z.
Human Resources, 11-50 employees
Used daily for less than 6 months
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I am using FreJun everyday and it is very helpful for me
The call tracker, the call recorder . I have been using frejun and love these two features, Also you get to know who is calling you back . Also I can keep a record of how many calls I have made.
None . I think everything is perfect . Loving it.
Balaraju B.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for less than 6 months
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We have completely eliminated call center issues, Loved the easy working approach
Frejun crome extention system is very easy , for website and admin panal integration
Call Reason & Outcome built by the admin would have been much better if the choice was in terms of user needs
Anonymous Reviewer
Verified reviewer
Human Resources, 51-200 employees
Used daily for less than 6 months
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I like the Feature of auto call recording and the instant connection between the user and receiver the UI is clean and easy to operate
as of now too early to comment on any thing
Dolly B.
Human Resources, 10,001+ employees
Used daily for less than 6 months
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Great! Would recommend
Useful in making calls and recording the calls. You can easily keep track on all your calls .
It hangs for sometime but overall everything is great.
Zain K.
Management Consulting, 1,001-5,000 employees
Used daily for less than 6 months
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It has a lot of features which are useful in professional world
Initially there were Call back issues but its better now
Shyamili M.
Computer Software, 51-200 employees
Used daily for less than 6 months
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Could connect with the other party easily and was a good experience.
Easiness of usage, Call recording for future reference,
Nothing.