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Functionality
4.6
/5
75
Total features
6
4 categories
FreJun features
Common features of Contact Center software
Functionality
4.6
/5
75
Price starts from
17.50
/user
Per month
Total Features
6
Unique features
No unique features
Functionality
4.3
/5
1.1K
Price starts from
No pricing info
Total Features
73
Features in Common
6
Unique features
Activity Tracking
Caller ID
Recording
Audio/Video Conferencing
Functionality
4.5
/5
656
Price starts from
27
/user
Per month
Total Features
93
Features in Common
4
Unique features
Alerts/Escalation
Voice Mail
Call Scripting
IVR/Voice Recognition
Rupal S.
Staffing and Recruiting, 1,001-5,000 employees
Used daily for 1-2 years
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Overall experience is good
It's an overall good product, calls are getting connected easily, even we can listen to calls which we made, and others call also we can listen
If a candidate calls you and if you missed his/her calls then it's difficult to identify which candidate has called you, in that case his/her number should be display on the screen along with his number
Arati C.
Human Resources, 11-50 employees
Used daily for 1-2 years
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overall is good but in terms of call drops efficiency needs to be improved
Call can be tracked and recorded in our business call records is of immense imp.
Call drops , less clarity of voice sometimes, call hangs in middle of conversation
Shyamili M.
Computer Software, 51-200 employees
Used daily for less than 6 months
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Could connect with the other party easily and was a good experience.
Easiness of usage, Call recording for future reference,
Nothing.
Tarunavikas B.
Staffing and Recruiting, 11-50 employees
Used daily for 6-12 months
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I had a good and a useful experience with Frejun so far and definitely would recommend to others to use the same.
The call recording and call tracking metrics are quite useful as it allows us to keep track of conversations and enables us to work more n our KPI
A few glitches at times is something that can be resolved in the near future.
naveen k.
Financial Services, 51-200 employees
Used daily for 1-2 years
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overall best exp.
Call Tracking and Recording &Follow ups of cx
Autodial or call Disconnect automatically
Shibangee D.
Staffing and Recruiting, 201-500 employees
Used daily for 6-12 months
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it was nice.
The calling and the recording part. The software is easy to use and is not that complicated.
Previously, this software used to create a little issue. the call doesnt use to happen properly likely it used to get hanged alot.
Hinal T.
Computer Software, 51-200 employees
Used weekly for 6-12 months
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call recording deep analytics auto dial chrome extension schedule call
call routing would help us lot,IVR would help
Annu N.
Human Resources, 201-500 employees
Used daily for 6-12 months
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Excellent
It is easy to use. Each and every calls are noted and tracked. Easily getting connected to candidates.
Frejun is not supporting calls for jio number. Complained about the same many times.
Divya S.
Human Resources, 501-1,000 employees
Used daily for 6-12 months
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Good.
It helps in tracking the calls . it helps in keep call recording, Highly secure
It helps in tracking the calls,There is nothing to dislike everything is good
Nitin K.
Financial Services, 51-200 employees
Used daily for less than 6 months
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The automated features of the software. Automated call recording of each call and call accounting is the most liked features of the software. along with one can also use it to track the daily dial count.
There is no such feature that one shall dislike about the Frejun software.
Raghav D.
E-Learning, 11-50 employees
Used daily for less than 6 months
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Easy to set up the calling infra. Great customer service.
Reports and Dashboard could get more granular
Charmaine N.
Staffing and Recruiting, 51-200 employees
Used daily for 6-12 months
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Recording feature helps me go back to the conversation and listen to the details I missed to write down
The landline no, people mistake that for spam.
Umair H.
Human Resources, 201-500 employees
Used daily for 6-12 months
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Recording feature and call tracking feature of Frejun
no name feature for a callback makes it tough to track candidate on runtime basis
Aswathy S.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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Good
What I like most about this software is Flexibility
What I like least about this software call filters
Bharathi R.
Staffing and Recruiting, 1,001-5,000 employees
Used daily for less than 6 months
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It is a very useful product and helps a lot in the day to day tasks of any recruiter.
FreJun is most useful for me when it comes to listening the call recordings. Being in the recruitment field, knowing and recording all the details are very crucial and FreJun helps with the most part of it.
Some of the drawbacks will include; not being able to view the list of calls that we made. (Facing this glitch for sometime now)
vishesh t.
Financial Services, 501-1,000 employees
Used daily for less than 6 months
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All features of the software are useful including the call recording, call tracking and autodialer.
There is no such point to describe because the software is working totally fine with me
chanchal t.
Computer Software, 51-200 employees
Used daily for less than 6 months
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i loved frejun autodial feature for making call
there is nothing to dislike about frejun .
Deepa Punjabi P.
Staffing and Recruiting, 51-200 employees
Used daily for less than 6 months
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Easier to track. Helpful to find all our data in one place. Easier to track the status of every profiles and vaccancies. One step far away to get all our work in hand.
Takes bit longer to upload profiles and to initiate the call. Also, takes bit longer to load the vaccancy title.
Balaraju B.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for less than 6 months
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We have completely eliminated call center issues, Loved the easy working approach
Frejun crome extention system is very easy , for website and admin panal integration
Call Reason & Outcome built by the admin would have been much better if the choice was in terms of user needs
Deepthi m.
Human Resources, 51-200 employees
Used daily for less than 6 months
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Good and easy to work
call(dialing numbers) to everyone is most difficult to us bcs of frejun noworries to dail numbers.
Sometime facing network problems and difficult to identify numbers
Abhiram D.
Computer Software, 51-200 employees
Used daily for less than 6 months
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Good
Easy to use. The software helps to connect me to candidates easily
Sometimes calls get dropped while trying to call. Need to retry sometimes
Anu K.
Human Resources, 1,001-5,000 employees
Used daily for less than 6 months
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Good option to go.
helpfull for Tracking and Call Recording
Comment options -- Call out come is not necessary
Md Khalid S.
Staffing and Recruiting, 5,001-10,000 employees
Used weekly for less than 6 months
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It's been a great experience with Frejun.
It works seamlessly, call recording is also helpful.
Rarely it shows unable to initiate the call.
pooja r.
Financial Services, 201-500 employees
Used daily for 6-12 months
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my experience is good with frejun it helps me so much like i don't need to use my personal number to make calls which is the best thing about frejun
1. i don't need to use my personal number to call2.i can listen my recording through frejun if i want to listen3.
their is no dislike that i feel about frejun till now
Mani A.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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The call recording is too good, It's worth we need not call the candidate for the second time if at all we forget some important message given by the candidate's, we can just listen to the recorded call and get the details.
On a very rare case if miss out the incoming call's