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Gmail vs iCloud Comparison

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Overview

Gmail and iCloud are popular tools among users. Both products have a lot of overlap in terms of their capabilities, so it makes sense to compare the two. To help you make a decision, we compare the ratings of Gmail and iCloud to help you make an informed decision on which product is more suited for your organization.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

0.01

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

We’ve analyzed 2,482 reviews for Gmail and 59 reviews for iCloud to uncover how users perceive these products on parameters such as ease of use, customer support, value for money, functionality, and ease of deployment. We also look at whether users said they were likely to recommend these tools.


Note: All ratings are given on a scale of 1-5. We’ve scaled them to 20-100 to make them more distinguishable. Reviews that had ratings in decimals were rounded off (thus, a 4.5 star rating became a 5).


Overall rating:
Overall rating is the most general rating where, after using and evaluating the product, users provide a final rating. Gmail scores 96 in overall rating, while iCloud is marginally behind at 91.


Ease of use:
If a product isn’t simple to use, user adoption is generally low. The ease-of-use rating tells us exactly that—how easy do reviewers find the product to use? Gmail scores 96 in ease of use, while iCloud lags behind at 87.


Value for money:
Value for money is one of the most important factors that users consider when choosing a product. 41% of reviewers on GetApp said that value for money and pricing are the two reasons why they picked a certain product over its competitors. Gmail scores 96 in value for money, while iCloud lags significantly behind at 83.


Features:
The features offered by a product—or a lack of features offered—is a huge factor in whether you’ll choose that product or go with a competitor.Gmail scores 94 in functionality, while iCloud lags behind at 86.


Customer support:
A software vendor’s quality of customer support could be the key to your success using the product. How quickly they respond to your questions, how they communicate new functionality, and the level of personalized service you receive are crucial aspects of your experience with the product. Gmail scores 90 in customer support, while iCloud is marginally behind at 86.


Likelihood to recommend:
If users love the product, they’re more likely to recommend it to their colleagues or friends. Our likelihood-to-recommend rating captures exactly that—how likely reviewers are to recommend each product. Gmail scores 95 in likelihood to recommend, while iCloud lags significantly behind at 83.

5

4

3

2

1

5,315

920

90

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5

4

3

2

1

262

105

26

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Gmail is a smart-looking, simple and reliable software. It has stronger spam-detecting features than some of its competitors and is, on the whole, user friendly and intuitive.

EP

Euthymia P.

I love that I can sync across all devices and have my photos and documents attached to one account. Gmail is the best email provider because of its simplicity and ease of use.

AR

Anonymous Reviewer

It is the best way to connect with others by using gmail chats. It has the one more thing that gmail give space to save our files or doc or any thing else which is very good in this application.

Saqib S.

Pros

I like that it exists, and it's good to backup important things. I wish they gave you more space for free.

SB

Seth B.

I enjoy using this cloud storage because it is low priced and is a great place to store all my photos and important documents so that I can free up storage space on my phone and computer.

lk

laura k.

I love how easy it is to connect all things iCloud with my iPhone. I found this especially useful for backing up my devices and sharing photos.

JO

Jack O.

Cons

Can easily be hacked if your phone or laptop is lost. Hard to recover if forgot password.

BG

Billy Gabriel D.

There is also no customer support for Gmail so if you have an error or problem you are on your own which can be frustrating at times.

LW

Laura W.

The problems of receiving mails because it is connected to google,the lack of offline is a discomfort for my side.

Tony M.

Cons

I personally struggled with iCloud, finding my docs once they were uploaded, uploading, I felt like I was missing pieces, I was always concerned about losing things.

JK

Jennifer K.

My account has been hacket but i can not recover all my phone and... lost it.

es

ebrahim s.

Most Apple products specifically require iCloud to function properly, which is difficult due to Apple’s lack of specialized software with no alternate options.

CK

Chelsea K.

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features8
  • API
  • Access Controls/Permissions
  • Auto-Responders
  • Collaboration Tools
  • Contact Management
  • Document Management
  • Email Templates
  • Encryption
  • Inbox Management
  • Messaging
  • Mobile Access
  • Real Time Synchronization
  • Reporting/Analytics
  • Search/Filter
  • Spam Blocker
  • Total features8
  • API
  • Access Controls/Permissions
  • Auto-Responders
  • Collaboration Tools
  • Contact Management
  • Document Management
  • Email Templates
  • Encryption
  • Inbox Management
  • Messaging
  • Mobile Access
  • Real Time Synchronization
  • Reporting/Analytics
  • Search/Filter
  • Spam Blocker

Integrations

  • Total integrations879
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations46
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gmail logo

Gmail

Gmail Review about the folders

Reviewed a year ago

It is good but they have a huge competition with icloud from Apple.

Pros

The best part is that the most important emails are in my primary inbox, and the rest of them go into updates or promotions.

Cons

When I am waiting for an email and it is in updates or any folder but primary. Make your system stronger to categorize emails. One time I was waiting on an email from my job which was due in 48 hours but it was shifted to updates instead of primary and I did not receive the email.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

The email service by excellence!

Reviewed 19 days ago

I have used it for many years and it was always my favorite over the others, although I also use iCloud (in the company all devices are Apple), for the day to day I still prefer Gmail.

Pros

It's integrated with all Google applications and that is fantastic, I use it every day for both business and personal matters. The spam filter works great and the interface is the cutest by far.

Cons

Honestly it's hard to find something negative about gmail

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Review for Gmail

Reviewed 2 months ago

Gmail is my most preferred emailing software

Pros

Gmail software is awesome. It is user friendly, easily created and readily accessible. I can receive my mails across all my devices; smart phone, tablet and my pc. I love the way it filters out my spam messages. One amazing thing is that, I can even link my iCloud mail and other mail providers to my gmail app which is great.

Cons

I get fed up whenever it fails to unsubscribe from certain mails that sends irrelevant mails to me.