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GoToMeeting vs Urbest Comparison

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Overview

Category Leaders

GoToMeeting is a web conferencing tool that allows users to host an online meeting with high-definition video conferencing...

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

14

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

600

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

4,804

2,896

724

79

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

5

4

3

2

1

21

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

What I also loved was the quality in which meetings were being recorded In. They also provide a feature where you can save and share each recordings with others.
I liked the ease of ease of use and how easy it was to invite multiple people and have them all connect seamlessly.
This product has amazing quality and the software is easy to use and has clear visuals and audio. It is also easy to customize the features to your preferences.

Pros

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

Cons

One issue is that any minor interruption in internet connectivity can cause disruption in the call and getting back to the call is a bit of pain.
What i dislike is we can add only maximum 100 participants and after completing trial version pricing are very high. It lags while video conferencing and audio syncing problem is also there sometime.
They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. They simply refused to consider the possibility of a problem on their end.

Cons

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features114
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Animation
  • Annotations
  • Appointment Management
  • Asset Tracking
  • Attendance Tracking
  • Attendee Management
  • Audio / Video Conferencing
  • Audio Calls
  • Audio Capture
  • Audio File Management
  • Auto Framing
  • Automated Scheduling
  • Automatic Transcription
  • Bid Management
  • Billing & Invoicing
  • Board Meetings
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Committee Meetings
  • Communication Management
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Database
  • Customer Database
  • Customer Management
  • Desktop / Browser Sharing
  • Discussions / Forums
  • Dispatch Management
  • Document Management
  • Electronic Hand Raising
  • Email Management
  • Employee Activity Monitoring
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Event Calendar
  • Fax Management
  • File Sharing
  • File Storage
  • For Facility Management
  • For Schools
  • Forms Management
  • HD Audio
  • Host Controls
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Interactive Whiteboard
  • Internal Meetings
  • Invitation Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Knowledge Management
  • LMS Integration (LTI)
  • Legislative Meetings
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Media Library
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Participant Screen Sharing
  • Multi-Screen Recording
  • Multi-User Collaboration
  • Notes Management
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Time Clock
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Polls/Voting
  • Post-Meeting Tools
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Preventive Maintenance
  • Private Chat
  • Project Management
  • Projections
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Raise Hand
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Self Service Portal
  • Service History
  • Session Recording
  • Softphone
  • Speech-to-Text Analysis
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Targeted / Locked Screen Sharing
  • Task Management
  • Task Scheduling
  • Team Chat
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Zone Tracking
  • Transcripts/Chat History
  • Travel Management
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Editing
  • Video Streaming
  • Video Support
  • Virtual Classroom
  • Voice Mail
  • Voting Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • YouTube Uploading
  • Total features84
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Animation
  • Annotations
  • Appointment Management
  • Asset Tracking
  • Attendance Tracking
  • Attendee Management
  • Audio / Video Conferencing
  • Audio Calls
  • Audio Capture
  • Audio File Management
  • Auto Framing
  • Automated Scheduling
  • Automatic Transcription
  • Bid Management
  • Billing & Invoicing
  • Board Meetings
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Committee Meetings
  • Communication Management
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Database
  • Customer Database
  • Customer Management
  • Desktop / Browser Sharing
  • Discussions / Forums
  • Dispatch Management
  • Document Management
  • Electronic Hand Raising
  • Email Management
  • Employee Activity Monitoring
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Event Calendar
  • Fax Management
  • File Sharing
  • File Storage
  • For Facility Management
  • For Schools
  • Forms Management
  • HD Audio
  • Host Controls
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Interactive Whiteboard
  • Internal Meetings
  • Invitation Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Knowledge Management
  • LMS Integration (LTI)
  • Legislative Meetings
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Media Library
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Participant Screen Sharing
  • Multi-Screen Recording
  • Multi-User Collaboration
  • Notes Management
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Time Clock
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Polls/Voting
  • Post-Meeting Tools
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Preventive Maintenance
  • Private Chat
  • Project Management
  • Projections
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Raise Hand
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Self Service Portal
  • Service History
  • Session Recording
  • Softphone
  • Speech-to-Text Analysis
  • Status Tracking
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Targeted / Locked Screen Sharing
  • Task Management
  • Task Scheduling
  • Team Chat
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Zone Tracking
  • Transcripts/Chat History
  • Travel Management
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Editing
  • Video Streaming
  • Video Support
  • Virtual Classroom
  • Voice Mail
  • Voting Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • YouTube Uploading

Integrations

  • Total integrations114
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GoToMeeting vs. Urbest

See how GoToMeeting and Urbest stack up against each other by comparing features, pricing, ratings, integrations, security & more.