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GoToMyPC
5
507
4
63
3
13
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support management solution
Table of Contents
GoToMyPC - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
GoToMyPC overview
Based on 588 verified user reviews
What is GoToMyPC?
GoToMyPC is a remote desktop solution offering key features such as secure login and remote access/control, among others.
Who uses GoToMyPC?
Reviews for GoToMyPC come from a wide variety of industries, including accounting (10% of reviewers), law practice (7%), and construction (6%). The most frequent use case for GoToMyPC cited by reviewers is remote desktop access (66% of reviewers).
What do users say about GoToMyPC pricing?
Reviewers appreciate GoToMyPC’s reliability, essential features, and multi-user discounts, which they say justify the cost for many. However, some users report high pricing, frequent increases, and limited affordability for small businesses or occasional users.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Remote Office Access
Bugs and Issues
Remote Computer Access
Remote Work
Computer Access
Dependent on internet quality
GoToMyPC’s user interface
GoToMyPC review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.8
Ease of use
4.9
Customer support
4.6
Reviews sentiment
What do users say about GoToMyPC?
Users say GoToMyPC enables reliable remote access to office computers, making it easy to work from home or anywhere, access files, run programs, and even print remotely. They appreciate its simple setup, cross-device compatibility, and the flexibility it provides for managing work-life balance and responding to emergencies without commuting. They find the interface straightforward and support helpful, though some mention it looks outdated.
Some report issues with connection drops, remote printing, and multi-monitor navigation, especially on mobile devices. They feel the pricing is high for small businesses or multiple users, and wish for more affordable options. They note login can be cumbersome with multiple passwords.
Select to learn more
Who uses GoToMyPC?
Based on 588 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GoToMyPC's key features
GetApp's analysis of 274 verified user reviews collected between July 2021 and October 2024 identifies GoToMyPC's most critical features and summarizes user sentiment about those features.
Reviewers appreciate GoToMyPC's secure login capabilities. They highlight the importance of security for sensitive data, including financial, medical, and client information. Users report feeling confident and safe due to capabilities like multi-factor authentication and dual-authentication. They find the login process straightforward yet robust, ensuring only authorized access. Users also mention the software's compliance with regulations like HIPAA, which is important for healthcare professionals. They say the secure login provides peace of mind when accessing their computers remotely from various locations. Of the 71 GoToMyPC users who gave detailed accounts of their use of Secure Login, 100% rated this feature as important or highly important.
Users report that GoToMyPC's remote access/control capabilities are invaluable for working from anywhere. They highlight the ability to access and control their office computers as if they were physically present, which enhances productivity and flexibility. Reviewers indicate that this capability is especially useful for traveling professionals, enabling them to manage tasks, access files, and even print remotely. They find it reliable and essential for maintaining business operations during travel or emergencies. Users also appreciate the seamless integration with different devices, including Macs and mobile apps. Of the 194 GoToMyPC users who gave detailed accounts of their use of Remote Access/Control, 99% rated this feature as important or highly important.
All GoToMyPC features
Features rating:
GoToMyPC alternatives
GoToMyPC pricing
Pricing plans
Pricing details:
User opinions about GoToMyPC price and value
Value for money rating:
To see what individual users think of GoToMyPC's price and value, check out the review snippets below.
Robert C.
Treasurer
Jane T.
Office Manager
GoToMyPC integrations (6)
Integrations rated by users
We looked at 588 user reviews to identify which products are mentioned as GoToMyPC integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 1.0 (1)
Integration rating: 4.0 (1)
“The purchasing side had integrate with our accounting system and provider for ease of invoice management for our AP department.”
“Real Revenue connected to real activity”

Raymond E.
VP Operations and Maintenance
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“The use of Aptora and Mobile Aptora.”
Robert P.
Plumbing Manager
Other top integrations
GoToMyPC customer support
What do users say about GoToMyPC customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GoToMyPC customer support.
A significant portion of users describe GoToMyPC customer support as responsive, helpful, and quick to resolve issues.
Multiple users highlight that support staff are pleasant, professional, and attentive when contacted.
A number of users note that billing and technical problems are handled efficiently by competent representatives.
A small group of reviewers mention that customer service can be difficult to contact or phone support is not easy to find.
Support options
Training options
To see what individual users say about GoToMyPC's customer support, check out the review snippets below.
“A billing issue was quickly resolved by your competent staff that I called.”
Daniel G.
CEO
“I would like to add that on the occasions where I did need customer support, they were fantastic!”
Lynne D.
Pesident
“customer service is difficult to contact.”
Jeffrey Z.
President
GoToMyPC FAQs
Q. What is GoToMyPC used for?
GoToMyPC is a remote access management solution, which helps businesses connect with remote desktops, allowing professionals to access, manage & transfer files, data and applications. The platform comes with AES encryption, dual passwords and end-to-end authentication, which provides secure access to hosts as well as clients across computers, iPad, iPhone, and Android devices. GoToMyPC lets organizations send URL invites to guest users, facilitating one-time sessions for demonstrations, technical support, presentations, and more. The solution offers a host of features such as role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, API access, and more. Besides, the document editing functionality enables professionals to cut, copy and paste content between connected computers. GoToMyPC allows users to access the device keyboard with special keys, auto-correct and Bluetooth support. Moreover, administrators can track sessions and gain insight into time, connection type, and duration of connections via usage reports
Q. Does GoToMyPC support mobile devices?
GoToMyPC supports the following devices:
iPad, iPhone
Q. What level of support does GoToMyPC offer?
GoToMyPC offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk











