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GoToWebinar vs Urbest Comparison

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Overview

Category Leaders

GoToWebinar enables webinar hosting for up to 3,000 people for events such as marketing, training, and corporate communications....

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

59

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

600

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

790

483

93

16

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

5

4

3

2

1

21

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The tools in the side really intuitive, I participate a lot in webinars and I'm grateful there is a platform that works perfect and allows us to have a great webinar experience.
It is easy to download and setup. The quality of sound is great and if you need to call in it is very easy.
The connectivity is great and the quality is in line with expectations. Would recommend using it if you need to organize a webinar with more than 50 attendees.

Pros

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

Cons

I sent out the webinar registration confirmation with no password so I lost more than half my attendees and my business suffered because of it.
Every meeting I have had has had sound issues during which people are cut off or I miss what they are saying.
Poor video and call quality, was difficult to hear conversations properly due to a poor delay.

Cons

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features145
  • API
  • Abstract Management
  • Academic/Education
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Annotations
  • Application Development
  • Appointment Management
  • Asset Tracking
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Profiles
  • Attendee Tracking
  • Audience Analytics
  • Audience Engagement
  • Audio Capture
  • Automated Scheduling
  • Badge Management
  • Behavior Tracking
  • Bid Management
  • Billing & Invoicing
  • Blended Learning
  • Brand Management
  • Breakout Rooms
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • CRM
  • Calendar Management
  • Certification & Licensing
  • Chat/Messaging
  • Claims Tracking
  • Class Registration
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Contractor Database
  • Corporate/Business
  • Course Library
  • Course Management
  • Course Tracking
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Dispatch Management
  • Document Management
  • Electronic Hand Raising
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Activity Monitoring
  • Employee Management
  • Employee Training
  • Engagement Tracking
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Exhibit/Vendor Management
  • File Sharing
  • File Storage
  • For Facility Management
  • For Schools
  • Forms Management
  • Gamification
  • Group Registration
  • Guest List Management
  • HD Audio
  • Host Controls
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Interactive Content
  • Interactive Whiteboard
  • Job Costing
  • Job Management
  • Job Tracking
  • LMS Integration (LTI)
  • Learner Portal
  • Learning Paths/Tracks
  • Live Chat
  • Live Streaming Production
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Media Management
  • Meeting Management
  • Mobile Access
  • Mobile Check-in
  • Mobile Learning
  • Modeling & Simulation
  • Moderation
  • Monitoring
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Event
  • Multi-Location
  • Multi-Screen Recording
  • Multiple Camera Feeds
  • Multistreaming
  • Networking
  • On-Demand Webcasting
  • On-Demand Webinars
  • One-to-One Messaging
  • Online Registration
  • Online Time Clock
  • Onsite Registration
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Preventive Maintenance
  • Private Chat
  • Project Management
  • Q&A Management
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Raise Hand
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Room Block Management
  • Routing
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Self Check-in/Check-out
  • Self Service Portal
  • Service History
  • Session Recording
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Softphone
  • Space Management
  • Speaker Management
  • Speaker Profiles
  • Speech-to-Text Analysis
  • Split/Multi-Screen
  • Sponsor Pages
  • Sponsorship Management
  • Status Tracking
  • Student Portal
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Tests/Assessments
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Zone Tracking
  • Training Administration
  • Training Companies
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Editing
  • Video Monetization Tools
  • Video Streaming
  • Virtual Classroom
  • Volunteer Management
  • Weddings/Parties
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • YouTube Uploading
  • eCommerce Management
  • Total features84
  • API
  • Abstract Management
  • Academic/Education
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Annotations
  • Application Development
  • Appointment Management
  • Asset Tracking
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Profiles
  • Attendee Tracking
  • Audience Analytics
  • Audience Engagement
  • Audio Capture
  • Automated Scheduling
  • Badge Management
  • Behavior Tracking
  • Bid Management
  • Billing & Invoicing
  • Blended Learning
  • Brand Management
  • Breakout Rooms
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • CRM
  • Calendar Management
  • Certification & Licensing
  • Chat/Messaging
  • Claims Tracking
  • Class Registration
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Contractor Database
  • Corporate/Business
  • Course Library
  • Course Management
  • Course Tracking
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Dispatch Management
  • Document Management
  • Electronic Hand Raising
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Activity Monitoring
  • Employee Management
  • Employee Training
  • Engagement Tracking
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Exhibit/Vendor Management
  • File Sharing
  • File Storage
  • For Facility Management
  • For Schools
  • Forms Management
  • Gamification
  • Group Registration
  • Guest List Management
  • HD Audio
  • Host Controls
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Interactive Content
  • Interactive Whiteboard
  • Job Costing
  • Job Management
  • Job Tracking
  • LMS Integration (LTI)
  • Learner Portal
  • Learning Paths/Tracks
  • Live Chat
  • Live Streaming Production
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Media Management
  • Meeting Management
  • Mobile Access
  • Mobile Check-in
  • Mobile Learning
  • Modeling & Simulation
  • Moderation
  • Monitoring
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Event
  • Multi-Location
  • Multi-Screen Recording
  • Multiple Camera Feeds
  • Multistreaming
  • Networking
  • On-Demand Webcasting
  • On-Demand Webinars
  • One-to-One Messaging
  • Online Registration
  • Online Time Clock
  • Onsite Registration
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Preventive Maintenance
  • Private Chat
  • Project Management
  • Q&A Management
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Raise Hand
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Room Block Management
  • Routing
  • Scheduling
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Self Check-in/Check-out
  • Self Service Portal
  • Service History
  • Session Recording
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Softphone
  • Space Management
  • Speaker Management
  • Speaker Profiles
  • Speech-to-Text Analysis
  • Split/Multi-Screen
  • Sponsor Pages
  • Sponsorship Management
  • Status Tracking
  • Student Portal
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Tests/Assessments
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Zone Tracking
  • Training Administration
  • Training Companies
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Editing
  • Video Monetization Tools
  • Video Streaming
  • Virtual Classroom
  • Volunteer Management
  • Weddings/Parties
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • YouTube Uploading
  • eCommerce Management

Integrations

  • Total integrations90
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation