GoToWebinar Features

GoToWebinar

Video conferencing and webinar hosting for large events

4.48/5 (1,314 reviews)

GoToWebinar Feature Summary

  • Automated email templates
  • Automated reminder emails
  • Customized branding
  • Full desktop sharing
  • Full-service registration
  • Outlook® calendar integration
  • Polls
  • Pre-webinar practice sessions
  • Q & A
  • Self-service attendees registration

Competitor Feature Comparison

API
Analytics
Attendance Management
Attendance Tracking
Behavior Tracking
Content Library
Customizable Branding
Email Templates
Engagement Analytics
Event Scheduling
Interactive Content
Mobile Integration
Performance Management
Performance Metrics
Performance Reports
Presentation Streaming
Registration Management
Reminders
Reporting & Statistics
Scheduling
Third Party Integration
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Streaming
Video Support
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API
Analytics
Attendance Management
Attendance Tracking
Behavior Tracking
Content Library
Customizable Branding
Email Templates
Engagement Analytics
Event Scheduling
Interactive Content
Mobile Integration
Performance Management
Performance Metrics
Performance Reports
Presentation Streaming
Registration Management
Reminders
Reporting & Statistics
Scheduling
Third Party Integration
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Streaming
Video Support
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API
Analytics
Attendance Management
Attendance Tracking
Behavior Tracking
Content Library
Customizable Branding
Email Templates
Engagement Analytics
Event Scheduling
Interactive Content
Mobile Integration
Performance Management
Performance Metrics
Performance Reports
Presentation Streaming
Registration Management
Reminders
Reporting & Statistics
Scheduling
Third Party Integration
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Streaming
Video Support
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Mobile apps

iOS App


7,145 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


98,347 reviews

GoToWebinar Feature Reviews

25 reviewers had the following to say about GoToWebinar's features:

Ravinder Beniwal

A reliable tool to deliver live webinars and trainings

2020-04-27

We use it for training, remote team meetings, conference calls, and deliverable presentation to our clients.

Pros

Multistreaming, option to enable/disable microphone of the audiences, meeting recording, screen presentation, noise reduction, and voice clarity are some of the features I really like.

Cons

You would observe some lag in a video presentation if you are on a slow internet connection.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Zac Richins

Works great

2019-05-01

Large conference calls/webinars.

Pros

I also like that you can see the presenter and the screen at the same time.

Cons

It seems fairly easy to accidentally stop sharing the screen or turning the camera on/off.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mikir Patel

Nice software for audio and video conferencing

2019-10-09

The quality of the calls is consistent and the software is very robust.

Pros

It is the go-to software for hosting webinars, conference calls and meetings through multiple locations.

Cons

The chat feature can be improved to make it stand out from its competitors.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Aiksnoras

Clunky, but Functional

2020-09-16

It's fine for conference calls when a screen display is needed but wouldn't be used for video conferencing or live streaming.

Pros

It seems to be the go-to for business conference calls.

Cons

It doesn't seem to function well when live video is involved.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 10001+ employees)

great for hosting webinars

2019-08-08

Pros

User interface is user friendly easy to manage and host webinars. recording feature is so valuable new multi session reporting is also nice questions can be easily asked by audience during live webinar

Cons

company logo cannot be changed for webinar its meant for large audience, so there is no personal touch as compared to setting up skype call session there is no chat support option, only phone support

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ken Weiland

Not what I had hoped for

2019-10-02

We needed a software to get our whole company on a conference call for an update and Skype for Business unfortunately limits the number to 250 people so we gave this a try.

Pros

Webinars can be recorded and automatically stored online for later download.

Cons

What I liked the least about the software was that it just did not appear to be transmitting in real time. The delay of when the presenter was talking to when participants were hearing and seeing the content was sometimes as high as 30 seconds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Keri Johnson

Business Use

2018-11-01

Pros

Great for conference calls and remote assistance

Cons

Would like an online only option without having to download the application

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 201-500 employees)

Review

2018-11-06

Pros

I enjoy being able to complete conference calls

Cons

If you get out of a webinar by mistake the process of getting back on the call takes a while and could easily miss some important information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Very reliable

2019-04-29

Pros

When it comes to video conferencing software, all that matters to me is simplicity and reliability.

Cons

I've also heard positive feedback from guests of mine that I invited for conferences.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mariah Sky

Easy and Reliable!

2020-09-09

With all of the options for online video calls and conferences and chats, I never know what I'm going to get. 9 times out of 10 there is some annoying issue that takes 5 or 10 minutes of the call to figure out and I've had to download some of them to my laptop for it to work.

Pros

I've only tried GoToWebinar as a user joining a call. It was really easy to get going initially and I had no issues with the program itself throughout the webinar session.

Cons

I had to troubleshoot the speaker, but I'm convinced it was actually an issue w/ my AirPods (as I've had trouble with them on other calls using different programs).

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Wholesale company, 11-50 employees)

GoToWebinar is a great tool for our office

2018-09-11

Pros

We really appreciated having this tool when holding a conference call, while needing to demonstrate our program on our computer.

Cons

We have only really needed this program once or twice, so I do not have enough experience with it to comment a negative.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared DeLong

The Best Automated Webinar Tool in the Market

2019-05-10

I wish I would've known more about their polling feature and the ability to upload a webinar recording to play during the webinar.

Pros

They've recently updated their design to a fresh new look that's even more intuitive to use.

Cons

Their Help Center was a bit lacking with a few questions I had, however when I called their support team I got a pretty quick answer and they were able to answer all of my questions easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Management Consulting company, 51-200 employees)

Best of the Web Conferencing Bunch

2019-11-13

We love being able to play videos that have been previously uploaded.

Pros

We have used a lot of web conferencing tools at my company and GoToWebinar/GoToMeeting is the best of the bunch.

Cons

Like all web conferencing software, connectivity can be an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Horvitz

GoTo Meeting Review

2019-12-30

This software has overall been good for my online meetings. It is easy to connect and send links.

Pros

Good streaming software for video and audio virtual meetings and conferences.

Cons

I am a little skeptical about the privacy settings, and potential for third party interference and hacking.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua Stevenson

Easy to use but could be better

2020-02-18

This software allows us to connect with other companies and work through something together at a distance

Pros

This software is handy to set up and use to start making conference type calls and share screens from the start.

Cons

Around half the time I use this I find tough to get a decent connection.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
ANKITA SEBASTIAN

Easy to use for meeting...!!!

2020-07-24

Excellent tool to do meeting and deliver materials online .

Pros

With the good network connection you will get a video with good call quality and clear vision.

Cons

Like all web conferencing software, it also suffers from connectivity issue.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Latil

GoToWebinar Fairly User Friendly

2019-11-10

Overall, I will continue to use this product and will recommend to others. As stated above, it holds a lot of value for a free product!

Pros

I love any connectivity product that allows for clear video conferences.

Cons

I've had more issues with GoToWebinar that some other video conferencing platforms but for the low cost of free, it performs its function well.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelsey Lozier

Go to Webinar Review

2019-07-30

It’s been a good solution for scheduling calls/ conferences with many people joining.

Pros

This software is extremely easy when you need to schedule conference calls for large groups of people.

Cons

Nothing! I’ve never experienced an issue with it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lance Bright

GoTo Webinar site

2019-02-05

GoTo Webinars are a great way to have a conference call with clients and/or providers.

Pros

It was easy to use with very quick access to the product.

Cons

I didn't have any issues with using GoTo Webinar. I reserve the right to change in the future but I've used it several different times with no problems.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Napire

GoToWebinar

2018-03-12

Video conference and presentations

Pros

It allows to record the session and use mobile device.

Cons

It was a little bit hard to setup in the beginning. I found it hard to update materials and create similar feels as your own page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Morgan Eberly

Useful, simple online meeting tool

2019-05-08

The software has been very helpful for our client meetings, and makes it easy to send out calendar invites what have all of the necessary information for our customers to get logged in.

Pros

This software has made it much easier for us to have conference calls with our clients, especially being able to share screens and change presenters.

Cons

Perhaps user error, but I haven't found a help button on how to automatically start the meeting at the scheduled time.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony Kibby

Good product for large scale meetings

2020-04-16

Overall experience was very positive. Great tool for large scale meetings that allows active user participation

Pros

While only the trainer was visible with his webcam, all users we able to actively participate via "raising hands" or typing messages to the host.

Cons

I feel there are products out there who have easier times getting on the calls, including testing before to calls to make sure everything works down to actually joining the calls.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathy Holt

Verified Reviewer

Reach Out and Touch Someone

2018-06-06

Pros

If you do not have it installed, it makes it so easy by installing itself and bringing you to the interface screen that you need.

Cons

Sometimes the call in feature is annoying but more because of the user than the program.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Alexander James

GoToWebinar: An Inconsistent Communication Tool

2019-01-28

It seems like it should be intuitive and functional, but frequently lag time and poor connectivity make the tool less functional than a regular conference call.

Pros

GoToWebinar is widely used by many organizations, so you'll likely encounter other organizations that want to communicate using the tool. It's relatively intuitive, and when it works, it serves its purpose.

Cons

The setup and lag times reduce the impact of the actual content of the meeting and becomes a frustration for both the admin and the users during conferences.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew Bowden

Great Quality!

2019-08-30

This is great for connecting a lot of people for a webinar without having the confusion of something like a conference call.

Pros

Video and audio quality are superb.

Cons

A specific way to prohibit the connection of microphones or webcams would be great. The software leaves it up to the host to disable them, with no option to not allow.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more