Grasshopper Case Study

Grasshopper

Turn the World Into Your Office

4.56/5 (230 reviews)

Grasshopper use case: Linda Fredrick

Linda Fredrick

Verified Reviewer  
30th of September, 2016
Great service

I use Grasshopper with my cell phone account, the two merge easily. Grasshopper gives small business like mine an economical way to have a toll free number with all the options of a large corporate phone system.

What do you like best?

Great service, great price,

What do you dislike?

A little difficult getting the voicemail functions set up. The recording part is easy but if you're using it in conjuction with another phone system it can be tricky to use the extension functions and get the voicemail messaging right.

Why did you end up selecting Grasshopper over other applications?

The other options I considered were more of the usual large carrier variety. I chose Grasshopper for the price, ease of use and customer guarantees.

What is your main use case with Grasshopper?

I use the Toll free capacity

Give one example how Grasshopper has improved the way your organization functions

Ease of having a back up number

What is your ROI?

My business is young yet, I am not yet showing a profit.

Likelihood to recommend

9/10

Recommendations to others considering Grasshopper

I would consider switching to Grasshopper for all my needs. I started low, and have adjusted as needed.

Time used

6-12 months

Frequency of use

Daily

Rating breakdown

Value for money
Ease of use
Features
Customer support