Hiver Alternatives

Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in a single collaborative platform. Read more about Front

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources

Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world. Read more about ConnectWise Control

Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks. Read more about Wrike

Diligent Messenger is a secure board communication and real-time collaboration tool designed to mitigate the risk of communication breaches and leaks. Read more about Diligent Messenger

Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench

HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Read more about HelpOnClick Live Chat Software

Solarwinds Take Control (formerly SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast. Read more about SolarWinds Take Control

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more. Read more about ManageEngine SupportCenter Plus

KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk

Dixa is a cloud-based customer service platform that combines chat, email, and calls in a single interface, with real-time monitoring, built-in CRM, and more. Read more about Dixa

Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients. Read more about Paldesk

RescueAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely and solve technical issues. Read more about RescueAssist RescueAssist offers a complete remote support solution that allows you to access PC, Mac and mobile devices from your desktop or mobile device.

NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. Read more about NICE inContact We also integrate with leading CRMs like Salesforce to simplify the agent experience. NICE inContact provides you with advanced ACD, IVR and WFO tools to help create a personalized call center experience. Choose from a number of solutions to match your desired business goals or role, including Blended Predictive Dialer, Cloud PBX, and Speech Analytics software. Gather your customers from multi-channel communication sources - such as social media, chat, text, phone and email. Place them into one unified queue before skills-based routing automatically directs the call to the most appropriate agent.

We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company help desk ) 3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Read more about Vision Helpdesk

TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupport.comort costs while improving the customer experience. Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster. Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal. Read more about Cayzu

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.

Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout

LiveChat: Loved worldwide! Used by over 24,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat

Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid

Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Read more about Samanage The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years.

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more. Read more about InvGate Service Desk

Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk

Wix is a website building & publishing platform which helps users create professional websites exactly the way they want, with a drag & drop website editor. Read more about Wix

Workboard Inc. provides real-time goal management solutions to amplify business results and elevate people. Its next-generation mobile and Web app helps line of business leaders implement dynamic short-range goals and modern achievement models like Objectives and Key Results, streamline execution, and improve their coaching and recognition. Read more about Workboard

Scientrix is a next generation strategy execution and program management software - connecting enterprise strategy with project execution and performance metrics. Read more about Scientrix

Mavenlink is a modern software platform for professional & marketing services organizations that helps automate business best practices for creative and professional service providers. Read more about Mavenlink

Project Insight is a project management software company dedicated to helping teams Work Better Together™ for over 15 years. As an industry leader, PI® specializes in developing web-based project management software for teams of all sizes. Project Insight is used by IT, professional services, product development and many more industry leaders worldw… Read more about Project Insightide.

Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow

monday.com is a versatile project management & collaboration tool to help you manage anything. Build structures, collaborate with your team, and get things done. Read more about monday.com

Quip is a collaboration solution which allows teams to create and work on documents, spreadsheets, and task lists in real time with built-in chat and commenting. Read more about Quip

Noodle is a Social Intranet with a full range of applications to improve company-wide communication and collaboration.  Read more about Noodle

Coras is a work management and business agility solution for teams and enterprises with tools for project management, task planning, work visualization, dynamic workflow creation, data aggregation, custom dashboard creation, and more. Suitable for IT, government, legal, marketing, and more. Read more about Coras

Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront

Zoho Sprints is a collaborative, agile project planning & tracking solution for agile teams, with scrum, agile reports, & native mobile apps for iOS and Android. Read more about Zoho Sprints

Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on. Read more about Asana

Build business applications and database apps quickly and easily. No-coding required. Read more about Kintone

Samepage is award-winning collaboration & project management software. Progress is shown in real time and helps teams get more done with less email noise & waste. Read more about Samepage

Quire is a modern collaborative task management tool designed especially for teams to help them achieve their ideas by breaking them into step-by-step to-dos. Read more about Quire

todo.vu is a cloud-based productivity suite which enables freelancers & small teams to manage tasks, time & client communication effectively & efficiently. Read more about todo.vu

Cerri is an enterprise project collaboration solution for teams & IT managers that enables users to organize & share tasks, priorities, deadlines, files & more. Read more about Cerri

The Pipefy enables managers to standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT, technical skills or professional services. Read more about Pipefy

Workamajig is a collaborative project & workflow management software for in-house creative / design teams & agencies in marketing, advertising, & more. Read more about Workamajig

Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently. Read more about Flock

Airtable is a mobile friendly organization & collaboration platform designed to provide any sized team with the tools to create easy-to-use & flexible workflows. Read more about Airtable

Zoho Projects is a freemium, modular, project and collaboration tool for teams within organizations of all sizes. Manage tasks, documents, calendars, & more . Read more about Zoho Projects

Easy Projects is a project management & collaboration platform for mid-size businesses & enterprises designed to help marketing, IT and operations teams replace spreadsheets, emails, & whiteboards with a single online tool. Easy Projects allows users to see the status of their projects in real-time. Read more about Easy Projects

ActiveCollab is a project management tool for creative professionals, with tools for task management, team collaboration, as well as time and budget tracking. Read more about ActiveCollab

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about JIRA Software

Spreadsheets, emails, and never-ending notifications are major teamwork blockers that affect today’s business teams—no matter their size. Project assignments, tasks, and daily to-do’s get lost, transparency gets trumped, and people lose productivity in the shuffle. Read more about Trello Not only do teams need to manage this constant overflow, but they also need to build projects, track progress, and achieve major business goals. What’s needed is a clear view of the entire process to keep everyone on the same page. Introducing Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.

1PointMail is an email marketing solution that supports the entire marketing process and helps in execution of campaigns across various channels. Read more about 1PointMail

Direct Mail is an email marketing solution for Mac & iOS which includes customizable email templates, mailing list segmentation, custom sign-up forms, and more. Read more about Direct Mail

250ok is a modular, customizable email performance management, analytics and deliverability software suite, for use by email marketers alongside popular third-party Email Service Providers (ESPs), to drive advanced insights around email performance and the assurance that all messages reach customers… Read more about 250ok

Extract text from emails, attachments and documents and automate your data entry workflow with Parseur powerful email parser software. Parseur is point & click and very easy to use. Send extracted data where you need it in real time: Excel, Sheets, Slack, your custom app or database using webhooks. Read more about Parseur

Net-Results is a complete marketing automation solution offering tools for lead generation, lead nurturing, email marketing, social media management, sales automation, and CRM integration, and offers a distinctly unique Segment-Driven™ approach to lead management and marketing automation… Read more about Net-Results

SolarWinds Mail Assure is an email security tool which aims to protect businesses from ransomware, spam, phishing & other email threats. The cloud-based platform offers features such as email protection, email archiving, service infrastructure management, mailbox continuity & Office 365 integration. Read more about SolarWinds Mail Assure

Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer. Read more about Salesforce Marketing Cloud

Instantly view Salesforce leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync Salesforce with Google Contacts and Google Calendar. 30-second install for Chrome or Firefox. Read more about Cirrus Insight 30-day free trial. *Contact and Calendar Sync are coming soon!

DeliverySlip is a cloud-based email security, file sharing and electronic signature solution which offers industrial-grade email encryption, secure file transfer, electronic approvals, web forms, bulk send, and more. The software works inside Microsoft Outlook, Gmail, and various other applications. Read more about DeliverySlip

SendinBlue users love its simple and powerful tools for managing email marketing campaigns, automation, transactional emails and SMS messaging. The best value in email marketing. Read more about SendinBlue Email

Send, track and deliver both marketing and transactional emails with Mailjet. Our cloud-based infrastructure is unique and highly scalable with a proprietary technology that optimizes email deliverability. Read more about Mailjet

Campaign Monitor is the leading provider of professional-grade email marketing and automation software for growing businesses. Read more about Campaign Monitor

By installing Yesware you’ll never have to guess who opened your email or waste time copy/ pasting consistent messaging again. • Email tracking- Get notified who read your email as well as when, where, and what device opened your message. • Templates- Instantly use custom templates and share the highest reply rates with your team so you save t… Read more about Yeswareime and use the best messaging. • CRM Sync- Sync your CRM with the push of a button to cut your data entry time. • Reports and Analytics- View automated reports to manage your progress and to see who you should follow up with. Yesware is the perfect plug-in for any salesperson or avid email user because it works in Gmail where you do. Install now to stop guessing who opened your message and to save time emailing.

Campaigner is an email marketing platform which supports email automation, autoresponders, workflows, email deliverability, segmentation, email templates, A/B Testing, API Integration, & more. Read more about Campaigner

ZeroBounce is an online email validation system which helps companies to remove invalid emails from their lists, preventing bounces and improving deliverability. Read more about ZeroBounce

Hatchbuck is an integrated CRM, email marketing, and marketing automation tool for small businesses, with contact management, progress tracking, and more. Hatchbuck aims to help users drive more business, organize their contacts, boost response rates, and see their progress at a glance. Read more about Hatchbuck

Zoho Campaigns is an email marketing software for small to large businesses to automate the entire marketing process. Read more about Zoho Campaigns

Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta

SpamTitan is an anti-spam filter which identifies & blocks malicious and spam emails to protect corporate email, with multi-layered analysis and authentication. Read more about SpamTitan by TitanHQ

Focus Desk is a cloud-based service desk & issue ticketing solution which allows users to assist clients through multiple communication channels simultaneously. Read more about Focus Desk

Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials

TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for IT, facilities management, and HR help desks to aid communications. Read more about TOPdesk

everything HelpDesk is a configurable support management & workflow automation system for K12 support staff & IT technicians in schools, governments & industry. Read more about everything HelpDesk

ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything with one application to allow superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups. Read more about ConnectWise Manage From projects to services, marketing, sales, and finance, ConnectWise Manage brings it all together.

Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience

NetHelpDesk is provides ITIL aligned service desk software that can be installed on premise or in the cloud. Read more about NetHelpDesk

NinjaRMM is a security-centric remote monitoring & management platform that enables the automation of IT infrastructure management & cloud network monitoring. Read more about NinjaRMM

AlertFind is a multi-channel IT alerting and emergency notification system designed to help business community professionals notify employees and run incident management during any emergency with features such as multi-channel delivery, real-time updates, geofencing, multi-language support, and more… Read more about AlertFind

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue

Nextiva is transforming the way small businesses communicate. Nextiva is a communications platform providing small businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

An easy to use helpdesk that allows you to effortlessly manage every enquiry from the moment it arrives to the time it's solved. Read more about Teamwork Desk

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk

Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS

TeamHeadquarters is a unified service desk and project management solution, with tools for managing tickets, resources, assets, teams, timesheets, and more. Read more about TeamHeadquarters

SupaTools is fully integrated ITSM solution based on ITIL principles, which can be deployed as SaaS or on premise, supporting Windows and Linux O/S.  Read more about SupaTools

VIZOR is a powerful system for delivering full IT asset management with integrated and optional asset management, helpdesk and software asset management. Read more about VIZOR HelpDesk & Assets

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency. Read more about Serviceaide

Cloud based contact center software with management and operator features incorporated as well as data security and analytical reports. Read more about VCC Live

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests. Read more about ManageEngine ServiceDesk Plus

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more. Read more about Kaseya VSA