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Hiver vs Emailable Comparison

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Overview

Category Leaders

Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like...

Emailable is a cloud-based email verification tool which assists marketing teams with filtering their customer email database...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

12

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

20

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

58

13

0

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

228

60

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

We have had a great experience with Hiver. It has really improved our customer service and any time I have had a question or issue their tech support was ready to help.

AW

Amanda W.

I really enjoy the save and close feature when I know an issue has been resolved. It helps me keep track of everything I need in my busy job.

pp

priyanka p.

Great experience, if we have an issue the support team is there to help.

VT

Virginia T.

Pros

Generally, very positive. The integration that we used (Active Campaing) was easy to set up and worked great, particularly as a verifications step to integrate into existing automations.

GC

George C.

I have been using TheChecker both using the online interface as well as the ability to upload a file to have my emails validated as well. It is extremely easy to use and I have had great results.

RY

Ronny Y.

One of the best features about Emailable is its ease of use. The process for uploading, viewing results, and downloading verified data is super easy to use and understand.

AH

Adam H.

Cons

Awful experience!!! After integrating this tool, my clients stopped receiving my emails.

AG

Andrea G.

Far too slow and laggy, its very frustrating and may ultimately force us to go back to Gmail.

DH

David H.

Unfortunately the lag in the software makes for a long and tiresome day. It needs supercharged with more processing power.

DH

David H.

Cons

Despite the verification, my bounce rates were slightly higher than anticipated. Hard to know if that is an issue with my email settings or bad email addresses, etc.

RM

Robby M.

It is a little limited for how much you pay for it.

GB

Grant B.

Perhaps because I only use the product on demand, I don't always remember how to use the product after it finishes processing.

MP

Mike P.

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features56
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Assignment Management
  • Auto-Responders
  • Automated Routing
  • Bounce Rate Analysis
  • Bulk Email Verification
  • CRM
  • Campaign Analytics
  • Campaign Segmentation
  • Canned Responses
  • Catch-all Server Detection
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Duplicate Detection
  • Email Distribution
  • Email Management
  • Email Monitoring
  • Email Templates
  • Event Triggered Actions
  • Feedback Management
  • Help Desk Management
  • Inbox Management
  • Interaction Tracking
  • Macros/Templated Responses
  • Mailing List Management
  • Mobile Access
  • Monitoring
  • Performance Metrics
  • Project Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Recipient Validation
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Single Email Verification
  • Subscription Management
  • Surveys & Feedback
  • Syntax Check
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Unsubscribe Database
  • Workflow Configuration
  • Workflow Management
  • Total features30
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Assignment Management
  • Auto-Responders
  • Automated Routing
  • Bounce Rate Analysis
  • Bulk Email Verification
  • CRM
  • Campaign Analytics
  • Campaign Segmentation
  • Canned Responses
  • Catch-all Server Detection
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Duplicate Detection
  • Email Distribution
  • Email Management
  • Email Monitoring
  • Email Templates
  • Event Triggered Actions
  • Feedback Management
  • Help Desk Management
  • Inbox Management
  • Interaction Tracking
  • Macros/Templated Responses
  • Mailing List Management
  • Mobile Access
  • Monitoring
  • Performance Metrics
  • Project Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Recipient Validation
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Single Email Verification
  • Subscription Management
  • Surveys & Feedback
  • Syntax Check
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Unsubscribe Database
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations17
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM