Helpmonks Features

Helpmonks

Shared inbox solution

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Helpmonks Feature Summary

  • Attachments & inline images
  • Bulk actions
  • CRM & automated marketing tools
  • Collision detection & mentions
  • Company records
  • Custom SMTP settings
  • Customer contacts
  • Customer history
  • Customer management
  • Customer relation management
  • Email commands
  • Embedded notes
  • Forward emails
  • Labels
  • Link conversations
  • Mailbox permissions
  • Merge conversations
  • Multiple shared inboxes
  • Project management
  • Real-time reports
  • Reminders
  • Response management
  • Saved replies
  • Search functionality
  • Service level agreements (SLA)
  • Shared inboxes
  • Ticket management
  • Tracked emails
  • Two-factor authentication
  • Unified view
  • Unlimited users, emails & storage
  • Whitelisting / blacklisting
  • Workflows, API, plugins

Competitor Feature Comparison

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@mentions
API
Analytics
Assignment Management
Collaboration Tools
Contact Management
Custom Fields
Customer History
Data Import/Export
Data Storage Management
Email Marketing Management
Email Tracking
Inbox Management
Permission Management
Prioritizing
Project Management
Real Time Reporting
Records Management
Reminders
Search Functionality
Status Tracking
Summary Reports
Support Ticket Management
Tagging
Two-Factor Authentication
User Management
Workflow Management
Visit WebsiteCompare App
@mentions
API
Analytics
Assignment Management
Collaboration Tools
Contact Management
Custom Fields
Customer History
Data Import/Export
Data Storage Management
Email Marketing Management
Email Tracking
Inbox Management
Permission Management
Prioritizing
Project Management
Real Time Reporting
Records Management
Reminders
Search Functionality
Status Tracking
Summary Reports
Support Ticket Management
Tagging
Two-Factor Authentication
User Management
Workflow Management
Visit WebsiteCompare App