Highfive Pricing Plan & Cost Guide

Highfive

Business Collaboration Simplified

4.37/5 (198 reviews)

Highfive Pricing

Starting from: $199.00/month

Pricing model: Subscription

Free Trial: Available

Highfive starts at $199 per month per room, paid annually, for the integrated software and hardware.

Competitors Pricing

Device Magic

Starting from: 25.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

EZ Texting

Starting from: 19.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

eFax Corporate

Pricing model: Subscription
Free Trial: Available

SpitFire

Starting from: 70.00/month
Pricing model: Subscription

Zoho Meeting

Starting from: 3.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Highfive Pricing Reviews

Pros

  • The best video conferencing system on the market, flat out. The equipment is gorgeous, easy to use, and super high quality.Jeffrey D.Read the full review
  • Camera quality was superb as well as the audio capturing device. Very good quality for the money.Mike W.Read the full review
  • I firmly believe that customer service can be a huge factor in making or breaking a company, so it is a huge asset and very encouraging that they have hands on, awesome reps.Michelle P.Read the full review

Cons

  • Bad experience if the conference participants has slow internet. Secondly cost of the tool is at the higher side.Rahul K.Read the full review
  • About once every few days, joining a Highfive work meeting fails on me, and sets my internet connection offline altogether.Laura M.Read the full review
  • There always are problems. When presenting something to the room via the Highfive-station, it updates the screen much more slowly than a connection via a cable.Verified ReviewerRead the full review
94%
recommended this to a friend or a colleague

25 reviewers had the following to say about Highfive's pricing:

Sherry G.

" best for online sessions"

Used weekly for 6-12 months
Reviewed 2019-04-03
Review Source: Capterra

Pros
I use this software to communicate to my clients and provide tutorial on project's working. this software is best for the purpose with its camera and audio support. quality of service beat other softwares in market.

Cons
1. expensive, (Price should be made affordable) 2. requires high internet speed, becomes sluggish in slow internet connectivity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Darika S.

Good product among video conferencing

Used weekly for 1-2 years
Reviewed 2018-09-30
Review Source: Capterra

Still using this product and I think other than price it is one of best.

Pros
I really like the cloud based system in Highfive. Because of that nearly no lag when video conferencing. Mobile application is very neat and easy to set up. Don't need any additions support from anyone.

Cons
Pricing is high. Its is not affordable for small companies. Customer support in website is little bit late. They took two days to contact me again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jeffrey D.

EXPENSIVE but oh so good

Used daily for 2+ years
Reviewed 2019-12-03
Review Source: Capterra

Their customer service is exceptional, product warranties are honored well and effective, they've become a common term at our business.

Pros
The best video conferencing system on the market, flat out. The equipment is gorgeous, easy to use, and super high quality. The UI is delightful and the UX is well thought out.

Cons
Price. Price. Price. So damn expensive its really hard to justify. We need it for our daily global meetings, but for a smaller company its a tough sell.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Guillermo R.

Great product

Used weekly for 2+ years
Reviewed 2018-11-30
Review Source: Capterra

Pros
Very simple to use. The fuctions are not hard and you can learn how to use it in a week.

Cons
The cost... they have increase the price over the last couple of years.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

Complete solution to support your video conferences

Used weekly for 1-2 years
Reviewed 2018-04-16
Review Source: Capterra

Pros
The cam to use on TV is a must and has good quality. The apps work as expected with lots of features such as share screen or move the meeting to the TV

Cons
Image and sound quality could be better when compared to solutions like skype. Add-ons could be cheaper

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jeremy G.

Its OK

Used daily for less than 6 months
Reviewed 2018-07-04
Review Source: Software Advice

Pros
It is easy to use. Almost too easy to use. If you're used to using software like GoToMeeting this will seem foreign. I do like that users can just click a link and join a meeting through their browser. It's cheap /user

Cons
Not all browsers are supported. Its lacking on the admin side of things if you want to add users and you have to down load extensions in chrome to get it to synch to your calendar, which sometimes worked, sometimes didnt. You have to pay for a year up front and then get a 30 day trial. That seems backwards to me and expensive to test out software. We are in the midst of getting the refund since we will not be keeping the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Justin D.

Great Solution for Group Meetings

Used weekly for 1-2 years
Reviewed 2017-11-07
Review Source: Software Advice

If you have regular meetings with groups of 5 or more, Highfive might be worth the investment for you. If not, an easier, cheaper solution should be readily available.

Pros
Highfive is a great tool to make remote group meetings more efficient and less of a pain. I don't know of any other solution like it that makes two meeting rooms in different cities feel more like one big meeting room. It's not too difficult to join a meeting, once you learn the basics of it. It's got a lot of flexible features for screen sharing, muting, etc.

Cons
The initial setup for Highfive can feel tedious, and it can feel complicated when using it for the first time. It usually works well, but can crash inexplicably on occasion.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Well worth the money

Used daily for 1-2 years
Reviewed 2018-03-22
Review Source: Capterra

Ease of use and the amazing audio and video quality

Pros
-Video and Audio quality are industry leading -Easy to set up -The new recording feature is fanominal. One-button recording with an instant video link emailed.

Cons
-Square orientation for anyone not using the proprietary camera set up is frustrating as we have many on our team who work together and are forced to each have a laptop open instead of using one computer for the small group. -It's inhibitive to invite have to download an app to allow somebody to join the call. Allowing in-browser viewing would be better. -Cost. This is an expensive service and the hardware is not cheap either. It's very high quality but will cost an arm and a leg.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Hardeep S.

simple video conferencing tool

Used weekly for less than 6 months
Reviewed 2019-04-05
Review Source: Capterra

Pros
The best thing is multiple users can share screen which is not common in other solutions. Easy to use and simple.

Cons
Price is high, many other solutions are there for less price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Magali S.

Distance is not a problem for Highfive

Used daily for 1-2 years
Reviewed 2019-03-06
Review Source: GetApp

Do you have remote offices or employees who work remotely? Are you planning to have a conference with them? Then I recommend you to use the services of Highfive. It is comfortable to use because you connect the camera to a TV the screen of which is large enough to see it.

Pros
What Highfive differs from other software is that it is supported by a camera and speakers. They are easy to set up and don’t require any professional skills. Usually, they are connected to a TV and produce high-quality picture and sound. You don’t need any app to use Highfive on your computer. The only thing you need is the extension for Chrome. Please note that for using on mobile devices you need to download the application. If you run a company which offices are spread in many cities, countries or even continents and you need to hold a conference with your employees, then Highfive knows how to solve your distance problems. This video conferencing tool will bring all the employees together and save your travelling expenses and time.

Cons
As I have already mentioned, the camera and speakers produce quality picture and sound, so it is logical that you require fast internet. It can be irritating if one of the conference participants has slow internet. Unfortunately, I think that the monthly price of Highfive is way too high. The quality is good but the product could be cheaper. Though I mentioned that the equipment is easy to set up, there still can be people who have troubles.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ron O.

Highfive review

Used daily for 1-2 years
Reviewed 2016-07-25
Review Source: Capterra

Highfive is easy to use and available on multiple platforms which makes it great for diverse teams. Integration with slack is useful as well. Unfortunately, highfive performs poorly when we need it most, working with remote users that may have spotty or poor bandwidth. It also is very CPU intensive. My MacBook is almost unusable while Highfive is running making it difficult to share certain things on my desktop. In summary, we use it because it's cheap, but would switch to a higher quality conferencing service if we could afford it.

Pros
available on multiple platforms, easy to use, integrated with slack

Cons
CPU hog, does not handle poor bandwidth connections well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

Literally the best video conference experience if you are literally made of money

Used daily for 2+ years
Reviewed 2019-04-24
Review Source: Capterra

Love it and love working with them. We use it to maintain constant communication connections to our offices around the world.

Pros
SO EASY. They have refined the UI over years and years of hard work and everything just WORKS. It's such a good experience. And its pretty, and your brand looks good on it. The audio quality is astounding and there is minimal lag even on spotty connections. Plus screen sharing.

Cons
SO EXPENSIVE. Gobs of money. Zoom doesn't do half as good a job, but its almost a 10th the cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

User friendly

Used occasionally for less than 6 months
Reviewed 2019-04-09
Review Source: Capterra

Pros
It's extremely user friendly and helps with multiple tasks.

Cons
It honestly didn't have too many things that I didn't care for. Price of software I suppose.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Dennis U.

Highfive has greatly improved the Video Conference Space by offering great hardware and software.

Used weekly for less than 6 months
Reviewed 2019-04-10
Review Source: Capterra

Pros
When we've had clients that have used Highfive, video conferencing quickly because a great way for us to collaborate/communicate without feeling like we were losing quality. In most scenarios, video conferencing can be buggy and picture quality can dictate the experience. With Highfive, it was as though we were in the same room!

Cons
While we still have clients that use it, after hiring our own video expert, the price of Highfive was a bit too high to justify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Joon H.

Convenience and usability - no jeans required

Used daily for 6-12 months
Reviewed 2016-07-25
Review Source: Capterra

Great combination of hardware and software coming together to form a easy to use video conferencing platform. I've used several other competitors products and can safely say Highfive outperforms all of them, namely the over-priced and inefficient BlueJeans platform.

Pros
- Easy to set-up - Easy to use - Its not Bluejeans

Cons
- Connection issues (not necessarily Highfive's problem)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryan C.

Great Product!

Used monthly for 1-2 years
Reviewed 2017-03-21
Review Source: Capterra

We've been using Highfive units between our locations for about 18 months, and I couldn't be much happier. The hardware (both video and Dolby audio) are incredibly easy to set up and use right out of the box. You really can't beat it for the price!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Constant webcam contact wasn't that helpful for us

Used daily for 6-12 months
Reviewed 2019-04-10
Review Source: Capterra

The product didn't really contribute much for us, and it was kind of expensive for a product that didn't really pan out.

Pros
It was a very temporarily cool feature that quickly became stale for us. We were able to view our other office on a screen, which was nice for quick questions.

Cons
It was better in theory than in practice for us to have our other office constantly visible and accessible. We constantly had to mute each other, which defeats the purpose of having the other office connected. We usually ended up muting and then calling each other like we normally would. It was comical to see someone at their desk, call them, see them look at their phone and ID the caller, and then not pick up your call.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 4/10

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Doug C.

Connecting classrooms

Used daily for 6-12 months
Reviewed 2017-03-21
Review Source: Capterra

The highfive experience for us has been great. We utilize the systems,(we currently now have 3), for expanding our distance learning programs throughout 3 counties. The video is clear with little to no latency and the Dolby audio is a must-have addition!

Pros
Zero latency, Dolby audio system, cost, equipment size

Cons
We have to repair the Dolby audio unit every time it isdiconnecterfrom power source to reuse it. Need to have ability to record through unit (highfive) a session . Rather than third party unit.

Response from Highfive Technologies


Glad to hear you're having a good experience with Highfive, especially our audio quality thanks to our partnership with Dolby Voice. In terms of recording, I'm happy to say our team is currently working on to extend our feature set to include it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Good video conferencing solution

Used monthly for 1-2 years
Reviewed 2018-05-30
Review Source: Capterra

Not very useful for small to medium businesses

Pros
The product allows for easy video conferencing within multi offices where teams are located. The product works well when it is supported by the right infrastructure.

Cons
In the time where it is increasingly difficult to add new hardware to office ecosystems Highfive requires a receiver to be added. In addition to this the solution is not as seamless as most of the other web conferencing solutions which provide video on-demand. Also not the cheapest solution in the market

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

Highfive review

Used daily for 2+ years
Reviewed 2020-02-20
Review Source: Capterra

The benefits of Highfive, is the easy use that it provides.

Pros
We at PicsArt use Highfive every single day for our video and audio meeting calls. Highfive is very easy to use and very practical. I can either log in on my laptop or my mobile. I can get on my meeting calls at anytime, anywhere, which is great for me.

Cons
The least thing I like about this software, is that it crashes sometimes. When they internet is a bit low quality, the software laggs and disconnects instantly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Great Tool for Remote Companies

Used weekly for less than 6 months
Reviewed 2018-08-21
Review Source: Capterra

Pros
The tool is very easy to set up and use, and it provides the ability to have meetings in office and include remote employees or persons outside of the organization with ease. The ability to share screens and present is huge even when all are present in the room, so you can collectively work through projects together using one screen.

Cons
Depending on what you're looking for and how big the organization, the pricing can get pretty high! With it being a very effective tool, however, all things should be considered. Otherwise, the tool itself does exactly what it is set out to do, successfully and efficiently.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

HighFive Video Solution

Used occasionally for free trial
Reviewed 2019-04-02
Review Source: Capterra

Trial of systems allowed us to fully see how beneficial HighFive system was. The ease/features were on spot, however cost was major flaw.

Pros
Highfive video conferencing provides an incredible software/hardware solution for users to video conference with almost anyone. Having multiple allowed platforms and incredible hardware definitely has the wow!

Cons
Overall video quality at the time was a bit under our expectations, but still overall excellent quality. Licensing cost held org back from ultimately purchasing due to extreme cost yearly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

Disconnecting Issues Abound

Used daily for 6-12 months
Reviewed 2019-04-02
Review Source: Capterra

Pros
We loved the concept of this software and the fact that we could easily connect with prospects, customers, and other team members.

Cons
It continuously dropped calls, the price was pretty high compared to other solutions. We struggled greatly with the software as we would miss key meetings due to dropped calls and had to resort to taking them via phone when we really needed to screen-share with our customers and prospects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Narek H.

Big need covered poorly

Used daily for 1-2 years
Reviewed 2018-12-24
Review Source: Capterra

It feels like I overpay a service that I use as I don't find a more convenient replacement. I think if there was a better competitor on market I would opt out from Highfive

Pros
Idea of having static fixed camera in meeting rooms that can connect to your laptop and create shared conference experience is great. I love the move meeting to TV feature as you can turn off laptop if needed and meeting will stay on air. Share screen option with share window option is great in terms of privacy. Also integration with Slack makes it easy to invite new people fast

Cons
Cold start takes too long. Is highly dependent on high speed internet and glitches when having slight network issues. Screen sharing mostly is pixelated and low FPS. Meetings get interrupted with no reason.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 1/10

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Anonymous

This video conferencing tool provides the best experience to clients

Used weekly for 1-2 years
Reviewed 2019-02-17
Review Source: Capterra

online product demos and client meetings would often be unsatisfactory due to the quality of connection and issue with clients being unable to add extensions to join calls. HighFive solved that for us.

Pros
Highfive video call is super easy to use and a few clients commended us on how easy it was for them to join the meeting. We even had one of the HighFive video conferencing machines set up in our office. The video clarity and audio was great.

Cons
Not many complaints but I did hear that it is an expensive system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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