HootBoard vs ALICE Receptionist Comparison

Overview

HootBoard is a Kiosk as a Service (KaaS) digital concierge platform designed to help educational institutions, visitor centers,...

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$239.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(17)

5

4

3

2

1

13

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(26)

5

4

3

2

1

16

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

It is wonderful that we can customize it. It is great that we can keep it within our community.
I love the ease and display of this product. The customer service is excellent as well.
Our employees are very impressed by it and use it also. Our workforce is proud to display this HootBoard.

Pros

What I like most is the advanced visitor management this software offers. It's the most advanced in my opinion.
Easy to use, responsive and filled with great features.
Easy to configure, lots of options. Up-time of service is great.

Cons

The email with the weekly posts does not display properly in Outlook. The screen updates from mobile are delayed compared to desktop updates.
The connection to post from soial media has limitations and seemingly shoule be available without a 3rd party and additional fees (zapier).

Cons

Alice has very neatly replaced the live receptionist we lost in the 2008 crash.
Manual updates and no wireless option at the time.
We switched the main unit to a Dell micro PC so in the event of a hardware failure, replacement should be easy.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features22
  • API
  • Active Directory Integration
  • Approval Process Control
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Commenting
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Management
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Digital Signage
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Profile
  • Engagement Analytics
  • Event Logs
  • Event Scheduling
  • File Management
  • ID Scan
  • Microsoft Outlook Integration
  • Monitoring
  • Newsletter Management
  • RSS Feeds
  • Registration Management
  • Reporting & Statistics
  • Request Assignment
  • SMS Integration
  • Self Service Portal
  • Social Media Integration
  • Tagging
  • Template Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Streaming
  • Visitor Registration
  • Widgets
  • Total features33
  • API
  • Active Directory Integration
  • Approval Process Control
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Commenting
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Filter
  • Content Management
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Digital Signage
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Profile
  • Engagement Analytics
  • Event Logs
  • Event Scheduling
  • File Management
  • ID Scan
  • Microsoft Outlook Integration
  • Monitoring
  • Newsletter Management
  • RSS Feeds
  • Registration Management
  • Reporting & Statistics
  • Request Assignment
  • SMS Integration
  • Self Service Portal
  • Social Media Integration
  • Tagging
  • Template Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Streaming
  • Visitor Registration
  • Widgets

Integrations

  • Total integrations8
  • Dropbox Business
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations6
  • Dropbox Business
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HootBoard vs. ALICE Receptionist

See how HootBoard and ALICE Receptionist stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.