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Hopin Logo

Hopin

Virtual event tool for conducting online webinars & summits

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Hopin Pricing, Features, Reviews and Alternatives

Hopin product overview

What is Hopin?

Hopin is a virtual event software designed to help organizations of all sizes create, host, and manage live events to connect with team members or external stakeholders. The platform enables administrators to host online webinars, conferences, summits, workshops, and other business events in real-time.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Documentation
Videos
Webinars
Live Online

Hopin pricing information

Value for money

4.3

/5

319

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Hopin features

Functionality

4.3

/5

319

Total features

36

4 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Chat/Messaging
Communication Management

Functionality contenders

Hopin users reviews

Overall Rating

4.5

/5

319

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.53/10
Rating distribution

5

4

3

2

1

183

120

13

1

2

Pros
This was a great platform to help connect our Business Resource Groups members online in a new and exciting way. We were able to leverage the stage, sessions, and networking parts of the platform.
Generally, we love Hopin. Compared to the other solutions out there, it’s extremely effective and affordable.
You can pick up using the software today and have an entire event built out by tomorrow. The speed networking is a fan favorite and the expo is a great value for sponsorships.
Cons
That the software couldn't manage the actual day of the event. Speakers and participants reported issues but no information or notification about the problem could be noticed.
Lack of customer service during events (no live customer service?! Really?! In 2020?!). Google Analytics software never worked for us.
This may have been a problem with the font or font size that was used by the presenter.

Overall rating contenders

Overall Rating

Summit With Over 400 Guests

Reviewed a year ago

Transcript

Nardia: Hi, I'm Nardia And I'm an executive advisor. I rate Hopin a four out of five, and for more reviews...

LG
AvatarImg

Leslie G.

Director Conferences of Convenings

Nonprofit Organization Management, 51-200 employees

Review source

Overall Rating

I love this product! Keep on Innovating!

Reviewed a year ago

Transcript

Leslie G.: Hi, my name is Leslie. I'm an event producer, and I give Hopin a five out of five. For more...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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YESS! Attendify App

Reviewed 6 years ago

I worked with Attendify on developing an event app for the Yale Environmental Sustainability Summit (YESS) during the fall of 2015. It was a three day conference that took place across campus with high profile speakers and a somewhat dynamic schedule (lots of breakout sessions and panels). The app was a huge success and I received several comments regarding its usefulness. The features I used predominantly...

Pros

-Responsiveness of the Attendify staff via the chat window. They answered any questions I had pretty much instantly at any time of day. This was huge. -Features. I feel like I was limited more by my capacity to work on the app than the features that the app provided. -Ease of use. I am not a "tech" person but this platform is extremely easy to manage and actually kind of fun to use.

Cons

-Attendify staff encouraged me to password protect the app but I wish I hadn't. Not a huge deal.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lots of virtual event options out there but we chose Hopin

Reviewed 2 years ago

Our event development agency works with clients who need to replace in-person programs with online events, often quickly. The Hopin team has helped us figure out the work flow and the platform lends itself to setting up a demo and then the actual event very quickly. Attendees and exhibitors alike can figure out how to navigate in a couple of minutes - and that's the key to a successful event.

Pros

Hopin is very intuitive and when trying to convert a live in-person event to a live online event this is the platform that most matches functionality and hitting the objectives sponsors and exhibitors seek. Their development team is quite responsive to suggestions for further improvements...wouldn't even know whom to call at some of the competing platforms.

Cons

Pricing is creeping up with the various updates and as Hopin grows; company has experienced some growing pains in their first year but is catching up quickly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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A nice looking product that disappointed behind the scenes

Reviewed a year ago

Based on all the above we'd be extremely unlikely to recommend Hopin. It was a smooth experience for attendees who did manage to join us on the day, but behind the scenes the platform failed to deliver on many levels. At [SENSITIVE CONTENT], the Growth plan is not cost-effective, especially considering the product is not yet fully developed.

Pros

The Hopin platform is nice to look at and provided attendees with a good visual experience on the day. I can't fault its stage and session features (once you've worked out how to set them up correctly).

Cons

Unfortunately, we did not have a great experience using Hopin for our event last week. The problems were predominantly due to platform feature limitations and promised vs actual functionality. We signed up to the (not inexpensive) Growth plan for our event but found that many of the features we needed were only accessible to business customers and there was no sum we could pay on a monthly basis...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Hopin Review

Reviewed 3 months ago

Not a very good experience due to software stacking during events

Pros

Design and features of Hopin software are attractive

Cons

Functionality is poor and very slow sometimes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Still improving for agencies

Reviewed 2 years ago

Hopin is a tremendous platform that really cares about feedback and wants to win in this virtual space.

Pros

You can pick up using the software today and have an entire event built out by tomorrow. The speed networking is a fan favorite and the expo is a great value for sponsorships.

Cons

After using the platform for 9 months, and creating 50 events for clients and our own events, as super users, we need the platform to improve specifically for agencies in the following ways: 1. Billing by event not organizationally 2. Stripe attached at the Event level not the organization level 3. Public API for custom integrations

Hopin FAQs and common questions

Q. What type of pricing plans does Hopin offer?

Hopin has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Hopin?

Hopin has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Hopin support?

Hopin supports the following languages:
English, German


Q. Does Hopin support mobile devices?

Hopin supports the following devices:
Android, iPad, iPhone


Q. Does Hopin offer an API?

Yes, Hopin has an API available for use.


Q. What other apps does Hopin integrate with?

Hopin integrates with the following applications:
Miro, Zapier, Airtable, Marketo Sales Connect, Slack, Eventbrite, Kahoot!, Mailchimp, Salesforce Platform, HubSpot Sales Hub, Google Sheets, GoFundMe


Q. What level of support does Hopin offer?

Hopin offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

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