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iFax Logo

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HIPAA compliant and cloud-based faxing solution

(3)

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iFax Pricing

Pricing overview

Value for money rating

4.7

/5

362

Price starts from

9.99

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Get a free trial with any purchase or try the freemium version with no credit card needed.

What users say

It's nice to test things before spending money.
The plans seem to be reasonably priced compared to other fax services. Way better than going to the mailbox store down the street.

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Reviewers who mentioned pricing said:

LR
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Luis Reinaldo C.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iFax

Reviewed 3 years ago
Pros

It is cheaper compared to other providers, the ease of use and its design is very intuitive and easy to use. We personally take care of it a lot when it is necessary to solve a problem or unforeseen.

Cons

I would highly recommend this app to everyone.

JM
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John M.

Medical Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cloud Based Faxing

Reviewed 4 years ago
Pros

It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.

Cons

there was o phonebook but they told me that this is being built

DF
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Darwin F.

Insurance, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and cost effective

Reviewed 2 years ago

I needed a simple to use cost effective faxing app. iFax has filled that niche for me.

Pros

I was able to fax within 5 minutes and it went flawlessly. Fax was fast and reliable.

Cons

Haven't had any missing features. I haven't had a chance to look at all the features but those that I needed have been easy to use.

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Shamin R.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I would definitely recommend them

Reviewed 4 years ago
Pros

Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need. Very good customer service received today from [SENSITIVE CONTENT HIDDEN], he spent almost half an hour on a call today explaining the last five months usage and analyzing how much we spend and receive each month. Their email support is also very prompt.

Cons

Customer support is really so good, I recommend all of my friends to use this.

BD
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Bob D.

Writing and Editing, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iFax is amazing

Reviewed 2 years ago

Very positive!

Pros

The price and the user-friendly program. It makes it very easy to use!

Cons

There is nothing that I have yet discovered to make this software better. It works exceptionally well for me.

OC
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Omar C.

Nonprofit Organization Management, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I compared the most popular online fax services iFax is overall the best value and feature ritch!

Reviewed 2 years ago

Great customer service!

Pros

The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.

Cons

Add more users to receive notifications of incoming faxes.

DE
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Dennis E.

Furniture, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My 3rd and last e-fax trial. This one is the best.

Reviewed 2 years ago

Great, so far. Also, very positive recipient feedback. Faxes are clear and prompt.

Pros

Easy to compose.Allows attachments.Tracking quick.E-mail follow up a great feature.

Cons

Cost would be more competitive at $15.99.Also, annual subscription for $99 would sell more subscriptions.

SW
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Shawnesha W.

Automotive, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quick and easy

Reviewed 2 years ago

Overall, great experience!

Pros

IFax is user friendly and efficient. It gets the job done at more than half the cost. Electronic fax results in less paper being used and quick updates sent directly to your email / phone. This essentially means that you have access at your finger tips.

Cons

I haven’t found a con to report on this software as of yet.

JA
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John A.

Public Safety, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good solution

Reviewed 2 years ago

It has been a great solution

Pros

The ability to fax files from the field in my vehicle or anywhere with my lap top has been greatly beneficial.

Cons

The pricing plans are somewhat expensive to fax the amount of pages I need to fax at one time. I end up having to send multiple faxes.

HP
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Hans Petter E.

Food Production, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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HP review

Reviewed 2 years ago

IF the fax goes through, which I so far not sure about, I will be pleased.

Pros

That it was easy to use and that it was quite fast to learn.

Cons

I didn't really understand how I potentially can cancel this subscription and how much that will cost.

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Cally S.

Market Research, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to Use With Tons of Features

Reviewed 2 years ago
Pros

Ease of use and being able to integrate my email with it.

Cons

I disliked how much the program cost. It's too expensive for me.

GL
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Gilles L.

Telecommunications, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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i JUST COULD NOT BELIEVE IT

Reviewed 2 years ago

I was a bit leery about faxing, but that was overcome by the simplicity of operation, but it went so smooth it was unreal. I made sure that I bookmarked this site as I really don't want to loose it.

Pros

Looking around online went through most of fax offering, an I though they were supper expensive. BUT when I stumbled on your offering, I could not believe how simple and easy this was. There is no guessing, no hoops to jump through, I faxed within 2 minutes and everything went very slick. I am impressed and would not hesitate to tell you that if you are looking for something that works without the stress. GET THIS ONE... you will not be disappointed.

Cons

I guess, the delay from the time I send it and the time your system sends it, but I understand and willing to live with this. Otherwise there absolutely nothing to complain about. Great system

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Luca S.

Real Estate, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Service

Reviewed 2 years ago
Pros

Easy to use and very straightforward. Pricing is great

Cons

Nothing. Everything is perfect the way it is

NM
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Natsmi M.

Health, Wellness and Fitness, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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HIPPA compliance is the key

Reviewed 3 years ago

Overall, it is easy to use and I like it. I hope there are different plans for a person who does not use fax that often.

Pros

I work in a health industry. It is important for me to have a software with HIPPA compliance. It is worth to pay money to be compliant.

Cons

It is pricy. I don't fax too many a month. For this kind of person, it is little pricy. I hope there are lower price points.

JS
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Jennifer S.

Real Estate, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Free Fax Option

Reviewed 2 years ago
Pros

Cost and ease of set up. No credit card required.

Cons

Hard to find when Google searching for options

LK
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Lenny K.

Information Technology and Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Trial user

Reviewed 2 years ago
Pros

Affordable to use, not totally user friendly

Cons

the interface is not all that user friendly

JP
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Justin P.

Telecommunications, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finally - Faxes Charged Per Use

Reviewed 2 years ago

Easy to use, your privacy policies are excellent, and the services are as complete and scaleable to the frequency needs of the customer.

Pros

Everything about your website, using the service, authentication, charges per use is all completely seamless.

Cons

The only features that are missing are for higher use customer profiles. As a low frequency user, I appreciate the ability to get charged per use instead of the SAAS model.

PV
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Pedro V.

Biotechnology, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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easy to set up and to use. reasonable price

Reviewed 2 years ago

overall, my experience is very good. will continue evaluating.

Pros

it is easy to set-up and to start sending documents. It provides encryption and confirmation of fax sent and received. Also, that allows to send an e-mail to the recipient person or organization that the fax was sent.

Cons

No cons at this point. I need to continue using this software to learn all features and provide an informed comment.

DB
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Debra B.

Civil Engineering, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Who uses fax still? The government.

Reviewed 2 years ago

Not sure yet

Pros

Once in a blue moon, I need to fax a document. I like that I have the free option, limit 5 pages.

Cons

I like least that anyone still uses faxes. The price for this service is too much because it is not often a fax needs to be sent. It might make better sense these days to offer fax per page pricing without having a subscription.

SG
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Stanley G.

Medical Devices, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazingly Surprised!!

Reviewed 2 years ago

Super!!

Pros

Easy to use and pricing. I was expecting to be asked for a credit card number to try the free option and I was not. I absolutely will use this product and if my need increases changed to one of the very reasonably priced plans. I highly recommend.

Cons

No negatives! Very satisfied. It has all the features I require.

AC
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Annie C.

Banking, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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love it

Reviewed a year ago

it is super easy to use and can fax without phone line as to most homes don't have home phones anymore

Pros

super easy to use and don't have to have a phone line to fax with

Cons

kind of expensive to use as the free part only lets you fax 5 pages per month it should be a min of 15 as to they send a cover page that counts against your count

TS
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Tom S.

Government Administration, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Not Extremely User friendly

Reviewed 2 years ago

Not extremely user friendly. I had to Google how to use the free software.

Pros

I like the free feature. Would consider upgrading if I faxed more.

Cons

The fee goes from free to $16.67 for a large number of faxes. If there was a lower subscription price for, say, 25 faxes a month, I'd be more inclined to subscribe.

KR
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Kimberly R.

Retail, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for unexpected verification

Reviewed a year ago

Ease of use

Pros

Ease of use, fast, efficient, the price was important

Cons

Nothing for it did the job I needed to do so I have nothing to save it I don't like about it at the moment this is my first time using it we'll find out if the response comes back like I need

KC
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Kate C.

Arts and Crafts, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Was easy to use, I wish that I was able to send more as needed for cheaper though

Reviewed 2 years ago

It was great.

Pros

I loved how easy it was. For someone who needs to send faxes easily from home this program was super simple and great to use.

Cons

I wish that it wasnt so expensive to fax more and many of the features were unavailable to the free trial user

PF
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Philip F.

Real Estate, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New User

Reviewed 2 years ago

Very pleases with it , great value for the professional service

Pros

Easy to set up and self explanatory instructions. Very quick response and easy to use.

Cons

I have just started to use the program and know of no negative aspects of it.