getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

inconnect Logo

Make Contact. Do Business.

Last updated: December 2024

inconnect Reviews (2025)

Filter reviews by

Overall rating


Company size


Industry


Time used


14 reviews

Verified reviewer profile picture
Verified reviewer profile picture

Daniel B.

Information Technology and Services, 5,001-10,000 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent omnichannel platform

Reviewed 4 years ago

Easy implementation and simple maintenance. It does not require a lot of technical knowledge, real-time reports. A multitude of APIs ... in general it is an excellent software

Pros

Price, product quality, commercial attention, support

Cons

Nothing, it is a product that continues to evolve over the years, fully recommended

XP
Verified reviewer profile picture

Xiomara P.

Financial Services, 51-200 employees

Used daily for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

InConcert Experience

Reviewed 5 months ago

An easy and comfortable experience for interacting and monitoring customer service channels.

Pros

Support through communication channels, platform functionality in integrating support channels, analysis of information taken into account for reporting, support from InConcert representatives.

Cons

There are highly complex developments that are often escalated without any progress or follow-up that provides information on the solution.

This review was translated from Spanish. Read original review