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inConcert Contact Center Logo

inConcert Contact Center

Make Contact. Do Business.

(1)

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inConcert Contact Center Reviews

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8 reviews

Recommended

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Daniel B.

Information Technology and Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent omnichannel platform

Reviewed 3 years ago

Easy implementation and simple maintenance. It does not require a lot of technical knowledge, real-time reports. A multitude of APIs ... in general it is an excellent software

Pros

Price, product quality, commercial attention, support

Cons

Nothing, it is a product that continues to evolve over the years, fully recommended

AR
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Verified reviewer

Telecommunications, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good runner up in a very competitive market

Reviewed a year ago

A very good experience, but an extra hand in the deployment proccess can be apreciated

Pros

The developer teams are very good, this guys can integrate anything to anyone

Cons

Maybe they need more presence in they objetive markets like America