InterCall Pricing, Features, Reviews & Comparison of Alternatives

InterCall

Audio and web conferencing solution

3.0/5 (2 reviews)

InterCall overview

What is InterCall?

InterCall offers a reliable and simplistic communication services for strengthening relationships with colleagues, partners and customers. Its audio, web and video conferencing services assist small businesses and large enterprises in streamlining their communications and surpassing their business objectives.

Audio Conferencing Services enable you to host instant meetings or plan and conduct large events. Scalable web conferencing service enables your entire workforce to collaborate with each other from anywhere.

Video conferencing makes it easy to connect with people anywhere in the world so your interview or company-wide announcement feels more personal. You can put a face to a name and voice and really get your message across the way you intend it.
www.intercall.com

Pricing

Starting from
$39
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China, India

Supported languages

English, Chinese (Simplified), Dutch, French, German and 3 other languages, Italian, Japanese, Spanish
Multitasking in a Very Boring Meeting

InterCall user reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
1

Value for money
Features
Ease of use
Customer support
  0.0
  0.0
  0.0
  0.0
Elizabeth

Best audio, video and web conferencing service

Reviewed 2013-08-07
Review Source: GetApp

InterCall is a simple and high-quality tool for web conferencing. The audio and video are incredibly clear and always reliable. After using InterCall, I would never use anything else.

Pros
easy to use, safe, calendar integration tool

Rating breakdown

Minimize review

Carol

Intercall - taking years off of my life

Reviewed 2013-06-18
Review Source: GetApp

We're using WebEx with integrated Intercall audio. Before the switch, we used only Cisco WebEx video and audio-conferencing and never had any issues. A few times a month we have 20-100+ customers dialing-in to presentations. More often than not, the system will lag and cause very loud disruptions to the presenter and participants. Attendees will occasionally unmute themselves and when we go to mute them, it either takes up to a minute to "Mute All" or we can never tell who is causing the noise due to severe lag. This is especially hard if a presenter is among the callers. Attendees have complained that they are not satisfied with the audio quality or cannot log-in altogether - they typically give up and I'm forced to apologize on behalf of this crappy system and send recordings later. Some customers are simply unwilling to put up with the junk quality audio that Intercall provides. I've asked that we revert back to the old system, but our corporation would rather save $0.01/min than preserve employee and customer sanity. Intercall causes STRESS and some days I look out of our 4-story window during meetings and want to jump. I hate Intercall.

Pros
NONE - I would give Intercall 0 Stars if I could.

Cons
Recordings take up to 1min to start, system lags frequently causing disruptions, difficult to mute users, requires users to type in attendee ID (cannot identify most callers,) users in remote locs have difficulty dialing-in, poor customer service

Rating breakdown

Minimize review

InterCall pricing

Starting from
$39
Pricing options
Subscription
View Pricing Plans

Unlimited conference calls starts at $39 / month
Unlimited online meetins starts at $42 / month

InterCall features

API
Conferencing

Activity Dashboard (149 other apps)
Automatic Notifications (114 other apps)
Call Monitoring (102 other apps)
Call Recording (153 other apps)
Call Routing (115 other apps)
Call Transfer (104 other apps)
Caller ID (94 other apps)
Chat (141 other apps)
Collaboration Tools (86 other apps)
Communication Management (114 other apps)
Contact Management (100 other apps)
Customizable Branding (89 other apps)
Instant Messaging (118 other apps)
Real Time Reporting (89 other apps)
Reporting & Statistics (155 other apps)
Third Party Integration (183 other apps)
Video Conferencing (107 other apps)
Voice Mail (93 other apps)

Videos and tutorials

Additional information for InterCall

Key features of InterCall

  • Conferencing
  • Online meetings
  • Unified Communications
  • Streaming
  • Virtual Environments
View All Features