Intermedia Unite Pricing, Features, Reviews & Comparison of Alternatives

Intermedia Unite

All-in-one communications & collaboration tool

5.0/5 (1 review)

Intermedia Unite overview

Intermedia Unite is a fully integrated, unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, meetings, chat, screen sharing and file collaboration into a single platform. The cloud-based system is designed to help lower costs, simplify management and increase employee productivity, including mobile and desktop apps which enable users to stay seamlessly connected wherever they go, on virtually any communication device.

Intermedia Unite’s online phone service comes with over 90 enterprise-grade features within a single web-based management portal. The desktop app includes two usage modes, Softphone and Call Controller, which allow users to place, receive, and manage calls. The browser-based video-conferencing feature enables users to hold face-to-face meetings via HD video with multiple participants and video feeds—without any downloads or extensions required. Real-time screen sharing helps speed up and improve collaboration and decision making, including 2GB per user of storage which provide users with access to files stored in computers, mobile devices, file servers, and the web.

Users can chat with team members in real time by sending and receiving instant messages with individuals or groups, pin favorite contacts to the top of the list, and get access to full contact chat history at anytime. All mobile chat and desktop chat messages are instantly synchronized. Intermedia Unite enables users to listen to and manage voicemail from the desktop phone or through the mobile app, and transcribed messages can be delivered via email or viewed while on-the-go. The presence indicator feature allows users to see whether a contact is available or on a call. Additional features include file backup, online faxing, remote office, call recording, and more.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States

Supported languages

Intermedia Unite screenshot: Host video conferences with clients or prospects, or quick conference calls with Unite's AnyMeeting Video Conferencing moduleIntermedia Unite - The All-in-One Communication and Collaboration SolutionIntermedia Unite screenshot: Use tools such as integrated chat, screen sharing and file collaboration within the Unite Desktop application

Intermedia Unite reviews


Very good
Value for money
Ease of use
Customer support
Michelle Blacksberg

Great support and value for your money

Used daily for less than 6 months
Reviewed 2018-12-04
Review Source: Capterra

On boarding team is super helpful Phones were truly plug and play Cost is very competitive with the offer they have going on

Read the full review

Intermedia Unite pricing

Starting from
Pricing options
Free trial
View Pricing Plans

UNITE: $30.99 per user, per month (plus taxes and fees)
UNITE PRO: $40.99 per user, per month (plus taxes and fees)
Add-ons also available.
Free phone with every seat of Unite, contact Intermedia for more details.

Intermedia Unite features

Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Instant Messaging
Live / Video Conferencing
Voice Mail

API (135 other apps)
Activity Dashboard (67 other apps)
Automatic Notifications (54 other apps)
CRM Integration (64 other apps)
Call Reporting (51 other apps)
Monitoring (53 other apps)
Receiving (53 other apps)
Reporting & Statistics (64 other apps)
SMS Integration (50 other apps)
Third Party Integration (80 other apps)

Additional information for Intermedia Unite

Key features of Intermedia Unite

  • Active Directory Integration
  • Audio / Video Conferencing
  • Auto Dialer
  • Call Center
  • Call Logging
  • Call Parking
  • Chat / Messaging
  • Employee Directory
  • Encryption
  • Fax
  • File Backup
  • File Collaboration
  • File Sharing
  • Hotkeys
  • Inbound Reporting
  • Multi-Part Conferencing
  • Multi-User Collaboration
  • Outbound Reporting
  • Phone System
  • Presence Indicator
  • Remote Office
  • Ring Groups
  • Screen Sharing
  • Team Chat
  • Unified Communications
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • Voice & Data Integration
  • Voice Quality Enhancement
  • Voicemail
  • Web Conferencing
View All Features


• Whether in the office, car, at home, or at a coffee shop, Intermedia Unite and all of its communication and collaboration capabilities go with you, so you can seamlessly get work done and stay connected to colleagues and clients.

• Integrated video conferencing, screen sharing, and file sharing help improve productivity and collaboration, with anywhere, anytime flexibility.

• Mobile users and remote workers can interact seamlessly with on-site employees and systems with Intermedia Unite's Seamless integration between mobile devices and your corporate phone system.

• Intermedia Unite automatically rings all your endpoints with every call and if it goes unanswered, the system routes the call to any number you choose, such as branch office, automated attendant, mobile number, and more.

• Intermedia Unite offers J.D. Power certified 24/7 support and financially backed 99.999% uptime service level agreement.