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INVOX vs JustCall Comparison
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Overview
INVOX is a cloud-based call tracking solution that helps businesses track the source of incoming calls, facilitating lead...
JustCall: All-in-one biz chat (voice, text, email, WhatsApp). AI automates tasks, analyzes calls, & helps your team shine....
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
19
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
29
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Jose Luis R.
Cons
Gabriel U.
Cons
Key features
- Total features16
- 2-Way Messaging
- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Conversation Intelligence
- Conversion Tracking
- Customer Database
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Employee Directory
- Event Triggered Actions
- FTC Compliance
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Keyword Tracking
- Lead Generation
- Lead Management
- List Management
- MMS
- Manual Dialer
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Keywords
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Process/Workflow Automation
- Progressive Dialer
- Queue Management
- ROI Tracking
- Real-Time Chat
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Scheduled Messaging
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Template Management
- Templates
- Text to Speech
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
- Total features90
- 2-Way Messaging
- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Campaign Analytics
- Campaign Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Conversation Intelligence
- Conversion Tracking
- Customer Database
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Employee Directory
- Event Triggered Actions
- FTC Compliance
- Feedback Management
- File Sharing
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Keyword Tracking
- Lead Generation
- Lead Management
- List Management
- MMS
- Manual Dialer
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Keywords
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Process/Workflow Automation
- Progressive Dialer
- Queue Management
- ROI Tracking
- Real-Time Chat
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Scheduled Messaging
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Template Management
- Templates
- Text to Speech
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
Integrations
- Total integrations3
- ActiveCampaign
- Freshdesk
- Gmail
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Pipedrive
- Salesforce Sales Cloud
- Slack
- SugarCRM
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Total integrations50
- ActiveCampaign
- Freshdesk
- Gmail
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Pipedrive
- Salesforce Sales Cloud
- Slack
- SugarCRM
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
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