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ITC Cloud Logo

ITC Cloud

Business Communication. Simplified.

(1)

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ITC Cloud Pricing, Features, Reviews and Alternatives

ITC Cloud FAQs

Q. What type of pricing plans does ITC Cloud offer?

ITC Cloud has the following pricing plans:
Starting from: $19.99/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of ITC Cloud?

ITC Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does ITC Cloud support?

ITC Cloud supports the following languages:
English


Q. Does ITC Cloud support mobile devices?

ITC Cloud supports the following devices:
Android, iPhone


Q. Does ITC Cloud offer an API?

Yes, ITC Cloud has an API available for use.


Q. What level of support does ITC Cloud offer?

ITC Cloud offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)

ITC Cloud product overview

Price starts from

19.99

/user

Per month

What is ITC Cloud?

Step into the future of unified communications with ITC Cloud – the undeniable game-changer you've been waiting for! No more juggling multiple platforms and devices, say hello to seamless collaboration from any corner of the world, whether it's your trusty desk phone, handy cell phone, or reliable computer.

Key benefits of using ITC Cloud

Unlimited Business Lines
Industry Leading Features
Desk, Web & Mobile Access
Free Employee Training
24/7/365 US Based Customer Support

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Webinars
Documentation
Videos

Not sure about ITC Cloud? Compare it with a popular alternative

Starting from

19.99

/user

Per month

Free plan
Free trial
Pricing range

Starting from

15.95

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

ITC Cloud pricing information

Value for money

4.1

/5

7

Starting from

19.99

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ITC Cloud features

Functionality

4.6

/5

7

Total features

29

7 categories

Most valued features by users

Third-Party Integrations
Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Chat/Messaging
Mobile Access
Call Recording
Video Conferencing

Functionality contenders

ITC Cloud users reviews

Overall Rating

4.4

/5

7

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

5

1

0

1

0

Overall rating contenders

HG
AvatarImg

Helene G.

Law Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User Review

Reviewed 4 months ago

Great, wonderful, easy to use. Love it!!

Pros

East of installation and is very user friendly!

Cons

I have no complaints about this product.

AD
AvatarImg

AMY D.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ITC Cloud works great for our business

Reviewed 4 months ago

Our experience has been good. We are a really small company and probably dont use it to its full potential, but it works for us.

Pros

I like the ability to see who is on the phone or calling in.

Cons

I dont like that it doesnt refresh on its own.

TP
AvatarImg

Tim P.

Banking, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Good concept but clunky

Reviewed 5 months ago

Getting my business line set up was a breeze, support and install was great. Even when I had issues, the support was great and handled quickly. Messaging was difficult. Hard to organize the messages, I couldn't save the number as a "contact", so instead of having a listing of recognizable names to browse through the messages, it's only their associated numbers. There's no search function in the messaging platform to easily find conversations you want to re-visit. Sometimes I'd have 1 person I'm messaging with, and it'll appear in the messaging center in 3 different text threads.

Pros

I liked the idea of having a dedicated business line that I could call/text from, either from my work or away from my office via the mobile app. That way I am not relying on my personal number for business communications.

Cons

The phone quality was poor. It was hit or miss whether I'd have a reliable conversation or not. Too many instances of "hello? hello are you there?" where I would have to hang up and call back from my personal phone.

BR
AvatarImg

Barry R.

Gambling & Casinos, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome Company

Reviewed 4 months ago
Pros

Very easy to use and learn for employees.

Cons

Not that it is a con but would like to see video conference on the app.

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Aditya R.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

An excellent remote work solution for my business

Reviewed a year ago

ITC Cloud is a wonderful company unified communications solution with a secure, intuitive design and great customer support. It has really helped my business run more smoothly. If any business is searching for a simple and intuitive unified communications solution, I would definitely recommend ITC Cloud.

Pros

I've been really happy with In-ITC Telecom's Cloud. It allows me to work from my desk phone, cell phone, or computer, which makes my daily duties much easier and more efficient. Plus, ITC Cloud ensures safe, unified communications. On top of that, the in-user-friendliness of Telecom's and their customer service are both great. I definitely prefer ITC Cloud for unified communications.

Cons

I've had issues with In-ITC Telecom's Cloud. It provides safe, convenient unified communications, but the user interface is complicated and certain features are undocumented. Technical issues slow my workflow and frustrate me. Organizations should consider the risks before investing in ITC Cloud.

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