FIVE Features

FIVE

More Leads. More Sales. More Customers.

3.0/5 (2 reviews)

FIVE Feature Summary

  • Store and find contact information such as names, addresses, and social media accounts
  • Create labels for products that contain required information such as colors, sizes, dates, etc.
  • Integrate with real time communication tools like Slack, etc.
  • Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
  • Create and administer polls and surveys
  • View and analyze the quantities of products being sold at any given period
  • Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
  • Group leads or contacts based on their specific characteristics
  • Monitor the movement and quantities of inventory items
  • Buy necessary items in compliance with established business policies
  • Create and send email blasts/campaigns
  • Score a lead on their quality or likelihood to buy based on certain behaviors
  • Store documents in a centralized location for easy access
  • Provide agents with a typical response for common call subject matter
  • Create unique categories of information to embed within your communications
  • Synchronize with other calendars to view mutual availability and schedules
  • A running list of action items and their respective status
  • Add notes and track history to document conversations with specific contacts
  • Store information about leads and contacts and track them through the sales process
  • Record the audio of phone conversations for quality assurance purposes
  • Create, send, and track purchase orders and their statuses
  • Allows for integration with other systems/databases
  • View and track pertinent metrics
  • Searchable repository of information about clients
  • Create, design, and visually represent processes within the software
  • "What You See Is What You Get" - see how recipients will see your email formatting while creating the email (no html coding, etc)
  • Automatically identify and save contact information for potential customers
  • Notifications/alerts for upcoming events or tasks
  • Centralized database of stakeholders and their contact information
  • Route and distribute your leads to third party buyers
  • Log and store the source of contacts/leads
  • Record customer information, purchase history, and other notes

Competitor Feature Comparison

API
Alerts / Escalation
Auto-Dialer
Automatic Call Distribution
CRM
Calendar Sync
Calendar/Reminder System
Call Center Management
Call Disposition
Call Recording
Call Scripting
Call Tracking
Callback Scheduling
Caller ID
Campaign Analytics
Campaign Management
Chat/Messaging
Computer Telephony Integration
Contact Database
Contact Management
Customer Accounts
Customer Database
Customizable Categories
Customizable Fields
Customizable Reports
Customization
Data Import/Export
Document Storage
Email Distribution
Email Marketing
Email Tracking
IVR / Voice Recognition
Interaction Tracking
Internal Chat Integration
Inventory Tracking
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
List Management
Mailing List Management
Marketing Automation
Microsoft Outlook Integration
Multi-Campaign
Purchase Order Management
Purchasing & Receiving
Referral Tracking
Reporting/Analytics
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SMS Marketing Managment
Sales Orders
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Segmentation
Survey/Poll Management
Task Management
Text to Speech
WYSIWYG Editor
Web Forms
Workflow Management
Learn moreCompare App
API
Alerts / Escalation
Auto-Dialer
Automatic Call Distribution
CRM
Calendar Sync
Calendar/Reminder System
Call Center Management
Call Disposition
Call Recording
Call Scripting
Call Tracking
Callback Scheduling
Caller ID
Campaign Analytics
Campaign Management
Chat/Messaging
Computer Telephony Integration
Contact Database
Contact Management
Customer Accounts
Customer Database
Customizable Categories
Customizable Fields
Customizable Reports
Customization
Data Import/Export
Document Storage
Email Distribution
Email Marketing
Email Tracking
IVR / Voice Recognition
Interaction Tracking
Internal Chat Integration
Inventory Tracking
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
List Management
Mailing List Management
Marketing Automation
Microsoft Outlook Integration
Multi-Campaign
Purchase Order Management
Purchasing & Receiving
Referral Tracking
Reporting/Analytics
Role-Based Permissions
SMS Marketing Managment
Sales Orders
Sales Reports
Segmentation
Survey/Poll Management
Task Management
Text to Speech
WYSIWYG Editor
Web Forms
Workflow Management
Visit WebsiteCompare App
API
Alerts / Escalation
Auto-Dialer
Automatic Call Distribution
CRM
Calendar Sync
Calendar/Reminder System
Call Center Management
Call Disposition
Call Recording
Call Scripting
Call Tracking
Callback Scheduling
Caller ID
Campaign Analytics
Campaign Management
Chat/Messaging
Computer Telephony Integration
Contact Database
Contact Management
Customer Accounts
Customer Database
Customizable Categories
Customizable Fields
Customizable Reports
Customization
Data Import/Export
Document Storage
Email Distribution
Email Marketing
Email Tracking
IVR / Voice Recognition
Interaction Tracking
Internal Chat Integration
Inventory Tracking
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
List Management
Mailing List Management
Marketing Automation
Microsoft Outlook Integration
Multi-Campaign
Purchase Order Management
Purchasing & Receiving
Referral Tracking
Reporting/Analytics
Role-Based Permissions
SMS Marketing Managment
Sales Orders
Sales Reports
Segmentation
Survey/Poll Management
Task Management
Text to Speech
WYSIWYG Editor
Web Forms
Workflow Management
Visit WebsiteCompare App

FIVE Feature Reviews

1 reviewers had the following to say about FIVE's features:

Cris C.

Verified Reviewer

Avoid FiveCRM "AT ALL COST" Horrific Company to work with!

2017-11-05

Cons

This included my competitors’ dispositions, sales scripts, email templates, email addresses, templates with vendor information, their API password, user, service provider, and much more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
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