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GoToConnect vs CircleLoop Comparison

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Overview

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video...

CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

376

144

30

7

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

(8)

5

4

3

2

1

5

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

It is great solution, easy to user, with great "Youtube" tutorial How-to videos. I would recomend it for companies that have distributed locations that require VoIP solution.
The versatility and adaptability of this system is super. Customer service is always responsive and helpful.
Jive has been a great move for our company. The PBX portal is easy to use and the customer service has been fantastic.

Pros

Not enoughreviews yet

Cons

Customer service was absolutely dreadful. If you're starting to WFH, this is not the solution for you.
I was shopping for a phone system when Jive bought our old carrier. We were very dissatisfied with our old carrier but Jive soon changed that.
SMS texting is difficult. Jive App has continuous poor signal quality alert.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features21
  • API
  • Active Directory Integration
  • Activity Tracking
  • Application Integration
  • Automatic Notifications
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Chat
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Event Scheduling
  • Fax Management
  • Geolocation
  • IVR / Voice Recognition
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Location
  • Multiple User Accounts
  • Queue Manager
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • SMS Integration
  • Self Service Portal
  • Third Party Integration
  • Uptime Monitoring
  • Visual Analytics
  • Voice Mail
  • Total features18
  • API
  • Active Directory Integration
  • Activity Tracking
  • Application Integration
  • Automatic Notifications
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Chat
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Event Scheduling
  • Fax Management
  • Geolocation
  • IVR / Voice Recognition
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Location
  • Multiple User Accounts
  • Queue Manager
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • SMS Integration
  • Self Service Portal
  • Third Party Integration
  • Uptime Monitoring
  • Visual Analytics
  • Voice Mail

Integrations

  • Total integrations8
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations19
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GoToConnect vs. CircleLoop

See how GoToConnect and CircleLoop stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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