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GoTo Connect Logo

GoTo Connect

The first-ever truly unified voice and video solution.

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GoTo Connect Reviews - Page 6

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659 reviews

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Adam S.

Automotive, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best thing we ever did

Reviewed a year ago

This system absolutely changed how we did business just as COVID started. Made life easier for everyone.

Pros

Ease of use, ability to work remote when needed, softphone app is game changer for sales, all in one system which saves time

Cons

everything has gone well so far over the last 3 years

JB
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Jennifer B.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent service, CRM integration, user portal, customer support and value.

Reviewed 6 years ago

Ease of logging call history with CRM integration.

Pros

Once set up, with wonderful onboarding assistance, the system has been on autopilot! The few times I have needed support, the assistance was great!

Cons

I don't have anything I don't like about the experience related to Jive. Our only issue has been with our router which is owned by our internet service provider. Unfortunately updates reset some configurations. I'm looking into a Jive provided router to alleviate this uncommon but nonetheless annoying INTERNET PROVIDER issue.