Join.me vs GoToMeeting Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Tim Colling

Expensive and unreliable at times

2017-01-25

Now it is as expensive as GoToMeeting, but has fewer features and is sometimes unreliable.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
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Anonymous
A verified reviewer
Verified Reviewer

My favorite free screen-sharing tool

2019-01-26

Pros

This is my favorite way to share a family member's screen so I can help them with computer issues. It's the best free solution I have found yet.

Cons

The features are a bit limited to use it for a corporate tool, compared to GoToMeeting. However for personal use it's great.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
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Seamus Moore

I liked Join.Me but found it could be slightly better

2018-10-18

Pros

It does exactly what you need it to and thats it. I was able to create an online webinar and display my screen and take a session on training with users.

Cons

I have now moved onto GoToMeeting which provides a lot more functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
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Anonymous
(Financial Services company, myself only employees)

Great easy solution for calls requiring screenshare

2018-11-06

I was a long time subscriber for gotomeeting and this is just as good.

Pros

This is a stable, predictable platform. Love the hold music. :) But appreciate that it works without issue.

Cons

I notice that someone on the conference has problems with the audio about 1/3 of the time. Not sure if it is on their end or if there is a software issue, but it is easily worked around.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Kara Golden

Simple Web Meetings

2017-05-13

Pros

Well Join.Me takes the complexity out of meeting virtually with colleagues. Very simple design and user experience. While it is simple and unassuming it does provide a strong platform for web conferencing.

Cons

There are some features you come to expect when you use Gotomeeting or Citrix that you just won't get from Join.Me as it is a Freemium.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Bob Johnston

I've only used join.me when a client has requested it and sent me a link.

2018-05-11

Allowed me to view client presentations when sent a join.me link.

Pros

I didn't really get into using join.me other than when a client sent me a link to attend their presentation for a product demo. It was easy to click the link and get connected.

Cons

GoToMeeting, at least with my experience, seems to be more popular with clients interacting with me.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Scott Solberg

Best free screen sharing solution

2018-12-11

I used to pay for GoToMeeting, and would send recorded meetings to prospects/clients.

Pros

Over the years I've used GoToMeeting extensively, Screenleap somewhat and my new go-to, Join.me.

Cons

It's not a limitation specific to Join.me, but it would be nice to effectively be able to share a video over a screen sharing session.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Colin Winn

Great software for remote conferences.

2018-03-07

Easier to use than other comparable products. Has a catchy music selection while waiting to start meetings. Nice touch!

Pros

Switching from GoToMeeting to Join.Me was painless and our customers seem to enjoy it.

Cons

Video chat can be choppy at times and gets worse with the more attendees you have on the call. People seem to drop off and have to log back in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Anonymous
(Computer Software company, 11-50 employees)

Good alternative to LogMeIn

2018-11-21

Join.Me has been a good alternative to GoToMeeting for us.

Pros

It offers many of the features of LogMeIn and Zoom/GoToMeeting combined into a single application.

Cons

The interface is a little difficult to use compared to LogMeIn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Vincent Chavez

JoinMe Review

2018-08-14

Overall, I enjoy the program with its ease of use on both the client and host side.

Pros

I deal with the elderly and they need the user interface to be very simple, and that is why I chose Join Me. GoToMeeting and other providers clutter the user experience with chat windows, complicated audio instructions and an intimidating theme.

Cons

1. If the user on the client side is using a tablet, JoinMe requires an app to be downloaded rather than just using Safari. 2. Once user on client side connects, they are faced with the photo option. Again, the elderly tend to get confused by this. 3. Once I log out on the host side, it does not always log me out. Although it appears as though I have logged out, once I launch the program again, I see that I am already logged in. This leads me to believe that the program is always running in the background, even when I am not using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Anonymous
(Food & Beverages company, 11-50 employees)

Poor Audio Quality

2018-07-27

The support isn't bad. The software is very easy to use. I just think the quality is lacking

Pros

It's ease of use and the App are very appealing

Cons

Our vendors use zoom, gotomeeting, and several others and whenever I teleconference with them there are absolutely no issues whatsoever In most instances for both above scenarios I am on my office's wifi network.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Thomas Moore

Join.Me Experience from start to finish

2018-07-27

My team at my firm was using their own individual services to present and we have since switched to ALL use Join.me since it is so easy.

Pros

I have used others in the past: Zoom, GoToMeeting, etc.

Cons

I wish it had a way to transcribe the audio conversation like GoTo Meeting has. I have had some issues every so often with the audio being a little choppy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Michael Sachman

Simple, easy to use conferencing software.

2019-04-09

Even though Hangouts conferencing is free, most of our users prefer join.me because of how simple it is to use.

Pros

Of all the popular conferencing software available such as GoToMeeting, Bluejeans from Adobe, and Zoom, in my experience, join.me is the easiest to use.

Cons

Although this is reasonably priced, there are free conferencing tools available like Google Hangouts which allow you to invite up to 150 participants and up to 25 video calls.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Dan Osicka

Simple and Powerful

2018-09-11

Join.me is really inexpensive for the features it provides. It is easy to share my screen, share control, and switch presenters. It has saved us thousands over other products.

Pros

The interface is very low profile, and I have preferred it over GoToMeeting and WebEx, which both seem to be much bulkier.

Cons

I really have little to say that is negative about this product.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Virginia Brooks

Verified Reviewer

Unfortunately we Joined.NoOne

2018-06-15

Pros

Join.Me is a video and audio conference calling platform that is very similar to its popular alternatives, such as GoToWebinar and Zoom.us. Unfortunately I don't have many great things to say about this product.

Cons

For this reason, we had to purchase an additional license with GoToMeeting, and because we had to wait out until our subscription with Zoom ended at the end of the year we ended up paying a hefty price for conferencing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: GetApp
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Heather Harris

Good not great

2018-11-23

Goto was good for conference calls but we encountered a few issues with meetings staying connected.

Pros

This software is really easy to use. Meetings are easy to log into.

Cons

Meetings crashed on me a few times and so we switched to join.me.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Ricky Patidar

Fantastic for meetings!

2019-03-15

Pros

Much better than zoom or join.me

Cons

Sometimes it can be slow but that could be due to my computer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Veronica Harring

Nasty billing practices spoil what would otherwise be an excellent product

2018-02-23

Pros

GoToMeeting is the best product when compared to offerings like join.me, RingCentral Meetings, etc.

Cons

Since LogMeIn took over the GoTo family of products, they've deployed poor customer service, rigid billing practices, and deceptive marketing/sales tactics. Beware of using any LogMeIn product for this reason alone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Josh Reynolds

Decent Screen Share Tool

2018-06-12

Pros

The interface is very nice and slick compared to UberConference, Zoom or Join.me, which is really nice.

Cons

The quality of the screenshare and the call is where GoToMeeting falls behind UberConference, Zoom and Join.me. The screen is really fuzzy and you have to call in on your phone because the audio hardly works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Pete Pietro

Greta tool for easily setting up sales or support webinars.

2018-05-30

Great, low cost tool for easily sharing complex sales and customer support data on off-site or remote locations. Saves a lot of travel time!

Pros

This service is easier to use than join.me and offers more flexibility and more reliability in our clients being able to log into a webinar session.

Cons

Sometimes our clients have low-speed internet service which creates problems for our PowerPoint presentations to flow smoothly for them to view. This however is a problem with any other similar service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Ashley Shermen

dependable web conferencing product

2018-05-30

professional web conferencing product.

Pros

Gotomeeting is one the best known names in the web conferencing solutions. Most of our customers are familiar with the layouts and UI and hence it is easier to use the product. The meetings are pretty dependable in terms of voice and video. he record feature is really good. Also the free trial is a good feature.

Cons

The featurs lag in terms of its competitors like zoom and join.me. Also the pricing can be made better and overall UI can be refreshed especially the initiation process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Anonymous
(Marketing and Advertising company, 51-200 employees)

One of the Best SreenShare Platforms Out There!

2018-11-04

To this day, I do recommend GoToMeeting over Join.Me. It's easier to use and less buggy overall.

Pros

A bit different than Join.Me, but I like the layout and the features provided on GoToMeeting a lot more.

Cons

Definitely not as buggy as Join.Me. It can be a bit confusing on my client's end sometimes, but with a little navigation, everything seems to always work out.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Anonymous
Director of Sales and Marketing (Information Technology and Services company, 11-50 employees)
Verified Reviewer

A Solid tool for online interaction

2019-01-03

Pros

Definitely a step up from Join.me which we had been using.

Cons

The ability to show videos during the meetings was in beta when I was testing the solution and bought in. Shortly after the functionality was killed and has not been brought back in over a year. Very disappointing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Craig Lawson

GoToMeeting

2018-10-03

Good overall desktop sharing service that allows strong communication and online web meetings.

Pros

Good software to do online meetings. Overall easy to use.

Cons

They also own Join.Me which in my opinion is a better desktop sharing service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Anonymous
(Internet company, 51-200 employees)

Robust screen sharing tool, great fit for inside sales

2018-07-06

Productivity and enhanced remote communication capabilities

Pros

Once you get used to it, it serves as a powerful console for online meetings. It makes it easy to incorporate multiple screens, supports video, international dial-ins and recording functions. It's also a reliable platform for enterprise users who can't afford to have their meeting software freeze or close unexpectedly during important meetings.

Cons

It's definitely heavier-weight (read more complicated to use) than more streamlined tools like Join.me or Hangouts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Jason Smylie, CFE

GoToMeeting is not the GoTo Meeting Software

2018-12-20

Pros

We used GoToMeeting for a year after using another Logmein solution, Join.me. GoToMeeting had all of the functionality we needed to have large scale webinars, record our content, and have frequent meetings with offsite employees.

Cons

For the cost, it was just a run of the mill meeting software with no clear advantage over other providers with lower costs.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Carolyn Daughters

Gets the Job Done - No Better or Worse Than Join.Me, Google Hangouts, or Zoom

2018-03-08

Super simple to use. I use numerous video conferencing products to support client preferences, and I've never had any issues using GoToMeeting.

Pros

These three clients prefer G2M over Join.Me, Hangouts, and Zoom.

Cons

You have to invite people using your calendar software instead of using G2M. It doesn't support recording, which is a HUGE deal. (We record separately using a recording device.) My clients also say it limits participant webcams, though that hasn't been an issue in our small-group meetings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Anonymous
(Hospital & Health Care company, 201-500 employees)

GoToMeeting trumps Join.Me

2019-03-18

We recently switched from Join.Me to GoToMeeting for our online demonstrations.

Pros

-Ease of use -Screenshare capabilities -Co-Organizer capabilities

Cons

-I do not have any cons with this product so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Grace Lazzara

Being acquired seems to have made GoToMeeting worse

2018-03-20

I frequently use join.me when I want to just share my screen quickly because GTM is just too much of a pain.

Pros

GoToMeeting is pretty simple to use for a variety of meeting tasks. Once you set up an ongoing meeting, for instance, it's no problem to run it again and again.

Cons

Since GoToMeeting was acquired by logmein, it really seems to have got worse. We used to have problems here and there with sound quality, connection cutting out, etc., but those issues have increased so much lately that we're exploring other options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
terry teng

Old technology- not intuitive.

2016-10-05

I've used join.me and it was a lot more seamless.

Pros

Google calendar integration

Cons

Crashes often and not intuitive to switch users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10

Recommendations to others considering GoToMeeting

Feels like old technology, prefer join.me

Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Christopher Studebaker

GoToMeeting - easy to start and manage, the best tool for desktop support

2018-04-01

It is a one-stop shop for all my support and meeting needs for my job which largely consists of remote desktop support for customers or training medium sized groups.

Pros

Much more stable than TeamViewer, more functionality and scalable than Join.Me, and will not fail like Skype for Business.

Cons

As long as you pay for the service, there are no cons. Only on rare circumstances has a customer not been able to run the web and/or desktop app, and that was more an issue with them, not GoToMeeting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more
Scott Solberg

The Standard for Online Presentations. The Best? Not So Sure

2018-12-19

As a website agency, I used GoToMeeting for both prospect presentations, and presenting information to existing clients. Being able to drive the screen makes for a very efficient meeting, and I am also able to use this software to view their screen, which is often a lifesaver.

Pros

The features are impressive and well laid out. It's easy to control the meeting in the sense of seeing who's online, changing presenters, recording meetings, etc. It just works.

Cons

This became such a prominent issue, that I looked for alternatives, and have now been using Join.me without any "technical challenges" at all.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
GoToMeeting Reviews
GoToMeeting
Online meeting software with HD video conferencing
Read more