Join.me vs TeamViewer Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Anonymous
(Information Technology and Services company, 1-10 employees)

join.me useful for support sessions

2019-04-09

Remote PC support upon request using a lower cost solution that LogmeIn or Teamviewer.

Pros

Join.me is useful when a user either does not have Teamviewer installed or does not want Teamviewer to be installed on their PC.

Cons

Unlike Teamviewer, the screen goes dark when a remote user system prompt to accept permissions and/or authorization to proceed displays.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Ezra Nelson

Not my favourite but works

2017-08-08

Pros

The software works good. Fast and fairly simple to login. Management system is easy to use to see who's online.

Cons

I prefer teamviewer and gotoassist over this but the software still works.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Rushi Bhatt

Join me is Joining the People Easily

2019-02-05

I would love to use Join me when Team Viewer Fails. This is Light weight and Easy Going use most of the times.

Pros

- Easy Installation - Easy Link Sharing - Quick Setup using the One time pass code. - Shorten URL - Light CPU Load

Cons

- Speed of the Screen Reflection - Some time its delay looking while sharing - Call Quality is not that Good compare to Teamviewer

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Yseult Leguen

Not the best alternative

2018-10-01

Pros

Lot of the part are available for free, good for little companies who cannot buy an expensive conference software. I used it only to help people who where not good with computers.

Cons

It was more easy to use like 2 years ago, since some updates it's really hard to use. TeamViewer is easier and fast.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Anonymous
IT Helpdesk Technician (Computer Software company, 201-500 employees)
Verified Reviewer

Easy screen share/remote

2018-11-12

Pros

The best thing about Join.me is how easy it is for users on the other end to connect to screen share and let you remote into their computer.

Cons

Can be a bit slower of a connection compared to Teamviewer so the user experience isn't as smooth. that is my only complaint.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Kirstin Gray

Great connection software for free use with clients

2017-02-22

I use this product to connect to clients who prefer it over Teamviewer. I find it rather simple to use and for a free alternative it is very user friendly.

Pros

I like that I can connect to clients who use this for free. I like that I can present or share presentation. I like that it is web based and pretty self explanatory

Cons

I do not like that there is such a huge delay/lag between mouse movement. It makes it difficult to actually click on/use the other connection screens

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Anonymous
A verified reviewer

Join.me is an easy way to connect, albeit a slow one

2018-05-04

Join.me is okay if you are out of alternatives. We use Join.me when other remote management software is already installed, and we don't want to circumvent or uninstall it.

Pros

It's possible to connect to a remote computer, even if they already have remote control software installed (such as LogMeIn, Splashtop, Teamviewer). It's fairly easy to connect and to walk the remote computer's user through allowing the connection

Cons

The webpage is confusing. People who are trying to start a session generally think they are supposed to buy something or register for an account. You have to direct them to go to join.me/start so they don't get confused. Also, the connection is very slow and there really aren't a lot of options to speed it up (such as with LogMeIn, where you can set the resolution). Even if the resolution is low, the draw speed is very slow. You get what you pay for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Danielle Quan

I use it for almost every meeting I need to host. It's so easy!

2018-10-29

Pros

I use it sometimes to show products, or as an alternative to TeamViewer... I can even record the meetings, and it's so secure!

Cons

The most issues I've had with this software is it tends to get a little slow... But the Pro version works almost flawlessly. Of course they have their downtime, but no actual cons for the price. The benefits are great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Join.me Reviews
Join.me
Online conferencing and meeting tool
Read more
Vincent Carter

Great program, simple to use.

2018-07-16

the benefits include my company being able to manage tons of computers remotely and save lots of money!

Pros

Ease of use. No complaints in this area. go the website teamviewer.us. simply download, install, and run. even works on MAC.

Cons

Can be pricey for a small business but far better than join.me in terms of quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
TeamViewer Reviews
TeamViewer
Remote support, remote access & online meetings software
Read more
Hannah Carson

Fantastic tool for remote collaboration and learning.

2019-02-27

The utility of Teamviewer far outweighs the one bug I've experienced so far. This has been a fantastic and intuitive tool that I've used for both school and collaborating remotely for work purposes.

Pros

I've used join.me and a few other screensharing apps, but Teamviewer is the only application I've used that has worked smoothly and didn't interrupt workflow.

Cons

When working with a computer that had double monitors, we set teamviewer to only display one of the monitors. However, as elements on the screen moved (mouse, changing pages, etc), pixelated portions of the other monitor's desktop background would move over the screen for a few moments before disappearing. This bug became very distracting. Additionally, the default password settings for each session aren't very secure. However, you're given the option to change to a more secure password pattern than 4 letters. I appreciate that you're given access to change this in the settings.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
TeamViewer Reviews
TeamViewer
Remote support, remote access & online meetings software
Read more