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Kixie PowerCall vs Dialshree Comparison

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Overview

Category Leaders

Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable,...

Category Leaders

DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

274

5

4

3

2

1

229

22

11

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

73

5

4

3

2

1

55

13

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We have had very few issues with their system and they are always quick to respond and help us with any issues we have. The ease of use and connectivity that Kixie provides is fantastic.
I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.
From sales and customer service they have all been super helpful and great to work with.

Pros

Great experience with good support team. Very happy to work with [sensitive content hidden.
Amazing experience with team elision, they are quick and professional. Always happy to support and help.
Great experience, from [sensitive content hidden], entire team is super supportive. Modules are customizable & UI is super swift.

Cons

Several of our team members had trouble with the system, such as it not registering a wireless mic, and problems with calls not coming in properly.
The call quality is horrible. The iphone app keeps crashing and is sometimes useless.
The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist, making it difficult to measure our team.

Cons

Just need to update system time by time with real world problems. I think it is zero error solution.
Auto Dial for the CallBacks features is missing.
Sometimes call drop issue happens, but that is not frequent.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features96
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Document Storage
  • Email Management
  • Email Templates
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • For Cloud Phone Systems
  • IT Asset Management
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Unified Communications
  • Virtual Call Center
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workflow Configuration
  • Workflow Management
  • Total features99
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Document Storage
  • Email Management
  • Email Templates
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • For Cloud Phone Systems
  • IT Asset Management
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Unified Communications
  • Virtual Call Center
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations89
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations4
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM