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Kixie PowerCall Reviews - Page 11
271 reviews
Recommended
Keith T.
Computer Software, self-employed
Used daily for less than 6 months
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Onboarding and integration with pipedrive
Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN
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Computer Software, 11-50 employees
Used daily for less than 6 months
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I like that you can store multiple messages within the system. It helps to save me a lot of time.
Sometimes it gets a little buggy and I have to restart the application a few times.
Ashley B.
Marketing and Advertising, 51-200 employees
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Overall Kixie is a great tool to keep track of calls, dial out and send text messages through email or while working on the computer. I also like that the dialer is small and doesn't take up my whole screen.
What I like most about Kixie is it simple and easy to use. The connection is clear and I have not had any major issues while using.
One thing I don't like is receiving the voicemail emails in my inbox just because I already receive so many emails it can get clogged up. But I believe there is a setting to turn that off that I haven't explored yet.
David V.
Investment Management, 11-50 employees
Used daily for less than 6 months
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SMS and VM templates make the life of an SDR easy and fun
Tracking the time zone of the leads can be complicated
Roy K.
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
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Really easy and practical + support is great, fast and communicational.
Everything is going well by now. I don't see any cons yet
Tristan W.
Management Consulting, 1-10 employees
Used daily for less than 6 months
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Easy and efficient.
One-tap dialing and the text-to-call synchronization
Overall appearance and interface. It can be more eye-catchy
Aaron C.
Animation, 1-10 employees
Used weekly for 6-12 months
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I like that I can forward my calls to my phone.
Kixie could be a little easier to use daily.
Adam F.
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Easy to set up/use, definitively helped me my team manage our phone calls. Played a major role in the increased efficiency of my sales department and the success of my business. In terms of implementing the service, Kixie talked us through the process step by step- really went out of their way to make sure we could use their service to the best of our abilities. Very reasonable price for a very exceptional service.
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Thanks for the review Adam! We appreciate your kind words, glad you like the product.
Monica M.
Human Resources, 11-50 employees
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I loved the easy text option, very easy to make a call
Can't to many long scripts, cuts off alot of scripts
Adam K.
Internet, 11-50 employees
Used daily for less than 6 months
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amazing
super easy to live transfer to my AE so I get a ton of Demos that hold
literally i love everything about it, its the best dialer out there
Steve W.
Architecture & Planning, 11-50 employees
Used daily for less than 6 months
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Ease of use. Enjoyable app to use with minimal issues.
Sometimes has slight issues with sending text messages.
Kristen Z.
Internet, 1-10 employees
Used weekly for less than 6 months
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Not bad.
The support team was able to get on the phone with us when we had problems. When the system did work, it was fast and easy.
Several of our team members had trouble with the system, such as it not registering a wireless mic, and problems with calls not coming in properly. The support team was helpful, but it took a lot of time for us to fix the issues.
Thanks for your feedback! We will notify support that a quicker response time would be helpful.
Ryan S.
Insurance, 51-200 employees
Used daily for less than 6 months
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More cold calls-
Click to call feature, local dial feature
If a prospect calls back, the call will drop.
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Marketing and Advertising, 1-10 employees
Used monthly for 1-2 years
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The features are great and affordable but the customer service is terrible. Not worth it to work with them. They are not on your side as a business owner.
The customer service was miserable to deal with. They will take your money and you'll never see it again.
Kyle G.
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I would refer business but only to Alex Man; I am in sales and understand what we all have to do to make the deal happen. Alex spent hrs with my collegue Maura and gave it his all to make the product work. Even though we didn't go with you I still hold Alex in high regards and anytime I hear a convo involving phone systems he is my go to person.
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Daniel A.
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Kixie offer a fantastic product, being web based it allows me to work from multiple locations. Kixie's integration with Pipedrive offers a seamless experience helping boost productivity. and sales workflow.
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Matt B.
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Oftentimes, working with a vendor on communication services is a frustrating experience. Not so with Kixie! The support team go out of their way to ensure their customers' satisfaction. Excellent service!
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Avery S.
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
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The benefits are that as a company we were able to use it very smoothly with the processes that we have implemented.
The product is great. Kixie makes it very user friendly!
I did not like the fact that trying to integrate it with my CRM seemed to be more difficult then necessary!
Christian G.
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We've used Kixie for over a year and it was instrumental in helping launch our insurance startup. Alex, our AM, was always helpful and responsive. I would recommend Kixie to any startup!
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Amber S.
Law Practice, 1-10 employees
Used weekly for less than 6 months
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This is easy to use for what the firm uses for: Powercall and coaching.
The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature.
Valentin F.
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