Kixie PowerCall Reviews - Page 4

Well basically I like four main things. 1- One is the integration that has with the CRM. It really works automatically. Once you hang up the information is recorded in the CRM. In other apps I found that there is a lag between this and not allways the information is sync with the right contact. There you become more worried for doing this than for making your calls. 2- The customer service...

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Is not something I don't like. If you could add in the beginnig of a voice mail the name of the person you are calling and add this to the recording voice mail would be awesome.

Local presence dialing, voicemail drop and being able to listen to recorded calls for training.

We have no complaints whatsoever. We love Kixie.

Loved the synced up logging feature of notes to the contact record in our Hubspot CRM. My team could complete a call/text/voicemail and the timestamp and notes from the correspondence were automatically added to the record. Helped keep us on the same page!

I am not sure that there was a downside other than getting a few stubborn team members to adopt it. Perhaps there could be more video tutorials to make it easy to onboard slow-adopters.

I do like how it easily integrates my CRM and works well in clarity and connectivity. The call recordings are a nice feature to go back and listen to for reminders or training of sales techniques.

The new updates made are necessary but sometime interfere with the productivity and flow function of my workday. The last update cost me many hours of technical support with known bugs in the release. I do not like the amount of refreshing that must occur to connect to my Pipdrive and I find it really frustrating that I lose at least on call per day. Typically its when I'm answering from the app.

This software is so easy to use. I mean, crazy easy. People want easy and this company has that in spades.

I can't think of a single thing I don't like about it. If I had one request it would just be for call transcription.

This product is very easy to use. I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

I don't have ANY cons to say about this product!

I love the fact that it is so easy to use and setup.

No complaints so far. Overall a great tool for making those important business calls.

Hi Dane, we're glad to hear you're enjoying Kixie! We are happy to have you as a customer, and appreciate you taking the time to share your feedback. Have a great day!

Kixie allows for a seamless process of making calls and tracking information. I am able to cold call a massive amount of clients with the ease of storing their info and seeing how to improve day in and day out. Tracked calls, call recordings, voicemail drops, etc. all made my life easier.

One thing I think can be improved upon is the functionality. From time to time the software glitches and is very slow.

Kixie’s Voicemail drop feature not only is unique but saves us a ton of time when prospecting. The ability to leave a perfect voicemail message every time provides great value. The fact that we can push one button an hang up and have the voicemail left seamlessly allows us to dramatically increase the number of calls we can make per day. And the sound quality of the calls is excellent.

Overall there are few cons in Kixie. I would like to see at some point the ability to be informed when somebody has listened to a voicemail that's been left. Other than that this is a solid program.

It is easy to use for all the team. No matter the computer literacy level of our users.

I sometimes need to go out of the software and reinstall to get the power dialer to show and work.

We had tinkered with a couple other similar products, but Kixie helped us pour fuel on the call fire we needed to reach out goals. It integrates pretty well with Hubspot, they are constantly updating (not a bad thing) and listen to feedback provided.

6 times of 10, the integration with Hubspot is a bit wonky.

The platform is very user-friendly and integrates with Salesforce seamlessly.

I cannot think of anything that needs to be improved. The software has been updated regularly.

SMS features are very helpful, voice quality over all very consistent, integrates well with Zoho. Custom voicemail drops are excellent feature

There are occasional outages but most are fixed quickly

User friendly, great support staff, and an overall great addition to increase client communication!

Improvements: the ability to favorite* messages to save important conversations

Hi Natasha! Thank you for your kind words about Kixie and for rating us 5 stars. We're thrilled to have you as a customer and we appreciate your feedback. We'll definitely keep your suggestion in mind for future product enhancements. Thanks again for choosing Kixie!

- Super easy to learn and use - Saves time dialing a number and human error - Eliminates headaches from squinting at my computer screen to get a phone number dialed correctly

When the dial is up, below where you type in the number is the name of the previous person you called. At first I was confused on who I was calling.

Takes the guess work out of organizing our incoming calls

Sometimes things happen to the software outside out control and we don't get notified

I love the Voice Mail drop, integration with Salesforce, and point and click dialing.

There are no cons. I'm completely satisfied

Thanks for the review, Matthew! We're very glad to hear you're completely satisfied with Kixie, and that you're saving money with us too! Have a great day!

It integration with my contact manager so I can 1-click dial the phone from my contact record, and record the call as well. The recording is stored with the notes of the call. Awesome!

We have had some challenges in set up and maintenance. However, as stated above, Alex Mann has been an great resource and have always been able to get things working properly! He is a life saver!

Thanks so much for the feedback! Our customers mean the world to us and we will continue to build features to help you sell more effectively!

How easily it integrates with our CRM. The systems easily communicate back and forth which makes our lives easier

Occasionally the calls will not go through or the user on the other end is unable to hear. A quick refresh and things are good to go again

PowerDialer, SMS Templates, Voicemail Dropping, Simplicity and functionality of integrations with HubSpot, etc.

Phone app gets the job done on the fly, but far from perfect

User friendly and intuitive, little training required, easily compatible with CRM systems, ability to listen to others calls for training purposes, easy to set up call flows, transfer between departments, and set up 3 way calls, also offers easy to use texting feature.

There was nothing glaring I saw needed improvement. If I had to suggest something it would be additional texting capabilities (text to multiple users at once, like a chat group, and ability to attach pictures, read receipts).

This is a great app with excellent Pipedrive integration. This saves me time, generates more responses, and allows me to watch employee activities in greater detail

layout is a bit odd for texting, but i got used to it

Hi Brad, thank you for your feedback! We're glad to hear you're getting a lot of value from our Pipedrive integration and our other advanced features.

Local Presence, SMS Texting Feature, Mobile App, CRM Integration.

Call log on my phone app isn't organised in order. (Android User)