Kixie PowerCall Reviews - Page 5

Integration with HubSpot is solid. The product works consistently with no issues

It can be tricky to setup - but support gets you through it. In fairness, the process is complex (not the software but the actual business case.

Easy to use, good integration, and features work well

Overall satisfied with the product - it does what it’s supposed to do

Hi Scott, thank you for leaving a review. We're glad to hear that you're satisfied with the Kixie PowerCall platform. Have a great day!

I like that it connects to our CRM and logs calls, giving our Sales staff more time to focus on calls and sales.

The old design, I prefer the new design and simplicity.

very easy to use and manage and to keep record very easily.

I didn't really find any problems with this at all.

Thanks for the feedback!

The feautures that are most impactful are the auto dialing and call recordings, these also me to run my business more effectively and efficiently.

Integration with my exisitng business process was simple, quick, and easy. There are no products that are difficult to use .

It does everything we need and the power dialer is beyond what I could have imagined for sales workflows and instant lead calls! Also the team that helped us get started was over the top enthusiastic, knowledgeable, and helpful.

None. There's literally nothing bad about it.

We moved because it connects to out CRM.

There have been some bugs in the API with the CRM, but that could have been on the CRM side. It was fixed with Kixie's help

very fast and easy to use, many capabilities and functions.

no complaints this platform is the best ever

How intuitive it is and how much data is available

Some of the calls being made do not get recorded.

Great experience. Very easy to use the system for calls, as well as sending SMS & Voicemail templates. Cool automation integrations with HubSpot.

Integrations with marketing analytics are missing. To be able to track performance from marketing campaigns and see CPA for every call.

Tech Support were quick to reply to me and resolve a minor issue I had. The API is easy to use.

Nothing sticks out as far as a con honestly. The only issue I've encountered was resolved within a day of bringing it to Kixie's help desk/tech support

No pros were added to this review

Do NOT purchase this software. Kixie has deployed predatory business practices such as disallowing subscription cancellation and having a zero refund policy - even for mistaken purchases. They don't operate ethically, and they don't have your best interest in mind.

Kixie increased outbound dialing and voicemail messaging capabilities. Our team's outbound capability has increased dramatically since integrating kixie and salesforce

ability to view voicemail box. I am not finding a direct option to view missed voicemail messages.

I love the click to call feature, very easy to use and we are integrated with Zoho.

To this point I have honestly not had any issues, The process to integrate with Zoho was very easy.

it's easy to use to train employees on, it's beneficial to the company to get through double the calls in a day

It's sometimes slow when dialing, also would like if it would inform that the calls are being recorded

The ease of use and integration with our CRM.

Downtime is detrimental to our business. Seems like the downtime is happening less frequently however.

We loved that it was easy to use and very economic.

For us it didn't work, due to our specific use case, we weren't able to make this work. So if you are looking for more options in the Texting side of your business, get with their support experts and see how well they can accommodate what you want. Don't try to make it work yourself, we learned that the hard way.

Hi Nuri, we're sorry to hear that Kixie didn't work out for you. Thank you for taking the time to leave a positive review anyway! Kixie has a lot of texting features, but of course no single software is going to work for every use case. We hope you found a solution that works for you, and if your use case ever changes we hope to earn your business again. Have a wonderful day!

I like the ease of use of the platform and the customer service is very attentive.

Numbers have to be manually checked on a regular basis to ensure spam likely is not on the caller id

Quick easy dialer and disposition is simple and easy to use

There are none that I can complain about it

It's easy to use and navigate. Extremely useful tool & integrations.

There isn't much i can say negatively about Kixie

The seem less progression of the sales process

Easier tasking function may help, but still simple

I like that it is very simple to use and that we were up and running within minutes. I also like that they let me use the software for a week before deciding. Great team and customer service.

Sometimes there is a glitch here and there but all you have to do is uninstall and reinstall.

That we have local presence when dialing other area codes

not being able to intergrate with Lead Perfection

Hi Sherri, thank you for your feedback! We're glad to hear that your call answer rate has increased significantly with Kixie. Have a great day!