Kixie PowerCall Reviews - Page 7

It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. Customer Support is very helpful.

Occasionally I have to restart because I get logged out but that typically happens if I go long periods without daily use.

That it's easy to use, that everything gets recorded so if there's an issue you can always go back and listen to the call

sometimes you loose service or the call drops. But not a big deal.

Hi Natalie, thank you for your feedback! We're glad to hear that call recordings are making your life easier. Have a great day!

The futures that I most like is being able to be on the run meaning being able to access your account on you phone or tablet to keep track of your calls. It was easy to get started and easy to use.

That it was a new tool to get started with but best thing that ever happened to me.

This product is super easy to use, working in a call center speed of calls is very important and Kixie has increased my call volume.

I really cant find any flaws with this software, We love it !

Great Integration with Hubspot and area code matching is great.

Too many updates Sometimes PowerCall goes down during updates

Quickly deployed solution to our team. Kixie Hubspot integration aligns contacts, call and SMS logging, local presence, and live call coaching ability!

Nothing currently... 6 months in and still going strong.

The ease of having it all linked together with all my devices.

nothing really, I actually enjoy the whole software.

Thanks for the feedback!

very easy to use. you can also set up your voicemail and leave recorded voice messages .this is best program i have ever used.

sometimes there are call drops or what not and when i dial and ext you have to except it before it dials the ext.

Kixie works great with my CRM click the icon and it dials and records my conversations to the CRM. And I can also text and have templates set up to text.

None better then anything else I have used

is really ease to use reporting is fast

i would really like the features of a dialer

Kixie's dialer integration is simple, easy-to-use, and intuitive. We use it to connect to our CRM, HubSpot. Call recordings get attached right to the record. Amazing!!

Can't think of anything - it's really great, simple software.

This product is easy to use, and integrates well with other software. Customers service is quick to respond when asked questions/for help.

Occasionally there can be a 'lag' from the time of initiating a call, and when the call actually starts ringing.

We use a CRM that has a calling feature built in, but does not give the ability to do voicemail drops, texting, or call recording. We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a voicemail and send a text without having to wait for the voicemail to finish. The automatic call recording is amazing well.

The only thing I would change about it is if the text and voicemail could both go out at the same time with the click of one button rather than two

Kixie integrates perfectly with our CRM and has a great UI.

There have been a few outages, but they are resolved by Kixie immediately.

Kixie support has been great. It has helped me eliminate other softwares and just use Kixie for calls, automation and keeping track of customers. Its pretty much plug and play but during the onboarding call is where kixie won me over. Thanks to [SENSITIVE CONTENT HIDDEN].. Youre the Mann for opening up my eyes to more possibilities with this software. Thanks!

campaign email / txt automation. All new leads from fb are entered as a deal vs a lead. Quarterly billing vs m2m

It's helps you power through calls and tasks quickly and with ease. It integrates well into our CRM Allows you to track your teams calls, SMS's, productivity, and overall progress. I love that I can jump in on a call and help a team member out. If my line is busy people can leave a VM or SMS and it pops right up!

it takes a little bit to get all your templates set up, but once you are done... it makes life so easy. At this time there is no email template through kixie but it goes straight into your CRM.

I like this product bc it is easier to use.

seems having issues with my microphone on my headset .

Very simple to use- love the ease of dialing through the CRM

Improvement on ease of internal transfer

Hi Debbie, thank you for the kind words! We're happy you're enjoying the product and our integration with your CRM!

Quick and easy integration with our system... to automatically send text messages to users!

No issues that I have come across so far.

Thanks for the feedback!

The software is not resulting to any error messages or unlike other dialer that sometimes you need to close and relaunch the application before it works. this is different. it is really a new version as you will never ever encounter any problems using it. ot is really advisable and recommended to hard working sales people.

it does not have any sms capability. it is great but even better if you can put an sms capability because sometimes we need sms too even at work.

Calling integration, detailed lead fields, thorough follow up and presentation options with flex

None that matters for my use. Some hang ups or slow connections at times but passable

We can dial our customers at the click of a button. Kixie also syncs nicely with our Zoho CRM so we can have all conversations recorded under each customer. The text feature is also wonderful and effective with reaching customers and receiving Google Review feedback from them.

I had a hard time starting/learning to use the software. I also didn't like at first the fact that I felt like I had to have a UBS headset and be glued to my desk.

I love using Kixie for my team and I. Kixie integrates with much other software which makes it very easy to link things together. Highly Recommended!

I don't like it when it logs me out from my other devices when I use it with my other device.