Lync Online Features

Lync Online

Lync Online is now Skype for Business

4.47/5 (2,423 reviews)

Lync Online Feature Summary

  • Real-time presence information
  • Voice calls through computer to other Lync or Skype users
  • Participate in Lync conference even with non Lync users
  • Online presentations screen-sharing

Communications Feature Comparison

Most popular features of all Communications apps

API (115 other apps)
Activity Dashboard (49 other apps)
Automatic Notifications (40 other apps)
CRM Integration (54 other apps)
Call Monitoring (47 other apps)
Call Recording (71 other apps)
Call Reporting (45 other apps)
Call Routing (51 other apps)
Call Transfer (54 other apps)
Caller ID (51 other apps)
Chat (64 other apps)
Conferencing (61 other apps)
Instant Messaging (49 other apps)
Live / Video Conferencing (44 other apps)
Monitoring (44 other apps)
Receiving (40 other apps)
Reporting & Statistics (41 other apps)
SMS Integration (36 other apps)
Third Party Integration (59 other apps)
Voice Mail (47 other apps)

Competitor Feature Comparison

API
Collaboration Tools
Instant Messaging
Live / Video Conferencing
Two-Way Audio & Video
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API
Collaboration Tools
Instant Messaging
Live / Video Conferencing
Two-Way Audio & Video
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Lync Online Feature Reviews

25 reviewers had the following to say about Lync Online's features:

Mohammed Sijarrey

Verified Reviewer

For work purpses only

2018-06-06

Pros

Voice and video calls.

Cons

Somehow, you can easily lose track of your notifications.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Yusmelys Lopez

I have had good experience with Microsoft Teams since Access to Word documents, Excel, PowerPoint

2018-05-08

Among its benefits allows members of a work team to see, integrate and can access work projects so that everyone stays informed and offers chats for the most current equipment, with audio and video calls on mobile devices and use Artificial Intelligence to help teams stay informed and complete their tasks.

Pros

I like it because beyond allowing one-on-one or one-to-one instant communication, Microsoft Teams promotes connection and simple conversation to help people raise awareness about shared work

Cons

I like the whole tool as security and continuous communication are the pillars with which Microsoft Teams was developed, because Microsoft knows better than anyone the security needs of ICT and compliance of companies from the small to the largest

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Office 365 users will like this software

2018-06-01

Pros

It also supports third party plugins.

Cons

Though the software in itself is nice and easy to use, there isn't much new to this product for it be called unique or incomparable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Marina Takahashi

Microsoft Teams Review

2018-09-05

Not the greatest. My company used slack for the longest time and then switched to Teams and I miss slack so much :(

Pros

You can sync your Microsoft Outlook with Teams so you can have conference calls within Teams.

Cons

It is not user-friendly; Activity and Chat and Teams channels are confusing because everything goes through Activity in the end so you get alerted multiple times for the same thing.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Communication between team members for work

2018-07-03

Pros

I like that this software offers messaging, video conferencing and screen sharing all in the same app.

Cons

I wish that when a conference call was beginning a notification banner would show on my desktop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Microsoft Teams - Collaborative notes, files and chat

2018-04-17

Chat, meetings, files collaboration, integration with SharePoint and OneDrive.

Pros

Microsoft Teams allows users to collaborate on notes, chat easily and share files.

Cons

We have found no issue with Teams at all, but you need to check where it's at with regard to what data is automatically backed up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
ABHISHEK SHAH

Microsoft team has proved a very reliable communication software for our team to move things around

2018-04-25

Team collaboration, Quick project turn arounds.

Pros

Live chat, group chat, possibility of reducing the use of emails, voice calls etc has been helpful to the team

Cons

File sharing is something that our team needs to explore. Other than that the software did not show any faults.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Hughes

Improving Communication for Our Remote Team

2018-09-11

We can easily chat in private or group conversations.

Pros

I especially like how easy it is to start instant meetings by audio or video call and share screens or files.

Cons

I get notifications for chat and group messages but haven't found a way to get notified for messages in channels, so I've inadvertently missed some important messages.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Great features to stay connected with an entire team

2018-04-22

Pros

The connectivity options are great - calls, video chats, chat, screen share, group chats.

Cons

The UI is a bit outdated and not super updated compared to other tools like Slack.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ankit Shukla

Excellent software for communication

2018-05-31

Pros

Search contacts are easy 4. We can create a team of people and share it different groups within the organization for communication.

Cons

I will not recommend it for video conferencing because i faced lot of issues where call is getting crashed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 1001-5000 employees)

Good way to collaborate with the project teams

2018-04-09

Pros

Easy to use, chat, do calls and create groups to interact with project teams.

Cons

The only problem I faced is setting up my multiple teams on mobile device.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rajana Kapur

Organize a teleconference is not a problem for us now!

2018-01-31

Pros

The program provides an opportunity to organize video conferences in HD, send files, share the desktop, which is very convenient during meetings.

Cons

It was not easy to configure the integration of the application with e-mail, but we coped and now enjoy all the benefits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Libby Kielb

Software trying to compete with Slack, but not a good.

2018-01-23

Easily communicate with remote co-workers, make calls.

Pros

Also really like that you can make a call right in Teams, and even share your screen with other co-workers.

Cons

It's also hard to back and forth between group messages and personal messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Microsoft Team is the best tool for communication

2018-05-05

More collaborations; good integration between almost all the Microsoft products.

Pros

This is part of Microsoft office 365; Team is a great tool, it has features like chatting, video conferencing, file sharing, different instances for different business processes/activity. Can be used for collaboration with Internal and external.

Cons

There are so many great features, it is very hard to find negatives; Microsoft did lots of accusations, it has similar products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy Wright

Moved to Office 365 for email, SharePoint and onedrive

2017-05-18

Pros

Ability to collaborate with clients on SharePoint without the same browser restrictions as we had with prior version of SharePoint

Cons

Need to use a third party tool to integrate Outlook at SharePoint

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Victor Au Yeung

Great addition to the Microsoft family

2018-07-02

Pros

Allows for collaboration, quick on the fly meetings and conference calls.

Cons

Limited ability in the web app. Cannot screen share using the web app. Notes has less features as well on the web app. Any meeting notes taken during the meeting cannot be exported. You must rejoin the meeting to see the notes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna Mullikin

Could be better

2018-04-14

Pros

The chat feature is mediocre.

Cons

Wish the chat feature had sounds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Michelle Carlson

Great product with deep integration with O365

2018-08-06

Most of them are in different buildings on campus and we can collaborate within one spot and make sure everyone is up-to-date without having to resort to email strings or scheduling a video conference.

Pros

We've used a multitude of chat clients in the past, but this really goes past just a chat client.

Cons

It is generally easy to use, but its deeper features (OneDrive integration, AD integrations, etc) can be a little harder to get your arms around if you're not a tech-head.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd Gibbon

Too clunky

2018-09-14

Pros

Lots of options. This should be the complete package.

Cons

I wanted to use this product as a complete business solution to managing files and having conference calls etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruben Albornoz

Microsoft Teams', seeks to facilitate the internal communication of companies, between work teams

2018-04-10

Pros

.), but also with the commercial email Outlook, the Sharepoint collaboration platform, the network social network for Yammer organizations and Skype for Business video calls.

Cons

It is only available in 19 languages and in 181 countries. The chat experience offers private conversations, but they are visible to all collaborators, who can access several teams, participating simultaneously in several projects

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Michel Alexander Aguirre leon

It allows me to have a common space for team work by video or group or individual voice sessions.

2018-03-07

It allows me to communicate instantaneously one by one, or one by several colleagues, it allows me to have a simple conversation to help people to raise awareness about shared work, and allows me to see, integrate and access the members of my work group.

Pros

You can participate by voice and video conference

Cons

You can not re-create a channel name that previously existed, the list of workspaces is not sorted alphabetically and the profile image can not be saved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony Briceño

Great tool to communicate fluently with the team

2018-06-07

Pros

-Supports audio and video calls. -Can create channels to group people.

Cons

-Nothing that I could think, this product suits very well with the team members and makes the communication very easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Traverso

Efficient method of communication between co-workers

2018-05-22

Ease of communication with coworkers and reduces clutter that you get with email

Pros

The audio and video calls that can be initiated within the app provides convenience and a record of the activity.

Cons

I wish notifications can be easily managed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dino Berardelli

Verified Reviewer

Office 365 Value

2018-08-22

Pros

Everything also syncs automatically. One drive works great and the office online apps integrate nicely.

Cons

Currently not hosted in country, and when you call the support desk, you always deal with someone new that is not in Country, so cannot always solve the issue immediately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Mohan Talluri

Good but not a great for collaboration

2018-08-22

With all the additional integrations its definitely a bigger bang for buck

Pros

Additionally it has easy integration with lot of 3rd party tools unlike slack.

Cons

The software is sometimes slow and does not notify new activity properly.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more