Lync Online Features

Lync Online

Lync Online is now Skype for Business

4.51/5 (3,915 reviews)

Lync Online Feature Summary

  • Real-time presence information
  • Voice calls through computer to other Lync or Skype users
  • Participate in Lync conference even with non Lync users
  • Online presentations screen-sharing

Communications Feature Comparison

Most popular features of all Communications apps

API (122 other apps)
Activity Dashboard (55 other apps)
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CRM Integration (56 other apps)
Call Monitoring (51 other apps)
Call Recording (75 other apps)
Call Reporting (48 other apps)
Call Routing (55 other apps)
Call Transfer (55 other apps)
Caller ID (54 other apps)
Chat (69 other apps)
Conferencing (65 other apps)
Instant Messaging (53 other apps)
Live / Video Conferencing (46 other apps)
Monitoring (49 other apps)
Receiving (47 other apps)
Reporting & Statistics (49 other apps)
SMS Integration (44 other apps)
Third Party Integration (66 other apps)
Voice Mail (48 other apps)

Competitor Feature Comparison

API
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Instant Messaging
Live / Video Conferencing
Two-Way Audio & Video
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API
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Instant Messaging
Live / Video Conferencing
Two-Way Audio & Video
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Lync Online Feature Reviews

25 reviewers had the following to say about Lync Online's features:

Anonymous
(Marketing and Advertising company, 1-10 employees)

MS Teams Is Fantastic!

2018-11-05

Real time communications. Chat, Call, Video, Team Meetings, File Shares, Recorded Sessions, Mobile Apps.

Pros

With MS Teams collaboration and messaging are made easy.

Cons

Sometime difficult use multiple monitors. It could have better screen management in those cases.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohammed Sijarrey

Verified Reviewer

For work purpses only

2018-06-06

Pros

Voice and video calls.

Cons

Somehow, you can easily lose track of your notifications.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Yusmelys Lopez

I have had good experience with Microsoft Teams since Access to Word documents, Excel, PowerPoint

2018-05-08

Among its benefits allows members of a work team to see, integrate and can access work projects so that everyone stays informed and offers chats for the most current equipment, with audio and video calls on mobile devices and use Artificial Intelligence to help teams stay informed and complete their tasks.

Pros

I like it because beyond allowing one-on-one or one-to-one instant communication, Microsoft Teams promotes connection and simple conversation to help people raise awareness about shared work

Cons

I like the whole tool as security and continuous communication are the pillars with which Microsoft Teams was developed, because Microsoft knows better than anyone the security needs of ICT and compliance of companies from the small to the largest

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Office 365 users will like this software

2018-06-01

Pros

It also supports third party plugins.

Cons

Though the software in itself is nice and easy to use, there isn't much new to this product for it be called unique or incomparable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Marina Takahashi

Microsoft Teams Review

2018-09-05

Not the greatest. My company used slack for the longest time and then switched to Teams and I miss slack so much :(

Pros

You can sync your Microsoft Outlook with Teams so you can have conference calls within Teams.

Cons

It is not user-friendly; Activity and Chat and Teams channels are confusing because everything goes through Activity in the end so you get alerted multiple times for the same thing.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Microsoft Teams - Collaborative notes, files and chat

2018-04-17

Chat, meetings, files collaboration, integration with SharePoint and OneDrive.

Pros

Microsoft Teams allows users to collaborate on notes, chat easily and share files.

Cons

We have found no issue with Teams at all, but you need to check where it's at with regard to what data is automatically backed up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Communication between team members for work

2018-07-03

Pros

I like that this software offers messaging, video conferencing and screen sharing all in the same app.

Cons

I wish that when a conference call was beginning a notification banner would show on my desktop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 10001+ employees)

All in one tool for enterprise companies

2018-10-03

Great tool. Easy to use.

Pros

I can take notes, conference call, video chat, etc insted of opening multiple apps

Cons

Wish there is a way to have Teams not rrack everything. It looks like it will log everything as one continuous log

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Events Services company, 11-50 employees)

Office 365 Cloud-Based Software Is Amazing

2018-10-21

I love how I can call someone out with the @ symbol in an Outlook e-mail and it automatically populates that person’s e-mail adddress in the To field.

Pros

Also, I love the OneDrive integration. It really makes interoffice collaboration a breeze!

Cons

Unless you load the actual software programs onto your computer, if the Internet goes down, you won’t be able to work. And, I have satellite Internet, so, for me, this can become an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
ABHISHEK SHAH

Microsoft team has proved a very reliable communication software for our team to move things around

2018-04-25

Team collaboration, Quick project turn arounds.

Pros

Live chat, group chat, possibility of reducing the use of emails, voice calls etc has been helpful to the team

Cons

File sharing is something that our team needs to explore. Other than that the software did not show any faults.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Hughes

Improving Communication for Our Remote Team

2018-09-11

We can easily chat in private or group conversations.

Pros

I especially like how easy it is to start instant meetings by audio or video call and share screens or files.

Cons

I get notifications for chat and group messages but haven't found a way to get notified for messages in channels, so I've inadvertently missed some important messages.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 501-1000 employees)

Quick chat in organization

2018-10-31

You can create local groups and chat in group.

Pros

File sharing, Call option and chat recording are the few quick feature that are really good.

Cons

So far happy with Microsoft teams - I am not feeling any limitation in app so far

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Great features to stay connected with an entire team

2018-04-22

Pros

The connectivity options are great - calls, video chats, chat, screen share, group chats.

Cons

The UI is a bit outdated and not super updated compared to other tools like Slack.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Rashmi .

Good communication channel

2018-11-08

Good communication channel

Pros

It provide lots of good feature like video call, audio call, sharing files with very ease.

Cons

Also, it's mobile app is heavy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ankit Shukla

Excellent software for communication

2018-05-31

Pros

Search contacts are easy 4. We can create a team of people and share it different groups within the organization for communication.

Cons

I will not recommend it for video conferencing because i faced lot of issues where call is getting crashed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 1001-5000 employees)

Good way to collaborate with the project teams

2018-04-09

Pros

Easy to use, chat, do calls and create groups to interact with project teams.

Cons

The only problem I faced is setting up my multiple teams on mobile device.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Libby Kielb

Software trying to compete with Slack, but not a good.

2018-01-23

Easily communicate with remote co-workers, make calls.

Pros

Also really like that you can make a call right in Teams, and even share your screen with other co-workers.

Cons

It's also hard to back and forth between group messages and personal messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 10001+ employees)

Different from and better than slack

2018-11-06

Pros

It's a great chat tool and has build in gif integration.

Cons

It's not as intuitive as you'd hope for a chat client.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Microsoft Team is the best tool for communication

2018-05-05

More collaborations; good integration between almost all the Microsoft products.

Pros

This is part of Microsoft office 365; Team is a great tool, it has features like chatting, video conferencing, file sharing, different instances for different business processes/activity. Can be used for collaboration with Internal and external.

Cons

There are so many great features, it is very hard to find negatives; Microsoft did lots of accusations, it has similar products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rajana Kapur

Organize a teleconference is not a problem for us now!

2018-01-31

Pros

The program provides an opportunity to organize video conferences in HD, send files, share the desktop, which is very convenient during meetings.

Cons

It was not easy to configure the integration of the application with e-mail, but we coped and now enjoy all the benefits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shalinee Singh

best communication tool which increases your team works with no information loss

2018-10-06

good Office 365 package for quality work

Pros

It also provides lots of functionality like audio call, video call, file sharing etc.

Cons

And another problem is that if some of your message don't go through then it will not retry sending that again but it will left them with just a warning sign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gaurav Yadav

Great component of Office 365

2018-10-10

Pros

It also provides lots of great functionality like video call, audio call, file sharing.

Cons

It would be much better if they have lighter desktop and mobile app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg Gawthrop

Office 365 - My thoughts

2018-10-17

Easy organization with Office . . allowing my self to review and keep clients in line for call back , follow up or even letting them be sunseted.

Pros

I like there latest use upgrades . . much easier to review mail and send.

Cons

This would be great because it allows you to keep the mail open while taking a call and coming back to it later.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Waleed Ahmad

Slack killer for office 365 subscribers

2018-10-14

Teams is the number one collaboration tool for office 365 subscribers. Clearly saves us lots of time hope the bugs are fixed.

Pros

Of course, the global availability of the app and necessary features like chat, calls, etc are useful too.

Cons

The desktop version crashes so much on not only my PC but also of my colleagues. The video call is, well, subpar with the standards even on good networks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy Wright

Moved to Office 365 for email, SharePoint and onedrive

2017-05-18

Pros

Ability to collaborate with clients on SharePoint without the same browser restrictions as we had with prior version of SharePoint

Cons

Need to use a third party tool to integrate Outlook at SharePoint

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more