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Mailform vs PackageX Mailroom Comparison

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Overview

Mailform is an online mailing solution that enables users to print and mail documents via USPS, offering integration with...

PackageX Mailroom is the digital mailroom software built for smart teams. We are trusted by WeWork in 100+ cities worldwide...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

142

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

34

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.3

5

4

3

2

1

13

11

1

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Its easy to use and understand, doesn't take long to load and is very satisfied, Used Mailform to send some tax documents. Great design, reliable service, and I didn't even need an account.
I think it is very friendly user, with good categories that speed up the searching process and quickly give a overall view of software solution in order to create a comparisson.
I was really glad to be able to send post cards and letters while abroad. I had a great experience.

Pros

Very good 'close the loop' case. It feels great to know that, as a customer, I am being heard by you all.
The scanning feature is very nice and smooth to use. The UI also to find pre-scanned names is very comfortable.
Icons are helpful of packages allocated per member, info included on home screen is great for each individual.

Cons

I would hate to give a negative review over a product that I am unsure of ever using. I mean I probably did use it because in this day and age computers know more about us than we do.
Mailform.io did ultimately refund me for this mistake, but it was disappointing I couldn't trust that the document would make it as needed.
Nothing in particular, sometimes, it seems to be lagging. One time, I believed the recipient received a document too late.

Cons

Sometimes notifications have been sent to the wrong person accidentally.
The inability to delete or cancel packages on the mobile app and the incongruencies from the website to the app.
The photograph of the address label and barcode is occasionally blurred (probably operator error). I also must cut the weekly database update into four 1,000 count records before updating the system.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features18
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Batch Processing
  • Bulk Send
  • Chat/Messaging
  • Client Portal
  • Communication Management
  • Contact Database
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Direct Mail Management
  • Duplicate Management
  • Electronic Signature
  • Incident Management
  • Intelligent Mail Support
  • Invoice Management
  • Job Management
  • Labeling
  • Live Chat
  • Location Tracking
  • Mobile Access
  • PDF Conversion
  • Package Tracking
  • Print Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Notifications
  • Reminders
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Signature Capture
  • Status Tracking
  • Third Party Integrations
  • Total features29
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Batch Processing
  • Bulk Send
  • Chat/Messaging
  • Client Portal
  • Communication Management
  • Contact Database
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Direct Mail Management
  • Duplicate Management
  • Electronic Signature
  • Incident Management
  • Intelligent Mail Support
  • Invoice Management
  • Job Management
  • Labeling
  • Live Chat
  • Location Tracking
  • Mobile Access
  • PDF Conversion
  • Package Tracking
  • Print Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Notifications
  • Reminders
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Signature Capture
  • Status Tracking
  • Third Party Integrations

Integrations

  • Total integrations12
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Mailform vs. PackageX Mailroom

See how Mailform and PackageX Mailroom stack up against each other by comparing features, pricing, ratings, integrations, security & more.