Mailgun Features

Mailgun

Transactional email API service for developers

4.47/5 (93 reviews)

Mailgun Feature Summary

  • Batch sending
  • Scheduled delivery
  • Unsubscribe handling
  • Complaint handling
  • Bounce handling
  • Advanced message handling
  • Intelligent routing/forwarding
  • Spam filtering
  • Detailed email & event tracking
  • Geo & link performance
  • Detailed logs & analytics reporting
  • Client & device tracking data
  • Event webhooks & API
  • Dynamic queueing
  • White-labeled domains
  • Simple API's
  • Template variables
  • IP allocation management
  • Personalization
  • A/B testing using tags

Competitor Feature Comparison

A/B Testing
API
Campaign Analysis
Campaign Management
Campaign Scheduling
Campaign Segmentation
Click Tracking
Contact Management
Content Management
Custom Fields
Customer Segmentation
Customizable Templates
Drag & Drop Interface
Email Distribution
Email Marketing Management
Email Templates
Email Tracking
Real Time Analytics
Real Time Data
Receiving
Reporting & Statistics
Rich Text Editor
Subscription Management
Template Management
Unsubscribe Database
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A/B Testing
API
Campaign Analysis
Campaign Management
Campaign Scheduling
Campaign Segmentation
Click Tracking
Contact Management
Content Management
Custom Fields
Customer Segmentation
Customizable Templates
Drag & Drop Interface
Email Distribution
Email Marketing Management
Email Templates
Email Tracking
Real Time Analytics
Real Time Data
Receiving
Reporting & Statistics
Rich Text Editor
Subscription Management
Template Management
Unsubscribe Database
Visit WebsiteCompare App
A/B Testing
API
Campaign Analysis
Campaign Management
Campaign Scheduling
Campaign Segmentation
Click Tracking
Contact Management
Content Management
Custom Fields
Customer Segmentation
Customizable Templates
Drag & Drop Interface
Email Distribution
Email Marketing Management
Email Templates
Email Tracking
Real Time Analytics
Real Time Data
Receiving
Reporting & Statistics
Rich Text Editor
Subscription Management
Template Management
Unsubscribe Database
Visit WebsiteCompare App

Mailgun Feature Reviews

25 reviewers had the following to say about Mailgun's features:

Florian Pfisterer

Great Email Service for Your Application Backend!

2017-08-11

Our entire backend runs all of its email communications through that service, its super reliable.

Pros

- easy to install and set up - great reliability - nice dashboard where you can check the details of every sent email - large free email volume plan!

Cons

Would be nice if it offered pre-designed email templates (created on their website) with CSS etc. which you could then call via the API with some custom values.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Prasquier

Great e-mailing gateway

2018-08-09

Pros

Onboarding is smooth and efficient Powerful API Zapier integration Nice dashboard Increased deliverability Generous free plan

Cons

I wish there was an option to receive notifications for each undeliverable e-mail

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Powerful email sending engine

2018-06-19

We were able to send newsletters to 15 000 addresses without risking to loose our company reputation as an email sender.

Pros

And we pay only for each 1000 mails we send, having the 10 000 first free. An API allows developpers to interact very easily with the Mailgun engine and all of it's features.

Cons

Mailgun admin area could be improved, as the statistics of user link clicks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lucas Pelton

Bare-bones but super reliable and easy to use.

2020-04-26

It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients.

Pros

Inbound mail processing with spam filter Free tier offers great sending limit SMTP and API integration for outbound messaging

Cons

This product doesn't offer any sort of backend mail building or sending functionality.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Head of Reporting - Mailgun (Information Technology and Services company, 5001-10000 employees)
Verified Reviewer

Easy to use, efficient deliverability and reputation management

2017-05-01

Pros

Amazing deliverability, reputation management, email validation, logs and analytics features.

Cons

Serves the purpose of email API, if you are looking for email templates and marketing automation, you may need to use third part tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Andrey Fedorov

Pretty solid transactional Email service

2018-05-11

Powerful API for transactional emails

Pros

They have a powerful API that enables you to send, receive and track email effectively.

Cons

I didn't like the reporting system as you can't have a customized report generated for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jax Williamson

Does what it needs to do

2018-10-01

We send out hundreds of thousands of notifications, updates, announcements, and alerts as part of the communication system we run.

Pros

Mailgun does it, with all the tracking that goes with it, from delivery status to spam reports, Mailgun provides the interface for managing all of it.

Cons

If you need it to do other things, well, it probably doesn't do that. But then why are you even looking for those things?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gonzalo Bonini

Finally, emails reaching their destination.

2019-04-30

Overall great value for the free tier, 10.000 emails for free plus great deliverability and integration, great for Wordpress users.

Pros

Something great for companies doing product research, I found their API easy to use and easy to integrate with my projects, Wordpress being the easiest: a plugin + an API key/secret.

Cons

Everything in Mailgun goes through their API, so if you need a Full UI alongside the API this might not be the best choice.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
James Gross

Fantastic as an email API

2018-05-04

Email API service

Pros

I love their API and SDKs made available.

Cons

Website could be made a little bit more modern. Lots of small text and small buttons, just needs a little work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Curtis

Great service with easy integration.

2019-09-05

First 10k emails through Mailgun are free, why not give it a try. Transactional outbound emails originating from Mailgun and are less likely to be blocked as spam.

Pros

Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included.

Cons

Extended log access is only available in more expensive plans.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ivan Collins

One of the best email marketing solutions price wise

2018-01-18

We send email marketing to our user base through Mailgun, monitor results, and save money when compared to other solutions that are more manual..

Pros

The UX is pretty solid and the reporting tools are nice.

Cons

Sometimes there are things in the report that don't make sense like an open rate dropping considerably one day and then back to normal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ankit Wasankar

Verified Reviewer

Better solution for transactional email sending

2016-01-24

Mailgun provides easy to use API support which makes it better competitor in mail service providers.

Pros

1. 10,000 emails per month in free account 2. Simple API support 3.

Cons

1. Lacks mobile version of email application, like Zohomail

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

One of the best SMTP/API mail integration solutions

2018-06-14

10,000 free emails a month, easy to use API, easy to integrate and send emails reliably.

Pros

Integrates easy with many services and plugins exist for many platforms (eg Wordpress). API is well documented.

Cons

While the Free tier of 10,000 emails a month is class leading, when you begin entering the paid tiers there are much cheaper alternatives available. Email validation service is pricey for what it is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Prateek Varma

Awesome product, and very easy integration

2017-12-05

I use MailGun for multiple projects, and all of them work just as they should. So far, regarding services i have no complaints.

Pros

The process to integrate SMTP APIs is easy, and fast to setup.

Cons

Maybe the pricing can get a bit better, there are companies that provide cheaper and similar services

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Héctor Aguilar

Need email notification support? This is the one

2018-11-04

Is easy to use, has great support and customer care is THE option for email notifications in your App/WebApp.

Pros

Supports integration with a lot of languages including PHP and Rails, we were able to use it in no time, They provide you with free mails monthly for when your startup is starting and is blazing fast, much better than connecting the app to a conventional email.

Cons

Nothing at all, hoping they can implement PWA notifications soon.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1-10 employees)

Reliable way to send email with a great and well documented API

2018-08-07

Pros

Mailgun has fulfilled all my email requirements and more - providing a reliable way to send and track emails, and a good API that support integration with many clients and languages.

Cons

The main limitation is that there is a single API key per account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James Davies

A quick solution for low-volume email delivery

2020-08-23

Mailgun has been key for us in deploying an email solution for our small business, especially because there are no upfront costs.

Pros

It's developer friendly, custiomisable, and initially totally free; all wrapped together in a neat UI.

Cons

Getting the Mailgun API integration up and running may be difficult for those without a programming background.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 11-50 employees)

Good software, but UI and delivery issues

2019-12-08

We use Mailgun to send automated emails for people who are registering on our site and to reset passwords.

Pros

Mailgun is an easy platform to automate sending mail. It is really nice that you can set up alias emails so that you don't have to share a personal email on a platform, but you also don't have to set up a new email account.

Cons

Some of the UI is still a little counter-intuitive.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg Russon

Mailgun is great!

2020-05-12

Overall I have been super satisfied with using Mailgun to handle all the mail processing from my website.

Pros

Mailgun has a great API and ability to configure just about anything you need when it comes to sending email.

Cons

Honestly, I haven't been able to find something that I haven't liked about using Mailgun. It is really a solid platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Quinn McLaughlin

BEWARE - no usable support until $350/mo tier

2019-11-22

However, the IP mailgun assigned me became blacklisted (probably from another sender's abuse) and I became unable to send mail. Even after upgrading to the $79 a month plan (compare to SendGrid $15 a month) there was no immediate help - apparently that is $350 a month.

Pros

It usually sends mail. API is straightforward.

Cons

Since they do not answer tickets for 48 hours you might not be able to send mail for 48 hours .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Petr Vavrik

The best mail sending service with free of charge plan.

2018-04-08

Best choice if you need to send mails over external SMTP services.

Pros

Fast delivering not only transactional emails. SMTP + API

Cons

Up to 5 domains only in a free plan (10000 mails per month).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Malhar Shah

Simple to setup and works great.

2017-08-09

Pros

Easy to setup, great docs, amazing cost and ease of implementation.

Cons

After installation everything works but Contact Us does not send messages to any mail address. Developer's support got also broken after first reply from Chuck.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Homenok

Robust SMTP API for your sites, with no comprimises

2019-04-27

We use Mailgun alongside other services such as Mandrill and SendGrid, depending on our clients needs for their site/app.

Pros

Mailgun has a really easy to implement API (for devs) with a bunch of different languages support like curl, PHP, Java, etc. - Within minutes, we were running the PHP API on our app, and sending out transactional emails.

Cons

It's worth noting that everything that operates through Mailgun is through API, unlike something like SendGrid which offers a full dashboard alongside their API.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Harpaul Singh

Best SMTP API available

2018-06-06

Pros

Mail-gun lets you handle all you send any number of email using a simple rest API, who intgration is available in almost the leading technologies.Let Developers to focus to business logic, as it handles email part itself.

Cons

Never found any con till day, but once we had an issue, one of e-mail address which was deactivated for a small span of time, it stopped working with mail gun. that might be some kind of bug may be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon Mushlin

Incredible Deliverability, Clean Platform, Success with MailGun!

2019-12-10

Super pleasant, great chat support, fast email support replies, always quick to help and communicate.

Pros

Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site.

Cons

I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more