Mailjet Reviews

Mailjet Reviews

Mailjet

The All-in-One Solution To Power Your Email

4.26/5 (34 reviews)
2,256     6,618

David Haddad

Verified Reviewer

Amateur, Not Knowledgeable Support. Unpolished App.

01/04/2016

I've used a dozen email-related services from mailchimp to mandrill to sendgrid, mailgun, sendwithus, persistiq, google apps, etc. Always found their support teams helpful and knowledgeable. Not with these guys. Irrelevant copy paste answers, repetitive questions, no understanding of safe email policies, arbitrary decision. Go ahead and try their service to experience this first hand ;-)

Pros

The idea of their tool is good. Merging transactional & marketing and letting you save newsletters

Cons

Really horrible customer service. Their team doesn't even understand the basics. App much clunkier on the inside than their website looks.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Anonymous
Manager (Farming company, 11-50 employees)
Verified Reviewer

Service technique incompétent et BUGS permanents. À ne pas conseiller aux professionels!

26/08/2015

Bugs fréquents et service technique incompétent et plus que lent pour offrir des solutions. Pas du tout proffessionels dans la communication et à ne pas conseiller pour une utilisation pro.

Pros

facile d'utilisation quand ça marche

Cons

Bugs permanent et pas de support technique. Le client est laissé à l'abandon et tampis pour lui si les bugs ne lui permettent pas d'envoyer ses campagnes.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
5 of 7 people found this review helpful
Helpful?   Yes   No
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