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mailparser.io vs BenchmarkONE Comparison

Overview

Mailparser is a web-based email processing app that allows you to pull any kind of data from incoming emails. You can easily...

BenchmarkONE (formerly Hatchbuck) is an integrated CRM, email marketing, and marketing automation tool for small businesses....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(32)

5

4

3

2

1

30

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

87

52

8

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I need to chip in, that the customer service is OUTSTANDING - I have NEVER experienced anything like it before, never ever.
Love the product, absolutely love their quick/efficient support team.
Such effective, friendly and easy to use, I really enjoy using it.

Pros

Lindsey has been so great and patient while we are setting up our systems and processes. Her training is easy to follow and Hatchbuck has been very user friendly and easy to train our staff.
Overall, a cool solution that is well worth its investment at a fraction of the price of competitors, and a friendly team to help navigate the first steps.
Excellent customer service and training - easy to use - great help features and video.

Cons

The very few times we detected it went down (5-8 times in two years), there was no notification to us as users and e-mails were lost forever.
Mailparser.io’s flexible integration and quick setup—and lack of desktop installation—ensure that the system itself can work for any company, regardless of size.
I have no idea what they have available now and I feel like I have caught the concept of the parsing (although I still wonder if I am missing some tips and tricks).

Cons

It was frustrating to have to create new templates since the old ones were rendered useless.
I find it difficult to search for multiple individuals at an organization. The CRM is set up to organize mostly by contacts and not by accounts, which can be a bit difficult.
The software gives you a number of alerts when you update your mailing list, and I’m often unclear about what they are telling me about my contacts.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features1
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Auto-Responders
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Contact Database
  • Contact Management
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Marketing
  • Pipeline Management
  • Pipeline Reports
  • Prioritizing
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Social Media Integration
  • Tagging
  • Task Management
  • Task Planning
  • Task Tracking
  • Third Party Integration
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Total features52
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Auto-Responders
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Contact Database
  • Contact Management
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Marketing
  • Pipeline Management
  • Pipeline Reports
  • Prioritizing
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Social Media Integration
  • Tagging
  • Task Management
  • Task Planning
  • Task Tracking
  • Third Party Integration
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms

Integrations

  • Total integrations13
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations46
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

mailparser.io vs. BenchmarkONE

See how mailparser.io and BenchmarkONE stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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