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FusionWorks

Unified communications & hosted VoIP from any device

FusionWorks Alternatives

How do FusionWorks alternatives compare?

Bitrix24 and GoToConnect stand out as its top competitors based on similarity, popularity and user reviews. When comparing FusionWorks to its top 100 alternatives, Slack has the highest rating, with GoToMeeting as the runner-up, and FusionWorks ranking 94th place. Slack has the most reviews with a total of 20,386, while FusionWorks has 2. Users say Slack tops the list for value for money followed by GoToMeeting, while FusionWorks comes in 93rd. Users also say Slack and GoToMeeting are the easiest to use, while FusionWorks takes 90th place.


What are the top 5 alternatives to FusionWorks?

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Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.8

5.0

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

33

358

42

features in common

33

features in common

Bitrix24's unique features

  • Team Management

  • Social Media Management

  • Website Integration

  • Customer Database

FusionWorks' unique features

  • Request Assignment

  • Fax Management

  • HIPAA Compliant

  • SMS Messaging

GoToConnect

4.5
(570)

The first-ever truly unified voice and video solution.

Pricing

Starting from

$19.95/month

Value for money

4.5

0.5

5.0

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

HF

Harvey F.

Jive is extremely cost competitive and willing to accommodate their clients' needs.

DG

Desiree G.

Total

32

87

42

features in common

32

features in common

GoToConnect's unique features

  • Survey/Poll Management

  • On-Demand Recording

  • Call Queues

  • Caller Profiles

FusionWorks' unique features

  • Microsoft Outlook Integration

  • Call Transfer

  • HIPAA Compliant

  • Communication Management

Freshcaller

3.9
(23)

Modern Phone System for customer support & sales

Pricing

Starting from

$15/month

Value for money

3.7

1.3

5.0

What users say about Freshcaller's value for money

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total

30

65

42

features in common

30

features in common

Freshcaller's unique features

  • Call Scripting

  • Dashboard

  • Caller Profiles

  • Call Queues

FusionWorks' unique features

  • Live Chat

  • Fax Management

  • HIPAA Compliant

  • Administrative Reporting

Nextiva

4.2
(178)

Simplifying Business Communication

Pricing

Starting from

$18.95/month

Value for money

4.0

1.0

5.0

What users say about Nextiva's value for money

Overall this product is well worth the money, especially if everyone in the office is working remotely, its easy very user friendly, and customer service has been helpful when needed.

HD

Heather D.

Was better than Intulse, the previous provider i was with, but still glitchy and more overpriced than the better software, Dialpad, which i'm happily using currently.

AR

Anonymous Reviewer

Total

31

82

42

features in common

31

features in common

Nextiva's unique features

  • Third Party Integrations

  • Performance Management

  • Call Queues

  • Customizable Reports

FusionWorks' unique features

  • Microsoft Outlook Integration

  • Communication Management

  • HIPAA Compliant

  • CRM

Dialpad

4.3
(409)

Cloud communications system for enterprises

Pricing

Starting from

$15

Value for money

4.4

0.6

5.0

What users say about Dialpad's value for money

Great service, great price, great support. I would recommend staying away from their desk phones as much as possible, but using the app has helped move our legacy organization into the 21st century.

MR

Mike R.

The value is great for what you pay. We appreciate the pricing as we are a smaller company.

KB

Kate B.

Total

31

82

42

features in common

31

features in common

Dialpad's unique features

  • Speech Recognition

  • Natural Language Processing

  • Call Conferencing

  • Call Scheduling

FusionWorks' unique features

  • Microsoft Outlook Integration

  • File Sharing

  • HIPAA Compliant

  • Help Desk Management

Ring4

4.5
(14)

Second phone number app for texting and calling

Pricing

Starting from

$9.99/month

Value for money

4.5

0.5

5.0

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

MR

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

RH

Rochae H.

Total

18

46

42

features in common

18

features in common

Ring4's unique features

  • Virtual Extensions

  • HD Audio

  • Anti Spam

  • Caller ID

FusionWorks' unique features

  • Chat/Messaging

  • Fax Management

  • Ring Groups

  • Training Management

CloudTalk

4.6
(201)

Cloud-based call center software for sales and support teams

Pricing

Starting from

$20/month

Value for money

4.4

0.6

5.0

What users say about CloudTalk's value for money

Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it.

MP

Michaela P.

Easy to onboard and setup, easy to use and very cost effective license pricing. Does not charge for incoming calls like it's competitors do.

SD

Simon D.

Total

33

140

42

features in common

33

features in common

CloudTalk's unique features

  • Campaign Management

  • File Transfer

  • Conversion Tracking

  • By-Extension Reporting

FusionWorks' unique features

  • Multi-User Collaboration

  • HIPAA Compliant

  • Live Chat

  • SMS Messaging

Spoke Phone

4.7
(41)

Turn mobile phones into a cloud business phone system / PBX.

Pricing

Starting from

$99/month

Value for money

4.7

0.3

5.0

What users say about Spoke Phone's value for money

Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.

SD

Stacey D.

Somehow it does all of this at a very reasonable price with excellent customer service.

TJ

Tim J.

Total

20

46

42

features in common

20

features in common

Spoke Phone's unique features

  • API

  • Caller ID

  • Multiple Scripts

  • Call Queues

FusionWorks' unique features

  • Conferencing

  • HIPAA Compliant

  • Virtual Call Center

  • Multi-User Collaboration

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Pricing

Value for money

4.6

0.4

5.0

What users say about InfoFlo's value for money

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

A cost effective and simple solution to my problem.

Martin C.

Total

25

126

42

features in common

25

features in common

InfoFlo's unique features

  • Client Management

  • Appointment Scheduling

  • Conversion Tracking

  • Asset Management

FusionWorks' unique features

  • Communication Management

  • Multi-User Collaboration

  • Call Transfer

  • Collaboration Tools

Zadarma

3.7
(32)

Business phone system for companies of all sizes

Pricing

Starting from

$5/month

Value for money

3.7

1.3

5.0

What users say about Zadarma's value for money

With Zadarma we got an amazing solution for a very attractive price. It’s seems like there’s nothing their service cannot do.

AR

Anonymous Reviewer

SMS delivery was not working and they refused to refund.

AR

Anonymous Reviewer

Total

23

52

42

features in common

23

features in common

Zadarma's unique features

  • Computer Telephony Integration

  • Lead Management

  • Workflow Management

  • Call Scripting

FusionWorks' unique features

  • Collaboration Tools

  • Live Chat

  • Request Assignment

  • Access Controls/Permissions

RingCentral Office

4.2
(867)

RingCentral Office - All-inclusive business phone system

Pricing

Starting from

$19.99/month

Value for money

4.0

1.0

5.0

What users say about RingCentral Office's value for money

The platform is stable, it is easy to configure, it has excellent telephone support and it is has a very competitive price. I use a plantronics headset and have been using Ring Central for 8 years.

AR

Anonymous Reviewer

Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money.

AR

Anonymous Reviewer

Total

31

59

42

features in common

31

features in common

RingCentral Office's unique features

  • Multiple Parties

  • Archiving & Retention

  • Alerts/Notifications

  • On-Demand Recording

FusionWorks' unique features

  • HIPAA Compliant

  • Collaboration Tools

  • Alerts / Escalation

  • Communication Management

3CX

4.5
(229)

3CX communications system. Web & mobile apps (Android, iOS)

Pricing

Starting from

€350

Value for money

4.3

0.7

5.0

What users say about 3CX's value for money

The service could improve a lot if they commissioned it well. I just really hope that my organization could get the money's worth for the service.

AR

Anonymous Reviewer

This makes it a perfect solution for churches, small businesses, and as the small businesses grow into medium sized businesses, the annual cost for the license with higher concurrent calls is nominal.

Ryan G.

Total

31

79

42

features in common

31

features in common

3CX's unique features

  • Virtual Extensions

  • Real Time Data

  • Call Queues

  • Computer Telephony Integration

FusionWorks' unique features

  • SMS Messaging

  • HIPAA Compliant

  • Request Assignment

  • Knowledge Base Management

Kixie PowerCall

4.8
(145)

Ultra-reliable, easily-automated calling & texting for sales

Pricing

Starting from

$29/month

Value for money

4.7

0.3

5.0

What users say about Kixie PowerCall's value for money

Very excited about this company and can see the value with how much money it can save our company.

MS

Margie S.

Saved us a ton of money for a simple trackable dialer.

Rowdie Mitch G.

Total

22

74

42

features in common

22

features in common

Kixie PowerCall's unique features

  • Call List Management

  • Call Tracking

  • Real Time Data

  • Text to Speech

FusionWorks' unique features

  • Fax Management

  • Video Conferencing

  • Request Assignment

  • Administrative Reporting

Aircall

4.2
(183)

Phone system for support and sales teams

Pricing

Starting from

$30/month

Value for money

4.0

1.0

5.0

What users say about Aircall's value for money

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

The application is very much cost effective in comparison to the features it provides.

MK

Murali K.

Total

28

102

42

features in common

28

features in common

Aircall's unique features

  • Desktop Notifications

  • Power Dialer

  • For Nonprofits

  • Call Conferencing

FusionWorks' unique features

  • File Sharing

  • Training Management

  • Communication Management

  • Fax Management

Aline

5.0
(2)

Cloud-based VoIP phone system

Features

Total

29

51

42

features in common

29

features in common

Aline's unique features

  • Records Management

  • Availability Indicator

  • Customizable Caller ID

  • Remote Access/Control

FusionWorks' unique features

  • Help Desk Management

  • Training Management

  • Communication Management

  • Alerts / Escalation

Talkroute

4.4
(14)

Virtual phone system for communicating with customers

Pricing

Starting from

$19/month

Value for money

3.9

1.1

5.0

What users say about Talkroute's value for money

Nothing but great things to say, easy setup, fair pricing and a better system them my phone/Internet company was able to provide.

EK

Ed K.

40 bucks a month is a bit steep for me to pay. When clones come out with lower prices I might have to jump ship.

mg

mike g.

Total

18

36

42

features in common

18

features in common

Talkroute's unique features

  • Softphone

  • Auto-Dialer

  • Online Voice Transmission

  • Third Party Integrations

FusionWorks' unique features

  • Conferencing

  • Help Desk Management

  • Training Management

  • Virtual Call Center

Virtual PBX

4.8
(22)

Trusted VoIP for any office, anywhere.

Pricing

Starting from

$14.99/month

Value for money

4.8

0.2

5.0

What users say about Virtual PBX's value for money

Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.

JO

Jason O.

The price cannot be beat. I am happy with the service and customer service.

MS

Marc S.

Total

32

68

42

features in common

32

features in common

Virtual PBX's unique features

  • Softphone

  • Call Queues

  • Customizable Caller ID

  • Caller ID

FusionWorks' unique features

  • Microsoft Outlook Integration

  • HIPAA Compliant

  • IVR / Voice Recognition

  • Live Chat

Features

Total

22

39

42

features in common

22

features in common

EveryDay Voip's unique features

  • Hotkeys

  • Scheduled Recording

  • On-Demand Recording

  • Alerts/Notifications

FusionWorks' unique features

  • Communication Management

  • Live Chat

  • Request Assignment

  • Access Controls/Permissions

Dixa

4.3
(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

0.8

5.0

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

22

84

42

features in common

22

features in common

Dixa's unique features

  • Chat Transcript

  • Customer Service Analytics

  • Workflow Configuration

  • Real Time Notifications

FusionWorks' unique features

  • File Sharing

  • Request Assignment

  • Training Management

  • Activity Dashboard

Features

Total

22

52

42

features in common

22

features in common

SureTel's unique features

  • Call Screening

  • Customizable Caller ID

  • Virtual Extensions

  • Call Logging

FusionWorks' unique features

  • Alerts / Escalation

  • Microsoft Outlook Integration

  • SMS Messaging

  • Activity Dashboard

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

20

68

42

features in common

20

features in common

VoiceShot's unique features

  • Real Time Reporting

  • Call Scripting

  • Computer Telephony Integration

  • Surveys & Feedback

FusionWorks' unique features

  • Conferencing

  • Knowledge Base Management

  • VoIP

  • Request Assignment

Pricing

Value for money

3.8

1.2

5.0

What users say about Phone.com's value for money

Powerful Cloud Based Phone System at the right price.

AR

Anonymous Reviewer

So let this review be your warning. The low price comes with a massive.

SH

Scott H.

Total

17

39

42

features in common

17

features in common

Phone.com's unique features

  • Private Chat

  • API

  • Employee Directory

  • Real-Time Chat

FusionWorks' unique features

  • Call Reporting

  • Fax Management

  • Ring Groups

  • Training Management

Intulse

4.6
(93)

VoIP business phone system for organizations of all sizes

Pricing

Starting from

$50/month

Value for money

4.8

0.2

5.0

What users say about Intulse's value for money

But they were by far the most flexible and competitively priced for more value than I had anticipated. Frequent update and new features is another great pro to this company.

LE

Lauren E.

The integrations have saved me an incredible amount of money.

LE

Lauren E.

Total

29

59

42

features in common

29

features in common

Intulse's unique features

  • Route Management

  • Drag & Drop

  • Activity Tracking

  • Caller ID

FusionWorks' unique features

  • Live Chat

  • Training Management

  • Alerts / Escalation

  • HIPAA Compliant

XCALLY

4.8
(82)

Omnichannel contact center management

Pricing

Value for money

4.7

0.3

5.0

What users say about XCALLY's value for money

The team is really reactive and ready to help. The price is really interesting when you look about all the functionnality included on.

Nouti T.

Our company is now accustomed to this service. It's cost effective compared to other customer service tools in the market hence it is a must have choice for my company.

AR

Anonymous Reviewer

Total

20

69

42

features in common

20

features in common

XCALLY's unique features

  • Performance Management

  • Callback Scheduling

  • Interaction Tracking

  • Remote Access/Control

FusionWorks' unique features

  • Conferencing

  • Microsoft Outlook Integration

  • Voicemail Transcription

  • Ring Groups

Convoso

4.7
(16)

Dial Smarter, Not Harder

Pricing

Starting from

$90/month

Value for money

4.9

0.1

5.0

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

SL

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

SL

Shane L.

Total

12

74

42

features in common

12

features in common

Convoso's unique features

  • Alerts/Notifications

  • Outbound Call Center

  • Gamification

  • Call Logging

FusionWorks' unique features

  • Communication Management

  • Help Desk Management

  • SIP Trunking

  • Training Management

Five9

4.2
(384)

Cloud contact and call center software

Pricing

Starting from

$100/month

Value for money

4.0

1.0

5.0

What users say about Five9's value for money

Very responsive account management. Monthly billing plan so you can scale up and down users easily to manage costs.

AR

Anonymous Reviewer

Offers a lot of customization for reporting and customer support was helpful when I called in. UI is a little outdated, but overall great value for the price.

JR

Josh R.

Total

23

131

42

features in common

23

features in common

Five9's unique features

  • Blended Call Center

  • Call Scheduling

  • On-Demand Recording

  • Widgets

FusionWorks' unique features

  • Help Desk Management

  • Ring Groups

  • Voicemail Transcription

  • Access Controls/Permissions

Call Center Studio

4.5
(36)

Cloud-based call center management software

Pricing

Value for money

4.7

0.3

5.0

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Total

22

91

42

features in common

22

features in common

Call Center Studio's unique features

  • Call Disposition

  • Call Scripting

  • Surveys & Feedback

  • Multiple Scripts

FusionWorks' unique features

  • Communication Management

  • Microsoft Outlook Integration

  • Ring Groups

  • Activity Dashboard

Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

Pricing

Value for money

4.5

0.5

5.0

What users say about Talkdesk's value for money

The system is easy to use and it's exciting to see Talk Desk continue to invest in innovation. We're very likely to continue our Talk Desk partnership.

CH

Chris H.

Reasonable pricing model that supports our needs.

AR

Anonymous Reviewer

Total

25

96

42

features in common

25

features in common

Talkdesk's unique features

  • Customer Database

  • PCI Compliance

  • Desktop Notifications

  • Auto-Dialer

FusionWorks' unique features

  • Fax Management

  • Multi-User Collaboration

  • Chat/Messaging

  • Conferencing

Twilio

4.6
(244)

Voice and messaging for your web and mobile applications

Pricing

Starting from

$0.01

Value for money

4.3

0.7

5.0

What users say about Twilio's value for money

I like how reliable the services is, which is a major draw and value for money with the costs. At occasional times when there are issues, they are resolved speedily.

AR

Anonymous Reviewer

The costs are probably the single best thing about Twilio.

GW

Gary W.

Total

23

77

42

features in common

23

features in common

Twilio's unique features

  • Blended Call Center

  • Campaign Segmentation

  • Recording

  • Third Party Integrations

FusionWorks' unique features

  • File Sharing

  • Multi-User Collaboration

  • Virtual Call Center

  • Activity Dashboard

Genesys Cloud

4.1
(108)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

31

131

42

features in common

31

features in common

Genesys Cloud's unique features

  • Hotkeys

  • Customer Service Analytics

  • Automated Routing

  • Call Disposition

FusionWorks' unique features

  • Request Assignment

  • File Sharing

  • Multi-User Collaboration

  • Microsoft Outlook Integration

VoIPstudio

4.6
(26)

VoIP phone service provider for staff communication

Pricing

Starting from

$4.99/month

Value for money

4.8

0.2

5.0

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

This is an incredibly cost effective system and it's quite packed with features.

Sol S.

Total

28

64

42

features in common

28

features in common

VoIPstudio's unique features

  • Real Time Data

  • SSL Security

  • Call Queues

  • Interaction Tracking

FusionWorks' unique features

  • Help Desk Management

  • Training Management

  • CRM

  • File Sharing

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Pricing

Starting from

$70/month

Value for money

3.9

1.1

5.0

What users say about SpitFire's value for money

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

AR

Anonymous Reviewer

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

AR

Anonymous Reviewer

Total

14

48

42

features in common

14

features in common

SpitFire's unique features

  • Predictive Dialer

  • Text to Speech

  • Caller ID

  • Customizable Fields

FusionWorks' unique features

  • Chat/Messaging

  • HIPAA Compliant

  • SIP Trunking

  • Training Management

Cytracom

4.6
(16)

Business phone and messaging system.

Pricing

Value for money

4.4

0.6

5.0

What users say about Cytracom's value for money

Everything included in low monthly price, phones, service, etc. Super easy to order, setup, deploy, and manage with all Web based configuration and monitoring.

SB

Samuel B.

Or they can have Support handle it, or their MSP handle it, or any mix of the 3. Pricing the product for the client could not be simpler, basically point and click.

BA

Brian A.

Total

18

24

42

features in common

18

features in common

Cytracom's unique features

  • Alerts/Notifications

  • Call Conferencing

  • Call Queues

  • Call Screening

FusionWorks' unique features

  • Conferencing

  • Knowledge Base Management

  • Virtual Call Center

  • VoIP Connection

Yeastar Cloud PBX

5.0
(2)

Cloud PBX & unified communications platform for SMBs

Features

Total

27

68

42

features in common

27

features in common

Yeastar Cloud PBX's unique features

  • Multiple Parties

  • Real Time Reporting

  • Caller ID

  • Interaction Tracking

FusionWorks' unique features

  • Multi-User Collaboration

  • Voicemail Transcription

  • Live Chat

  • Microsoft Outlook Integration

Noble Suite

3.8
(10)

Omnichannel contact management with compliance

Pricing

Value for money

3.1

1.9

5.0

What users say about Noble Suite's value for money

The ability to manage and administrate changes in house is a time saving feature and allows for cost saving to pass along to our clients. The reports are top notch and easy to use.

SR

Sara R.

I would recommend this dialer to anyone but I would warn of the sticker shock pricing.

PL

Paul L.

Total

12

36

42

features in common

12

features in common

Noble Suite's unique features

  • Manual Dialer

  • Auto-Dialer

  • FCC Compliance

  • Multiple Scripts

FusionWorks' unique features

  • Collaboration Tools

  • File Sharing

  • Ring Groups

  • SMS Messaging

Weave

4.4
(172)

Cloud-based team communication software

Pricing

Starting from

$1/month

Value for money

4.2

0.8

5.0

What users say about Weave's value for money

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

CM

Cindi M.

The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well.

DL

Drew L.

Total

10

52

42

features in common

10

features in common

Weave's unique features

  • Real Time Notifications

  • Search/Filter

  • Call List Management

  • Customizable Reports

FusionWorks' unique features

  • Call Transfer

  • Fax Management

  • Queue Management

  • Ring Groups

Aloware

4.7
(25)

so much more than just a sales dialer

Features

Total

18

49

42

features in common

18

features in common

Aloware's unique features

  • Reporting & Statistics

  • Customer Activity Tracking

  • API

  • Caller ID

FusionWorks' unique features

  • File Sharing

  • Microsoft Outlook Integration

  • Voicemail Transcription

  • VoIP Connection

NICE inContact

4.2
(456)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

4.0

1.0

5.0

What users say about NICE inContact's value for money

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

CH

Camilo H.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

DM

David M.

Total

22

108

42

features in common

22

features in common

NICE inContact's unique features

  • Budgeting/Forecasting

  • Call Tagging

  • Real-Time Chat

  • Inbound Call Center

FusionWorks' unique features

  • Fax Management

  • Mobile Access

  • Training Management

  • Administrative Reporting

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

18

88

42

features in common

18

features in common

uContact's unique features

  • Alerts/Notifications

  • Progressive Dialer

  • Lead Management

  • Call Logging

FusionWorks' unique features

  • File Sharing

  • Mobile Access

  • Voicemail Transcription

  • VoIP Connection

LiveAgent

4.7
(1,002)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

26

185

42

features in common

26

features in common

LiveAgent's unique features

  • Widgets

  • Complaint Management

  • Tagging

  • Automated Routing

FusionWorks' unique features

  • Microsoft Outlook Integration

  • Training Management

  • Fax Management

  • Video Conferencing

RingCentral Contact Center

4.3
(154)

The Collaborative Contact Center solution from the industry

Pricing

Value for money

4.0

1.0

5.0

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

I really enjoyed this tool, and like the idea of having a virtual fax. The cost does not justify keeping a unnecessary tool.

FD

Frank D.

Total

24

86