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MegaPath One vs Aloware Comparison
Overview
MegaPath One is a unified communications platform that helps teams improve productivity and mobility by combining voice &...
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$19.95/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$50/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
Not enoughreviews yet
Pros
It is an awesome thing using this software. I would recommend this to all to use it.
Perhaps I'm paying too much attention to customer service with my praise, but I just cannot help but feel satisfied having happened upon Aloware.
Many helpful features and creative uses. Makes marketing tracking super easy and automated.
Cons
Not enoughreviews yet
Cons
I really don't have one that I can articulate. Every problem we've had, [SENSITIVE CONTENT HIDDEN] worked extremely hard to fix immediately.
Upload templates became difficult on certain computer.
Key features
- Total features20
- API
- Activity Dashboard
- Administrative Reporting
- Auto-Dialer
- Automatic Call Distribution
- CRM Integration
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat
- Collaboration Tools
- Collaborative Review
- Collaborative Workspace
- Communication Management
- Conferencing
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Activity Reporting
- Customer Database
- Customer Profiling
- Escalation Management
- Fax Management
- HIPAA Compliance
- IVR / Voice Recognition
- Instant Messaging
- Keyword Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Microsoft Outlook Integration
- Predictive Dialer
- Queue Manager
- Real Time Reporting
- Reporting & Statistics
- Request Routing
- Route Management
- SMS Integration
- SMS Marketing Managment
- Training Management
- Video Call Recording
- Video Conferencing
- Voice Mail
- Total features39
- API
- Activity Dashboard
- Administrative Reporting
- Auto-Dialer
- Automatic Call Distribution
- CRM Integration
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat
- Collaboration Tools
- Collaborative Review
- Collaborative Workspace
- Communication Management
- Conferencing
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Activity Reporting
- Customer Database
- Customer Profiling
- Escalation Management
- Fax Management
- HIPAA Compliance
- IVR / Voice Recognition
- Instant Messaging
- Keyword Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Microsoft Outlook Integration
- Predictive Dialer
- Queue Manager
- Real Time Reporting
- Reporting & Statistics
- Request Routing
- Route Management
- SMS Integration
- SMS Marketing Managment
- Training Management
- Video Call Recording
- Video Conferencing
- Voice Mail
Integrations
- Total integrations9
- Dropbox Business
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- Salesforce Sales Cloud
- Slack
- SugarCRM
- Wordpress
- Zapier
- Zendesk
- Zoho CRM
- Total integrations7
- Dropbox Business
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- Salesforce Sales Cloud
- Slack
- SugarCRM
- Wordpress
- Zapier
- Zendesk
- Zoho CRM
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
Explore similar apps
MegaPath One vs. Aloware
See how MegaPath One and Aloware stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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