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mFax vs CocoFax Comparison

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Overview

mFax is a cloud-based fax server solution that helps enterprises streamline email-to-fax as well as print-to-fax operations....

CocoFax is a cloud-based HIPAA compliant fax solution to cross-platform sending and receiving faxes securely and reliably.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

75

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

80

5

4

3

2

1

63

16

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

49

5

4

3

2

1

35

6

3

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

This was easy to setup and I love how easy it is to use. Much, more user friendly than the service we had been using.
The ease of operation and clarity. For my very small operation I have found this to be not only the best value, but also the most intuitive package that I have used.
The most I have liked is the console management, the ease of use of the interface. The ease of management of multiple accounts and the excellent support.

Pros

The provision of a free fax number makes CocoFax outstanding. The ability to send fax from computer and to send fax from Gmail has been made easy with CocoFax.
Like its integration with gmail, the ability to go back and forth from fax - email, and back again is great.
Cocofax is the best electronic faxing tool when you must remain hipaa compliant in the healthcare industry. It is also very user friendly.

Cons

I wish pricing was more aggressive. The per pages pricing is dumb.
The only con I can think of about the program is just how long it takes sometimes to find out the fax was unsuccessful.
Sometimes response times lag which makes it difficult to track sometimes.

Cons

Inability to determine why a fax will not send. When you buy credits to send large faxes, you don't know how much to buy.
I don't really need to use the service very much, so cost is the problem.
It is not specific to CocoFax, apparently there is no way to "fax" without a fax number.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features31
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Routing
  • Compliance Management
  • Contact Management
  • Delivery Tracking
  • Document Storage
  • Document Templates
  • Electronic Faxes
  • Electronic Signature
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • HIPAA Compliant
  • Multiple Format Support
  • Multiple User Accounts
  • Purchasing & Receiving
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Self Service Portal
  • Third-Party Integrations
  • User Management
  • Whitelisting/Blacklisting
  • Total features9
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Routing
  • Compliance Management
  • Contact Management
  • Delivery Tracking
  • Document Storage
  • Document Templates
  • Electronic Faxes
  • Electronic Signature
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • HIPAA Compliant
  • Multiple Format Support
  • Multiple User Accounts
  • Purchasing & Receiving
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Self Service Portal
  • Third-Party Integrations
  • User Management
  • Whitelisting/Blacklisting

Integrations

  • Total integrations3
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations8
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

Alternatives

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