Microsoft Outlook Features

Microsoft Outlook

Email & calendar software

4.44/5 (629 reviews)

Competitor Feature Comparison

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Communication Management
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Contact Management
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Email Invitations & Reminders
Email Management
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Learn moreCompare App
Archiving & Retention
Automated Scheduling
Availability Management
Calendar Management
Collaboration Tools
Communication Management
Contact Database
Contact Management
Customizable Templates
Email Invitations & Reminders
Email Management
Email Templates
File Management
Inbox Management
Live Chat
Meeting Management
Prioritization
Reminders
Search/Filter
Task Management
Task Scheduling
Template Management
User Management
Learn moreCompare App
Archiving & Retention
Automated Scheduling
Availability Management
Calendar Management
Collaboration Tools
Communication Management
Contact Database
Contact Management
Customizable Templates
Email Invitations & Reminders
Email Management
Email Templates
File Management
Inbox Management
Live Chat
Meeting Management
Prioritization
Reminders
Search/Filter
Task Management
Task Scheduling
Template Management
User Management
Learn moreCompare App

Mobile apps

iOS App


3,486,657 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


6,123,505 reviews

Microsoft Outlook Feature Reviews

25 reviewers had the following to say about Microsoft Outlook's features:

Karthi G.

Verified Reviewer

A simple-to-use email application that helps you keep in pace with your contacts.

2018-07-06

Pros

It allows integrations with the third party. Added on features like call reporting and recording, and presence of real-time analytics options.

Cons

The application is updated but not as up to date as other similar applications. Well suited just for basic usage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Pankti D.

Verified Reviewer

Amazing Email Software

2021-01-26

Overall - I really enjoy using Outlook. I use it daily and it serves a very key role in drafting/writing emails, scheduling meetings, and exchanging conversations between me and my team.

Pros

I really specifically like the calendar feature where I can see my coworker's schedule and they can see mine, if we share our calendars.

Cons

Also if it had a chat feature, it could be useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Robert S.

Verified Reviewer

Lightweight and easy email manager

2018-08-07

Pros

Really good email tool with possibility to integrate third party microsoft apps like skype.

Cons

Also there's no send&archive email feature(like in gmail) or i could'nt find it.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Ashish M.

Verified Reviewer

Great Email for Business Purpose

2018-09-06

Pros

It is a great email software to use for official communication, more or less mostly all the businesses use Microsoft Outlook only.

Cons

Overall it is ok from UI side, and it asks for more update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Gabriel R.

Verified Reviewer

A very Efficient & Sophisticated Email Service

2021-02-09

Also with emails that have multiple threads, it is very easy to reply to each one individually and have them all visible at once.

Pros

I can see the whole menu on my right and go back and forth with just clicking, get work done between contacts and groups, and sending out multiple emails.

Cons

Any junk mail is simply deleted, and with no way to monitor them, I end up getting the same ones again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Jordan D.

Verified Reviewer

Great Product, but could be more stable

2020-08-26

It is the productivity application that our business can't live without.

Pros

* Constantly Evolving Powerhouse of features and functionality * Dark Theme = love * Focused Mailbox * AI Driven daily summary driven by Cortana * Hundreds of App integrations via Marketplace or 3rd party * Robust Rule and Tagging/categorization ability * Quick Steps help apply multiple actions to messages * Scheduling of messages * Devloper and customize templates * Visual Basic advanced development * Shared Mailboxes * Group Mailboxes (Channels) that allow team collaboration and follow up * Favorite your inbox and often accessed folders * Team, Planner, and Personal Calendar all in a single overlayed view * Scheduling and Meeting assistance * Tasks, Contacts, and Sticky notes * Search emails using filters and key phrases

Cons

It is common to have to repair Outlook and Office applications after a feature update

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Sundeep G.

Verified Reviewer

You will love Outlook more if you are in Microsoft Ecosystem.

2020-03-30

I have been using Microsoft Outlook from the college days and I have always loved it. It integrates well with Gmail as well and you can have access to your personal and work emails in a single window.

Pros

Everything about this email management tool is almost good. The UI/UX is great compared to any other email management software and this works like a charm inside Microsoft ecosystem.

Cons

One of the biggest complaint I have with any particular software is not with the software itself but with ecosystems. Outlook is great but if you are on Google ecosystem, it might not look and feel great. The same thing applies for other software too.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Perfect mail client for business

2021-09-10

It's our default mail client for day to day business communication and is very convenient

Pros

It has also tools to block spam and report phishing emails to Microsoft for security

Cons

Could be slow at times. If working with vpn and network is disconnected, sometimes does not auto syncs when connection to vpn is restored

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Great inbox for emails- professional

2021-02-03

Overall it is a great tool to use in the workplace.

Pros

If you integrate it with Skype you will be able to see the availability of your colleagues and chat with them in real time.

Cons

The upgrade deployment takes awhile and during the 24 hour period you won't have access to your inbox.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

A Great Email Client, both alone & also when integrated with Microsoft Exchange.

2019-10-29

The outlook provides a very great feature of calendar sharing feature, which is quite helpful in setting up meetings with out conflicts.

Pros

A very stable email client allowing to manage your emails, calendar and contacts. Scheduling and task management is also very great component of MS Outlook.

Cons

Recently it when it receive updates it suddenly changes the user interface causing the users relearn it again, which results in loss pf productivity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
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Guilherme C.

Verified Reviewer

The most popular

2021-03-18

A very consolidated tool, which delivers the necessary resources for a good management of emails, meetings and tasks.

Pros

The time of existence greatly favors the use of the tool, as usual it offers many possibilities for filters, organization of directories and bakup.

Cons

There is a lack of greater integration with other applications. The interface may displease some people because it is simple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Steven C.

Verified Reviewer

The quintessential tool for email and calendar management

2020-11-20

I spend far and away the most time with emails, and a significant amount of time with the calendar function as well.

Pros

I also appreciate that the calendar functionality allows me to color-code meetings, get reminders prior to meetings, and is integrated with Microsoft Teams for virtual conference calls.

Cons

The most time-consuming task is searching through old emails or links.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Joseph J. K. W.

Verified Reviewer

After years of GMAIL I am back to outlook at a corporate office and it isn't all bad

2020-02-05

Well developed monster of email, calendaring and messaging management.

Pros

Much has changes in the time I have been away and while Microsoft Outlook continues to be bloated it is a power tool for the workplace.

Cons

I am not a fan of the grouping which is setup automatically with Outlook 365 and turn it off. The new ribbon does offer some features but I wish I could go back to a full screen version of outlook without all the fact icons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
Customer Support Technician (Higher Education company, 501-1000 employees)
Verified Reviewer

Microsoft Outlook

2016-02-26

Having recently moved to Office 365, using Outlook to access my work email from home has never been easier.

Pros

Ability to integrate and import different mail clients into Outlook has made it a one stop mail client for me.

Cons

Troubleshooting Outlook problems can at times be frustrating.

Rating breakdown

Value for money
Ease of use

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, myself only employees)
Verified Reviewer

Cant think of anything better

2020-05-21

Cant think of another product to use for everyday work. It has its limitations but is still a good product.

Pros

The calendar has great third-party integrations.

Cons

Although rules is still a very strong feature, it has been dulled over the years.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Yusuf A.

Verified Reviewer

Great emailing service but not the best.

2019-01-15

Pros

With the ever-changing and improving technology, Microsoft has to make a whole product update and call it Outlook now.

Cons

It is technically a basic communication tool.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Research Fellow (Renewables & Environment company, 11-50 employees)
Verified Reviewer

Great professional email tool

2018-08-13

Pros

You can see the email list preview on the left and at the same time see one email.

Cons

Space limits provided are not always enough. if you miss the update notification you may be online via chat without knowing.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: GetApp
Helpful?   Yes   No
Read more
Sean G.

Verified Reviewer

Great, with a few frustrating flaws

2021-01-02

Other than that, no real complaints can come to mind.

Pros

Also very easy to recall messages, and google how to access certain features.

Cons

The only con I can think of is when searching for old emails using the search box. When typing something into the search box, I feel like results are always missing something relevant and never fully accurate. Most often just need to search through every past email which isn’t helpful.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Manager, Demand Generation and Marketing Operations (Information Technology and Services company, 51-200 employees)
Verified Reviewer

Usually the only choice, but a good email system

2018-07-27

Pros

Outlook is deeply integrated within the Office365 suite, which makes collaboration across MS products (sharepoint/planner/calendar, etc) a breeze.

Cons

The new user experience in the mobile app is much better than in previous years but Microsoft still has a ways to go to catch up to the design of GMail from a mobile standpoint.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Brighter Way Coach (Financial Services company, 10001+ employees)
Verified Reviewer

Best email tool option out there!

2018-03-31

Pros

It also alerts you when you have new mail with a mail graphic on the lower part of your screen.

Cons

One aspect of other email software that I use is that it comes with a chat feature and Outlook does not come with that.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Irakli B.

Verified Reviewer

review of Microsoft Outlook

2021-02-07

it will be most suitable if you are using Microsoft office and other solutions from Microsoft.

Pros

Nice looking UI, user friendly, good email management, directly integrated in Microsoft office.

Cons

If storage is running low you will get more spam like notifications about storage running low.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Sagar R.

Verified Reviewer

One Stop Solution for corporate emails

2020-09-27

Phenomenal, outstanding and it's always easy reachable.

Pros

Navigation, Notification, meeting invitation and ease of access are all cool features which makes outlook powerful.

Cons

In today's time Microsoft Outlook is need of the hour

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Tejaswi B.

Verified Reviewer

Outlook! probably the only email tool you require.

2018-07-03

Pros

Everything works like a charm, it can also store all your chats from Skype for Business.

Cons

There is nothing you can dislike about Microsoft Outlook, everything works like a charm. The only problem I find with Outlook is that sometime there is a delay in receiving emails but that is fine.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Wonderful & delightful email client

2018-09-26

Pros

Managing contacts and emails also becomes easier with the help of folders that one can create.

Cons

The UI while easy to use lacks the option of customization and you are pretty much stuck with what and how they want you to see outlook.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Joshua M.

Verified Reviewer

Microsoft Outlook Is An Expansive Professional Collaboration Tool With Room to Scale.

2019-02-25

Overall, Outlook offers both incredible web and mobile experiences.

Pros

The tool offers extensive ways to communicate information, schedule meetings, and integrate other business tools within the platform.

Cons

I would recommend each business to spend ample time fully training-out end-users in the tool in order to fully gain the benefits from the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more