Microsoft Outlook Features

Microsoft Outlook

Email & calendar software

4.36/5 (422 reviews)

Microsoft Outlook Feature Summary

  • Exchange ActiveSync support
  • Navigation bar
  • Social connectors
  • Integration of multiple contacts into a single view
  • Fast filters and context commands
  • Shared calendars
  • Group management
  • File sharing
  • Note sharing
  • Keyword & people suggestions
  • Attachment sharing
  • Email scheduling
  • Automatic reminders
  • Calendar management
  • Communication management
  • Contact database
  • Customizable templates
  • Email archiving
  • File management
  • Meeting management
  • Microsoft Office integration
  • Search functionality
  • Task scheduling
  • Template management
  • Availability sharing
  • Prioritizing
  • Meeting scheduling
  • Email templates
  • Filtered views
  • Email invitations & reminders
  • Archiving & retention
  • Contact management
  • Collaboration tools
  • Unified inbox
  • User management

Competitor Feature Comparison

Archiving & Retention
Automated Scheduling
Availability Management
Calendar Management
Collaboration Tools
Communication Management
Contact Database
Contact Management
Customizable Templates
Email Invitations & Reminders
Email Templates
File Management
Filtered Views
Inbox Management
Meeting Management
Prioritizing
Reminders
Search Functionality
Task Scheduling
Template Management
User Management
Learn moreCompare App
Archiving & Retention
Automated Scheduling
Availability Management
Calendar Management
Collaboration Tools
Communication Management
Contact Database
Contact Management
Customizable Templates
Email Invitations & Reminders
Email Templates
File Management
Filtered Views
Inbox Management
Meeting Management
Prioritizing
Reminders
Search Functionality
Task Scheduling
Template Management
User Management
Learn moreCompare App
Archiving & Retention
Automated Scheduling
Availability Management
Calendar Management
Collaboration Tools
Communication Management
Contact Database
Contact Management
Customizable Templates
Email Invitations & Reminders
Email Templates
File Management
Filtered Views
Inbox Management
Meeting Management
Prioritizing
Reminders
Search Functionality
Task Scheduling
Template Management
User Management
Learn moreCompare App

Mobile apps

iOS App


1,849,226 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


4,868,255 reviews

Microsoft Outlook Feature Reviews

25 reviewers had the following to say about Microsoft Outlook's features:

Karthi Gopal

Verified Reviewer

A simple-to-use email application that helps you keep in pace with your contacts.

2018-07-06

Pros

It allows integrations with the third party. Added on features like call reporting and recording, and presence of real-time analytics options.

Cons

The application is updated but not as up to date as other similar applications. Well suited just for basic usage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Robert Szymoniak

Verified Reviewer

Lightweight and easy email manager

2018-08-07

Pros

Really good email tool with possibility to integrate third party microsoft apps like skype.

Cons

Also there's no send&archive email feature(like in gmail) or i could'nt find it.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Chris Latimer

Verified Reviewer

Powerful, integrated email application

2018-04-10

Pros

Great range of integrations and extensions which make it easy to create meetings with integrated voice/online conference

Cons

The Apple MacBook native client is not as fully-features as the native Windows client - they should be on a par

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Maarten Smout

Verified Reviewer

The reference in mail management

2018-06-27

Pros

Outlook has by far the best mail management options.

Cons

If you want to integrate Google's Gmail or Calendar, you're in for an adventure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
(Computer Software company, myself only employees)
Verified Reviewer

Cant think of anything better

2020-05-21

Cant think of another product to use for everyday work. It has its limitations but is still a good product.

Pros

The calendar has great third-party integrations.

Cons

Although rules is still a very strong feature, it has been dulled over the years.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

A Great Email Client, both alone & also when integrated with Microsoft Exchange.

2019-10-29

The outlook provides a very great feature of calendar sharing feature, which is quite helpful in setting up meetings with out conflicts.

Pros

A very stable email client allowing to manage your emails, calendar and contacts. Scheduling and task management is also very great component of MS Outlook.

Cons

Recently it when it receive updates it suddenly changes the user interface causing the users relearn it again, which results in loss pf productivity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Joseph J. K. Workman

Verified Reviewer

After years of GMAIL I am back to outlook at a corporate office and it isn't all bad

2020-02-05

Well developed monster of email, calendaring and messaging management.

Pros

The last time I used Outlook it was a out of date monster that could even manage email effectively.

Cons

I am not a fan of the grouping which is setup automatically with Outlook 365 and turn it off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
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NISHANT PATEL

Verified Reviewer

The Best Email tool for the Begineer or the noob

2018-06-16

Pros

The Microsoft outlook comes with the skype voice/Video calling.

Cons

the only cons in this service is that the mailbox is integrated with royalty advertisement so its take a more couple of seconds to load the mailbox.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Ashish Mishra

Verified Reviewer

Great Email for Business Purpose

2018-09-06

Pros

It is a great email software to use for official communication, more or less mostly all the businesses use Microsoft Outlook only.

Cons

Their outlook software takes a hell lot of time to start the first time, they have a slow interface and requires time to refresh mail from servers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
People Business Partner (Marketing and Advertising company, 5001-10000 employees)
Verified Reviewer

The only tool used to communicate to everyone at work

2017-11-08

Pros

The best feature has to be the webex calls for me as i can send invitations with call details real quick. I keep important emails in folders and is the best way to communicate over email.

Cons

At times, there can be issues loading and updating but I find that is down to your wi-fi. If you blind copy people in, when forwarding the email the names disappear. This would be ideal to keep as blind copy. There needs to be a wider range of colour coding and at times, I feel calendars don't always update. These are minor changes needed.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
David Flynn

Verified Reviewer

Outlook

2016-07-14

This is a great mail client to use.

Pros

Good layout and user interface.

Cons

It has useful features that take some googling to figure out you have/and how to use.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 2+ years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Customer Support Technician (Higher Education company, 501-1000 employees)
Verified Reviewer

Microsoft Outlook

2016-02-26

It is a great mail app and it is worth the investment.

Pros

Ability to integrate and import different mail clients into Outlook has made it a one stop mail client for me.

Cons

Troubleshooting Outlook problems can at times be frustrating.

Rating breakdown

Value for money
Ease of use

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Sundeep Gopal

Verified Reviewer

You will love Outlook more if you are in Microsoft Ecosystem.

2020-03-30

I have been using Microsoft Outlook from the college days and I have always loved it. It integrates well with Gmail as well and you can have access to your personal and work emails in a single window.

Pros

Everything about this email management tool is almost good. The UI/UX is great compared to any other email management software and this works like a charm inside Microsoft ecosystem.

Cons

One of the biggest complaint I have with any particular software is not with the software itself but with ecosystems. Outlook is great but if you are on Google ecosystem, it might not look and feel great. The same thing applies for other software too.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Yusuf Alp

Verified Reviewer

Great emailing service but not the best.

2019-01-15

Pros

With the ever-changing and improving technology, Microsoft has to make a whole product update and call it Outlook now.

Cons

It is technically a basic communication tool.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Ease of Use, Plug and Play

2020-09-05

Outlook is a fantastic tool for anyone who wants a solid app for e-mail that’s accessible from whatever smart device and computer you have.

Pros

Simple and easy connectivity with other apps and e-mail accounts, fluid design, attractive user interface.

Cons

Bloated inboxing and somewhat poor e-mail organization compared to free tools like Gmail, updates few and far between meaning longer time spent with bugs and problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Marketing Manager (Computer Software company, 51-200 employees)
Verified Reviewer

Excellent productivity tool

2017-10-12

Pros

Outlook is super easy to use, and it has great integrations with our CRM, we use Dynamics 365.

Cons

I don't know since when the desktop popup notification for new emails arriving in inbox has not been working, and no matter how many times I try to enable it, it still doesn't work for some reasons

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Peter Woodbridge

Verified Reviewer

Free and reliable email service

2017-11-15

Pros

Useful integration with various other Windows apps, like OneDrive, Excel and Word.

Cons

The automatic junk mail will target numerous emails incorrectly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Curtis Butler

Verified Reviewer

‘SUPPORT’ deleted entire BUSINESS EMAILS

2020-01-31

Disgusting. Inconsistent dialogue and information passed between or not shared ATALL between support functions. No disclaimer or advice to back-up given before actioning advice, and no reasons why this wasn’t given.

Pros

Definitely not the support channels. Originally ease of use. I would recommend manually backing up your emails to your computer everyday PLEASE DO NOT CREATE FOLDERS BY RIGHT CLICKING NEXT TO YOUR EMAIL ADDRESS. All my files disappeared when advice was actioned.

Cons

The support channels DO NOT COMMUNICATE They drop customers like a rock when they can’t help them Had to get support to call me by contacting a Law Firm PLEASE MAKE A MANUAL BACKUP OF YOUR EMAILS - EVERY DAY

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Freelance Consultant (Internet company, 51-200 employees)
Verified Reviewer

A great partner for everyday work tasks

2018-06-14

Pros

Outlook is all you could ever need in a mail client.

Cons

The online interface works great as well and very handy on your mobile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Jordan Drake

Verified Reviewer

Great Product, but could be more stable

2020-08-26

It is the productivity application that our business can't live without. The feature updates in Outlook tend to introduce issues unfortunately.

Pros

* Constantly Evolving Powerhouse of features and functionality * Dark Theme = love * Focused Mailbox * AI Driven daily summary driven by Cortana * Hundreds of App integrations via Marketplace or 3rd party * Robust Rule and Tagging/categorization ability * Quick Steps help apply multiple actions to messages * Scheduling of messages * Devloper and customize templates * Visual Basic advanced development * Shared Mailboxes * Group Mailboxes (Channels) that allow team collaboration and follow up * Favorite your inbox and often accessed folders * Team, Planner, and Personal Calendar all in a single overlayed view * Scheduling and Meeting assistance * Tasks, Contacts, and Sticky notes * Search emails using filters and key phrases

Cons

It is common to have to repair Outlook and Office applications after a feature update

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Manager (Management Consulting company, 1001-5000 employees)
Verified Reviewer

Best email for work

2018-07-12

Pros

Great integration from other email service providers

Cons

Recall messages feature is glitchy and not always accessible

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
William Tucker

Verified Reviewer

It still works, it's just pretty dated.

2018-03-26

Pros

The best thing outlook has going for it is the full integration with other Microsoft Office products.

Cons

I would love some better search functionality, and more customizable options when it comes to deleting bulk email.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Senior PHP Programmer (Hospitality company, 11-50 employees)
Verified Reviewer

Microsoft Outlook is very helpful to customize the task and emails for the office.

2018-12-19

Pros

Outlook best features are that it shows me the notification to all emails so, I can remember all office works and tasks.

Cons

It is so many functions to connect the emails and set up the conference meetings.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Network Engineer (Telecommunications company, 51-200 employees)
Verified Reviewer

Microsoft Outlook

2019-07-29

Pros

Fantastic integration with all other MS Office products.

Cons

The Android app is not the best, unable to go from message to message without going back to the 'inbox'.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Muhammad Junaid

Verified Reviewer

Best Email Configuration and Offline Applicatio

2020-01-14

Outlook Microsoft application is very streamlined application and working very seamlessly, Outlook also allows me to arrange my emails to be separated not only by inbox

Pros

Microsoft outlook is our secure and backbone plus primary source of email application in which you can configure any email domain or account, within one application you can configure multiple accounts where you can easily get all your email at one place, and very fast exchange of email collaboration, it is our primary place f email communication for our organization and all users, we are using in our all department, and see this is is one of the best service which will not be going down, it also allow us for group distribution of information via mail group, we can also reservation of conference rooms once send an email to room email, we are loving it

Cons

Every time whenever we can not receive an emails because of any reason we must have to click on send and receive button which i personally don't like it , why it can not sync automatically

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more