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MightyCall vs Evolve IP Phone System Comparison

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Overview

MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently...

Evolve IP's cloud IP phone systems free your business from managing carriers, hardware and vendors by providing an enterprise...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

(77)

5

4

3

2

1

32

22

10

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.3

(39)

5

4

3

2

1

19

15

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

MightyCall is new, and you can tell in all the best ways. The apps and website are clean and easy to use, the pricing tiers are common sense, and the support team is responsive.
I like the portability and ease of administration. I am not locked into my office, and with their features it is comforting to know that the phone call is recorded allowing a higher level of CRM.
I like the clean interface and the look of the software dashboard. I liked that they had a promotion for a half price trial period for 3 months.

Pros

Customer support is very helpful and effective.
Once we got through the initial learning curve our users figured things out. The training could be better and more clear.
Very intuitive software & phones with a great customer service department.

Cons

I never spend the time to write a review but the aggression I have went through with this company is crazy.
Then, they kept charging me after I cancelled and there wasn't even a phone number on the account. HORRIBLE SERVICE AND CUSTOMER SERVICE.
For the prime price that we were paying the support was terrible not to mention the service. We ended up just using this service through the computer for phone calls.

Cons

They did an upgrade a few months ago... it seems to make it worse. The functionality remained... but it doesn't have a very intuitive interface.
I have no dislikes of current IP phone system.
Not great, and getting worse. We prepare for the worst case scenario every time we submit a ticket.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features34
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Charting
  • Communication Management
  • Conferencing
  • Contact History
  • Customer History
  • Disaster Recovery
  • Email Integration
  • Email Notifications
  • Historical Analysis
  • IVR / Voice Recognition
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Performance Management
  • Performance Reports
  • Queue Manager
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Search Functionality
  • Social Media Integration
  • Status Reporting
  • Support Ticket Management
  • Task Management
  • Third Party Integration
  • Voice Mail
  • Widgets
  • Total features18
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Charting
  • Communication Management
  • Conferencing
  • Contact History
  • Customer History
  • Disaster Recovery
  • Email Integration
  • Email Notifications
  • Historical Analysis
  • IVR / Voice Recognition
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Performance Management
  • Performance Reports
  • Queue Manager
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Search Functionality
  • Social Media Integration
  • Status Reporting
  • Support Ticket Management
  • Task Management
  • Third Party Integration
  • Voice Mail
  • Widgets

Integrations

  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

MightyCall vs. Evolve IP Phone System

See how MightyCall and Evolve IP Phone System stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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