MightyCall vs Incompetitor Comparison

Overview

MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently...

Incompetitor is a complete retail competitive intelligence platform that helps brands and retailers monitor competition.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

(77)

5

4

3

2

1

32

22

10

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.8

(10)

5

4

3

2

1

8

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

MightyCall is new, and you can tell in all the best ways. The apps and website are clean and easy to use, the pricing tiers are common sense, and the support team is responsive.
I like the portability and ease of administration. I am not locked into my office, and with their features it is comforting to know that the phone call is recorded allowing a higher level of CRM.
I like the clean interface and the look of the software dashboard. I liked that they had a promotion for a half price trial period for 3 months.

Pros

Cons

I never spend the time to write a review but the aggression I have went through with this company is crazy.
Then, they kept charging me after I cancelled and there wasn't even a phone number on the account. HORRIBLE SERVICE AND CUSTOMER SERVICE.
For the prime price that we were paying the support was terrible not to mention the service. We ended up just using this service through the computer for phone calls.

Cons

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features34
  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Benchmarking
  • Business Analysis
  • Business Intelligence
  • Call List Management
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Campaign Analysis
  • Catalog Management
  • Charting
  • Communication Management
  • Conferencing
  • Contact History
  • Customer History
  • Customizable Categories
  • Data Mapping
  • Data Visualization
  • Diagnostic Tools
  • Email Integration
  • Email Notifications
  • Historical Analysis
  • IVR / Voice Recognition
  • Inventory Tracking
  • Mobile Integration
  • Monitoring
  • Performance Management
  • Performance Reports
  • Queue Manager
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Reporting & Statistics
  • Retail Inventory Management
  • SMS Integration
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Stock Management
  • Support Ticket Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • Voice Mail
  • Widgets
  • Total features26
  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Benchmarking
  • Business Analysis
  • Business Intelligence
  • Call List Management
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Campaign Analysis
  • Catalog Management
  • Charting
  • Communication Management
  • Conferencing
  • Contact History
  • Customer History
  • Customizable Categories
  • Data Mapping
  • Data Visualization
  • Diagnostic Tools
  • Email Integration
  • Email Notifications
  • Historical Analysis
  • IVR / Voice Recognition
  • Inventory Tracking
  • Mobile Integration
  • Monitoring
  • Performance Management
  • Performance Reports
  • Queue Manager
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Reporting & Statistics
  • Retail Inventory Management
  • SMS Integration
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Stock Management
  • Support Ticket Management
  • Task Management
  • Third Party Integration
  • Trend Analysis
  • Voice Mail
  • Widgets

Integrations

  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

MightyCall vs. Incompetitor

See how MightyCall and Incompetitor stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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