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MightyCall vs Ringba Comparison

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Overview

MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently...

Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

(82)

5

4

3

2

1

33

22

11

5

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

5.0

(13)

5

4

3

2

1

13

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

MightyCall is new, and you can tell in all the best ways. The apps and website are clean and easy to use, the pricing tiers are common sense, and the support team is responsive.
I like the portability and ease of administration. I am not locked into my office, and with their features it is comforting to know that the phone call is recorded allowing a higher level of CRM.
I like the clean interface and the look of the software dashboard. I liked that they had a promotion for a half price trial period for 3 months.

Pros

I like ringba's impressive performance and how it has multiple features to boost our campaigns.
It’s safe to say Ringba was an all in one deal that helps us providing a better caller experience and improved our conversion rates significantly.
The pricing is also great because it bundles a bunch of useful services into one package.

Cons

Pissed and cancelled the service since they weren't able to provide me with any balsam for my frustration in the way of a simple credit or something.
I never spend the time to write a review but the aggression I have went through with this company is crazy.
Then, they kept charging me after I cancelled and there wasn't even a phone number on the account. HORRIBLE SERVICE AND CUSTOMER SERVICE.

Cons

We are using Ringba to run pay per call campaigns.
I haven't run into a single problem using Ringba singed I signed up. Maybe the ability to customize the command center with my own widgets but that's more of a personal preference.
I've seen nothing but improvements since I started using it.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features55
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Billing & Invoicing
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Drag & Drop
  • Email Management
  • Event Triggered Actions
  • Historical Trend Analysis
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multiple Scripts
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Widgets
  • Total features36
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Billing & Invoicing
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Drag & Drop
  • Email Management
  • Event Triggered Actions
  • Historical Trend Analysis
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multiple Scripts
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Widgets

Integrations

  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

MightyCall vs. Ringba

See how MightyCall and Ringba stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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